Justt

What Justt is

Justt is chargeback management software for enterprise merchants, available through a website and API. It automates evidence gathering, dispute responses, and reporting, and can recommend or automate whether a merchant should contest a chargeback or accept it based on the dispute’s value, fees, and likelihood of success. Its Dynamic Arguments technology creates an evidence-backed argument for each dispute. Evidence can draw on merchant records, payment-service-provider data, and third-party sources; merchants can also submit system data through an API, a CSV upload, or manual case entry. Justt continually tests arguments and representments using A/B testing. Before a chargeback is filed, its dashboard brings together chargeback alerts and supports configured refund decisions. The service supports Visa, Mastercard, American Express, and Discover, with processor connections including Stripe, PayPal, Adyen, Braintree, Square, Checkout.com, Worldpay, Shopify, Klarna, and others. Justt states that it has SOC 2 Type II and ISO 27001-family certifications and is GDPR-, CCPA-, and PCI-compliant. It says customer data is segregated and encrypted in transit and at rest, with SSO/SAML and role-based access controls. Pricing is success-based and available by contacting Justt.

Who it suits

Justt describes its customers as enterprise merchants. Its stated industry solutions include retail, digital goods, travel, event ticketing, subscriptions, crypto, gaming, financial services, and insurance.

Getting started

1. Visit https://justt.ai/.
2. Use the web platform or API.
3. Provide system data through an API, CSV upload, or manual case entry.
4. Contact Justt for pricing details.

Verdict

Choose Justt if your enterprise business needs automated chargeback responses, evidence gathering, and dispute decisions across supported card networks. Look elsewhere if you need a listed, fixed price; Justt says its pricing is success-based and asks merchants to contact it for details.