Pricing
Jitbit Helpdesk pricing
As jitbit.com lists them, read 23 Sept 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| SaaS | Cloud hosted monthly subscription · Cloud-hosted monthly subscription · AI features included · SAML/SSO | $24 a month |
| Company | monthly · 7 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · remove powered-by branding | $129 a month |
| Small | One-time perpetual license; includes 1 year of version upgrades and support · 10 agents · perpetual license · free upgrades for 1 year | $2,199, paid once |
| Enterprise | monthly · 9 agents, $29 extra · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · expedited support · HIPAA compliance and BAA | $249 a month |
| Self-hosted perpetual (10 agents) | one-time · 10 agents · unlimited end users and tickets · 12 months updates and support · perpetual use | $2,490, paid once |
| Freelancer | monthly · 1 agent · unlimited storage · core features · iOS/Android apps · custom domain | $29 a month |
| Medium | One-time perpetual license; includes 1 year of version upgrades and support · 20 agents · iOS/Android apps · API · SAML · free upgrades for 1 year | $3,799, paid once |
| Startup | monthly · 4 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits | $69 a month |
| Self-hosted AI features add-on | One-time + 1 year of updates · Optional add-on · requires Jitbit Helpdesk v11.22 or newer · runs as Docker Compose stack · works with OpenAI, Azure, Bedrock | $999, paid once |
| Self-hosted AI add-on | one-time plus 1 year updates · Semantic knowledge-base search · AI replies · similar-article suggestions · external documentation indexing · OpenAI/Azure/Bedrock support · requires v11.22+ | $999, paid once |
From jitbit.com, jitbit.com.