IVR Lab Automated Voice Broadcasting is a hosted web service for delivering recorded messages to groups of customers, employees, constituents, or subscribers. Listed uses include appointment reminders, delivery confirmations, event promotions, collections, and Press-1 campaigns. Campaigns can send different messages to live recipients and voicemail, and can offer key-press responses or transfers to a live destination. They can be scheduled or triggered by business events through APIs or webhooks. IVR Lab says the service handles hundreds of calls per hour and can reach thousands of contacts. Reporting covers campaign outcomes and response data; exports and custom reporting are available when needed. Campaigns can connect with existing workflows through APIs and webhooks, and results can return through those channels or data exports. Pricing is on request: the maker describes tailored calling plans, minimal setup fees, and high-volume discounts, but lists no specific price. IVR Lab says it was founded in 2003 and is SOC 2 certified. It lists phone and email contact options and says its support team takes over updates after a solution enters production.
Who it is for
It suits organizations that need to send recorded notices to many contacts, including healthcare and transportation organizations. It may fit teams that want scheduled or event-triggered campaigns with response reporting.
What is good
- Supports scheduled campaigns and event triggers.
- Can route different messages to live recipients and voicemail.
- Offers interactive key-press responses and transfers.
- Tracks outcomes and response data.
- Connects to workflows through APIs and webhooks.
What to know first
- Pricing is available only on request.
- No specific price is listed.
- The service is described as hosted voice broadcasting.
Verdict
IVR Lab combines scheduled or triggered broadcasts with interactive options and campaign reporting. Ask for pricing and plan details before deciding whether it fits your calling needs.
Get started with IVR Lab Automated Voice Broadcasting
- Open the Automated Voice Broadcasting page on the IVR Lab website.
- Contact IVR Lab by phone or email to discuss a tailored calling plan.
- Plan the prerecorded message and choose whether live recipients and voicemail receive different versions.
- Schedule the campaign or connect a business event through an API or webhook.
- Choose any key-press response or live-transfer options for the broadcast.
Questions about IVR Lab Automated Voice Broadcasting
How much does IVR Lab Automated Voice Broadcasting cost?
Pricing is available on request. IVR Lab describes tailored calling plans, minimal setup fees, and high-volume discounts, without publishing a specific price on the page.
What kinds of messages can it send?
It sends prerecorded messages and can deliver different versions to live recipients and voicemail or answering machines.
Can campaigns be scheduled or triggered automatically?
Yes. Campaigns can be scheduled or started by business events through APIs or webhooks.
What platforms does it support?
The listed platform is web.
Can recipients respond to a broadcast?
Yes. Broadcasts can offer key-press responses or transfer callers to a live destination.
Who makes the service?
IVR Lab says it was founded in 2003 and grew from a Level9Solutions division into an independent company.
IVR Lab Automated Voice Broadcasting plans and pricing
All plansCompared on voice broadcasting software
- Message mode
- prerecorded
- Campaign scheduling
- Yes
- Delivery reports
- Yes
- Caller ID control
- Yes
- Message personalization
- Yes
