Freedom251 › Point-of-Sale Software
IT Retail
by IT Retail
What IT Retail is
IT Retail is a cloud-based point-of-sale system for grocery stores and markets, including specialty and international businesses. It combines POS software with hardware, e-commerce, and payment processing, and supports Android, iOS, web, and Windows. Inventory tools cover shrinkage tracking, purchase orders, forecasting, sales trends, and batch and lot tracking. Reporting includes real-time dashboards, custom reports, sales metrics, vendor cost tracking, and AI-powered insights. The system supports multiple locations, barcode scanning, customer loyalty, and staff management. Its Android inventory app handles product updates, purchase orders, inventory counts, and receiving stock. Starter costs $49 a month, billed annually, for up to 5 employees; it includes a POS register, customer management, mass product import, purchase orders, mobile shelf label printing, and house accounts. Growth and Premium list additional features, but their prices are not shown. IT Retail supports EBT, deli scales, and label printers. During internet outages, scanning can continue, with store-and-forward card transactions or cash acceptance. The company was founded in 1993 and is headquartered in Riverside, California.
Who it suits
IT Retail is designed for grocery stores and markets, including specialty and international retailers. It may suit businesses that need multi-location support, grocery-focused inventory tools, and POS operations across supported platforms.
What it does well
- Supports multiple store locations.
- Tracks shrinkage, forecasts, and batch and lot inventory.
- Provides real-time dashboards and custom reports.
- Can continue scanning during internet outages.
- Starter includes up to 5 employees.
What to know first
- No free plan.
- EWIC requires a separate terminal.
- Support plan starts at $39.99 per month.
Limits
Starter is $49 a month billed annually and covers up to five employees. Growth and Premium prices are not displayed in the package comparison.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Annually: $ . . . · Up to 5 Employees · POS register · Customer management · Mass product import · Purchase orders · Mobile shelf label printing · House accounts | $49 a month |
| Growth | Annually: $ . . . · Unlimited employees · User permissions · QSR modifiers · Customer loyalty · Advanced inventory management · Mix and match discounts · Customer groups | On request |
| Premium | Annually: $ . . . · Vendor price import · Multi-store support · Price checker · Roles management · Third-party e-commerce integrations | On request |
As itretail.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.itretail.com/ to explore the product.
- Choose a plan; Starter is $49 a month when billed annually.
- Use the Android, iOS, web, or Windows platform.
- Arrange onboarding and training with IT Retail.
Verdict
IT Retail brings grocery POS, inventory, reporting, and payment functions together, with offline scanning support. Starter is listed at $49 a month billed annually; ask about Growth or Premium pricing and account for the separate EWIC terminal if needed.
Questions
How much does IT Retail cost?
Starter costs $49 a month, billed annually. Growth and Premium prices are not displayed in the package comparison.
Is there a free plan?
No. IT Retail is listed as a paid product.
Which platforms does IT Retail support?
It is available on Android, iOS, web, and Windows. The inventory page describes an Android app for product updates, purchase orders, inventory counts, and receiving stock.
Does IT Retail support EBT and EWIC?
The POS supports EBT. It does not currently integrate with EWIC, which requires a separate terminal.
Can IT Retail keep working during an internet outage?
It can continue full scanning offline. Stores can use store-and-forward card transactions or accept cash.
What support does IT Retail offer?
IT Retail advertises 24/7 emergency technical support, onboarding assistance, and training. Its support FAQ lists a monthly support plan starting at $39.99 per month with no long-term contract.
Facts from IT Retail's own pages
- Audience
- The POS is designed specifically for grocery stores and markets, including specialty and international markets. · itretail.com, 29 Sept 2026
- Company
- IT Retail says it was founded in 1993 and lists its address as 191 W. Big Springs Road, Riverside, California 92507. · itretail.com, 29 Sept 2026
- Connectivity
- The FAQ says the POS continues full scanning offline and can use store-and-forward card transactions or accept cash during internet outages. · itretail.com, 29 Sept 2026
- Founded
- 1993 · itretail.com, 28 Sept 2026
- Free plan
- No · itretail.com, 21 Sept 2026
- Hardware support
- both · itretail.com, 21 Sept 2026
- Headquarters
- Riverside, California, United States · itretail.com, 28 Sept 2026
- Integrations
- The product supports deli scales and label printers, and Premium lists third-party e-commerce integrations; the FAQ says it integrates with some major U.S. wholesalers. · itretail.com, 29 Sept 2026
- Inventory
- Inventory tools include shrinkage tracking, automated purchase orders, forecasting, sales trends, and batch and lot tracking. · itretail.com, 29 Sept 2026
- Inventory management
- Yes · itretail.com, 21 Sept 2026
- Mobile access
- The inventory page describes an Android app for product updates, purchase orders, inventory counts, and receiving stock. · itretail.com, 29 Sept 2026
- Multi-location support
- Yes · itretail.com, 21 Sept 2026
- Payments
- The POS supports EBT, but the FAQ says it does not currently integrate with EWIC and a separate EWIC terminal is required. · itretail.com, 29 Sept 2026
- Pricing limits
- Full package comparison requires submitting details, and the pricing page displays only Starter's monthly price while showing placeholder prices for Growth and Premium. · itretail.com, 29 Sept 2026
- Product
- IT Retail provides grocery stores with cloud-based POS software, hardware, e-commerce, and payment processing. · itretail.com, 29 Sept 2026
- Reporting
- Reporting includes real-time dashboards, custom reports, sales metrics, vendor cost tracking, and AI-powered insights. · itretail.com, 29 Sept 2026
- Paid from
- 49 · itretail.com, 21 Sept 2026
- Support
- IT Retail advertises 24/7 emergency technical support, onboarding assistance, and training; its support page lists regular support hours as Monday through Friday, 5:00 AM–5:00 PM PST. · itretail.com, 29 Sept 2026
- Support cost
- The support FAQ lists a monthly support plan starting at $39.99 per month with no long-term contract. · itretail.com, 29 Sept 2026
Where IT Retail stands on Freedom251
- Point-of-Sale Software#40 of 113
- Retail POS Software#14 of 29