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IRIS Reach

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What IRIS Reach is

IRIS Reach is a parent engagement suite for secondary schools that brings email, SMS and social media communication together. Parents can receive school information through a school-branded mobile app; the MyEd app also provides messages, attendance, timetables, absences, achievements and behaviour information. Messages sent to or from parents can be automatically translated into over 40 languages. Parents can view real-time attendance reports based on registration data, while schools can send electronic forms and surveys and share hosted documents through links by text or email. Up to twenty accounts can provide dedicated communication channels for departments and functions. Reporting, analysis, response management and an audit trail are included. The platform synchronises with school management information systems such as SIMS and Integris, with nightly syncing by default after setup. MyEd is available on iOS and Android. IRIS offers a free demo for schools; pricing is on request. The helpdesk is available Monday to Friday, 8am to 5pm, by phone or email.

Who it suits

IRIS Reach suits secondary schools and multi-academy trusts that need to coordinate parent communications, attendance information, forms and documents. It may also suit schools seeking translated messaging and department-specific channels.

What it does well

Combines email, SMS and social media communications.
Automatically translates messages into over 40 languages.
Parents can view real-time attendance reports.
Supports electronic forms, surveys and document sharing.
Synchronises with systems such as SIMS and Integris.

What to know first

Subscription pricing is available on request.
Internet Explorer is unsupported and may not work correctly.
MyEd recommends iOS 11.0 or later and Android 5.0 or later.

Getting started

Visit the IRIS Reach website.
Request a free demo for your school.
Arrange data synchronisation with your school management information system during setup.
Use a supported browser such as current Chrome, Edge, Firefox or Safari.
Parents can install MyEd on iOS or Android devices that meet the stated requirements.

Verdict

IRIS Reach combines parent messaging, attendance information and administrative communication tools for secondary schools. Its free demo lets schools explore the product, while pricing requires an inquiry.

Questions

How much does IRIS Reach cost?

IRIS lists the service as paid, with pricing on request.

Is there a free demo?

Yes. The product page offers a free demo for schools.

Which platforms does it support?

Reach is available on web, and the MyEd app is available for iOS and Android. IRIS recommends current Chrome, Edge, Firefox or Safari for browser use.

Can parents message the school through MyEd?

Yes. The product supports two-way messaging, and MyEd is used for school messages and information. Messages sent to and from the MyEd app carry no charge.

Which school information systems can it connect to?

IRIS says Reach synchronises with systems such as SIMS and Integris. Sync is arranged during setup and runs nightly by default.

Who makes IRIS Reach?

IRIS was founded in 1978 and is headquartered in Slough, Berkshire, United Kingdom.

Facts from IRIS Reach's own pages

Attendance: The product page says parents can monitor attendance using real-time reports from collated registration data. · iris.co.uk, 11 Oct 2026
Backups and testing: The security statement says data is backed up nightly and penetration testing is carried out at least annually. · iris.co.uk, 11 Oct 2026
Browser support: IRIS Reach supports most browser types and recommends current Chrome, Edge, Firefox, or Safari; Internet Explorer is unsupported and may not work correctly. · help-iris.co.uk, 11 Oct 2026
Communication: It brings email, SMS, and social media communications together in one place. · iris.co.uk, 11 Oct 2026
Communication channels: The cloud-based platform manages email, SMS and social media communications in one place. · iris.co.uk, 10 Oct 2026
Department accounts: The product page says up to twenty accounts can provide dedicated channels for different departments and functions. · iris.co.uk, 11 Oct 2026
Department channels: Up to twenty accounts can provide dedicated communication channels for different departments and functions. · iris.co.uk, 10 Oct 2026
Document sharing: Documents can be hosted online, with links sent by SMS and email. · iris.co.uk, 10 Oct 2026
Forms and documents: Schools can create and distribute electronic forms and surveys and host documents with links sent by SMS or email. · iris.co.uk, 11 Oct 2026
Forms and surveys: Schools can create, send and collect bespoke forms and surveys electronically. · iris.co.uk, 10 Oct 2026
Founded: 1978 · iris.co.uk, 28 Sept 2026
Headquarters: Slough, Berkshire, United Kingdom · iris.co.uk, 28 Sept 2026
Intended users: IRIS describes Reach as a parent engagement system for secondary schools and presents it as a solution for schools and multi-academy trusts. · iris.co.uk, 10 Oct 2026
Messaging limit: The MyEd help page says there is no charge for messages sent to and from the MyEd app. · help-iris.co.uk, 11 Oct 2026
MIS integration: IRIS Reach synchronises with school management information systems such as SIMS and Integris, with data sync arranged during setup and running nightly by default. · help-iris.co.uk, 11 Oct 2026
Mobile availability: The MyEd app is available for iOS and Android; IRIS recommends iOS 11.0 or later and Android 5.0 or later. · help-iris.co.uk, 11 Oct 2026
MyEd app: Parents can use the MyEd app for school messages and information, including student attendance, timetables, absences, achievements, and behaviour. · help-iris.co.uk, 11 Oct 2026
Parent app: Parents can use a school-branded mobile app to receive information, and the page identifies the MyEd app for messaging, texts, emails and letters. · iris.co.uk, 10 Oct 2026
Pricing availability: The product page offers a free demo but does not state a subscription price. · iris.co.uk, 11 Oct 2026
Purpose: IRIS Reach is a cloud-based parent engagement suite designed for secondary schools. · iris.co.uk, 11 Oct 2026
Reporting: The product includes reporting, analysis and response management tools, and describes a complete audit trail. · iris.co.uk, 10 Oct 2026
Security: IRIS's security statement says customer data is hosted in UK data centres and describes Okta authentication, role-based access, and encryption of personally identifiable data. · iris.co.uk, 11 Oct 2026
Support: The IRIS Reach helpdesk is available Monday to Friday, 8am to 5pm, by phone or email. · iris.co.uk, 10 Oct 2026
Translation: IRIS Reach supports automatic translation of inbound and outbound messages in over 40 languages. · iris.co.uk, 11 Oct 2026

Where IRIS Reach stands on Freedom251

School Communication Software#25 of 29