Freedom251 › Restaurant Online Ordering Software
Innowi Ordering Channel
What Innowi Ordering Channel is
Innowi Ordering Channel gives restaurants a branded web ordering page for direct orders with zero commission per order. Restaurants can use their own domain, logo and colours, and Innowi says setup has no fee and the page can be live within 48 hours of signup. The dashboard supports real-time pickup, scheduled delivery and catering orders. Checkout accepts Visa, Mastercard, Amex, Apple Pay, Google Pay, gift cards and split payments. Orders appear automatically on the POS and kitchen display when placed. Restaurants can create percentage-off, buy-one-get-one and dollar-off codes and send them to customer lists. Innowi says customer data from direct orders belongs to the restaurant. The service uses one flat monthly rate, but no numeric amount is listed, and billing is month-to-month with cancellation anytime. DoorDash can remain alongside the direct channel, while marketplace orders can be aggregated through KitchenHub into POS and kitchen display systems. Card processing uses PCI-DSS-compliant third-party gateways, and raw unencrypted magnetic-stripe or EMV chip data is not stored on local servers. Innowi is headquartered in Santa Clara, California, and was founded in 2015.
Who it suits
It suits restaurants that want direct online ordering under their own brand and ownership of direct-order customer data. POS and kitchen synchronization supports teams already using those systems.
What it does well
- Zero commission per direct order
- No setup fee
- Custom domain, logo and colours
- Pickup, delivery and catering orders
- Month-to-month cancellation anytime
What to know first
- Web platform only
- Requires third-party payment gateways
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Innowi Ordering Channel | Month-to-month; cancel anytime. The product page lists one flat rate but does not state a numeric price. · Zero setup fee · zero commission per order | On request |
As innowi.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Innowi provides a restaurant-branded ordering channel with direct-order payments, promotions and POS synchronization. The flat monthly price is undisclosed, but setup and per-order commission are both zero.
Facts from Innowi Ordering Channel's own pages
- Audience
- Innowi describes the product as built for restaurants that want to own their direct ordering revenue. · innowi.com, 12 Oct 2026
- Branding
- Restaurants can use their own domain, logo, and colours for a white-labelled ordering experience. · innowi.com, 12 Oct 2026
- Cancellation
- The service is month-to-month with no long-term contract, and customers can cancel anytime. · innowi.com, 12 Oct 2026
- Checkout
- The page lists Visa, Mastercard, Amex, Apple Pay, Google Pay, gift cards, and split payments. · innowi.com, 12 Oct 2026
- Commission
- The product page states that Innowi charges zero commission per direct order. · innowi.com, 12 Oct 2026
- Company age
- Innowi's leadership page says its founders started the company eleven years ago. · innowi.com, 12 Oct 2026
- Contract
- The product is described as month-to-month with no long-term contract and cancellation at any time. · innowi.com, 12 Oct 2026
- Customer data
- Innowi says customer data from direct orders belongs to the restaurant. · innowi.com, 12 Oct 2026
- Delivery orders
- Yes · innowi.com, 22 Sept 2026
- Headquarters
- Innowi Inc. identifies its corporate headquarters as Santa Clara, California. · innowi.com, 12 Oct 2026
- Integrations
- Innowi’s terms say marketplace orders including DoorDash, Uber Eats, Grubhub, ChowNow, Caviar, Postmates, delivery.com, Flipdish, and BeyondMenu can be aggregated through KitchenHub into its POS and KDS. · innowi.com, 12 Oct 2026
- Ordering channels
- ordering page · innowi.com, 22 Sept 2026
- Order types
- The dashboard supports real-time pickup, scheduled delivery, and catering orders. · innowi.com, 12 Oct 2026
- Payments
- Checkout supports Visa, Mastercard, Amex, Apple Pay, Google Pay, gift cards, and split payments. · innowi.com, 12 Oct 2026
- Payment security
- Innowi’s privacy policy says card processing is handled by PCI-DSS-compliant third-party gateways and raw unencrypted magnetic-stripe or EMV chip data is not stored on its local servers. · innowi.com, 12 Oct 2026
- POS and kitchen sync
- Online orders appear on the POS and kitchen display automatically when placed. · innowi.com, 12 Oct 2026
- POS integration
- Yes · innowi.com, 22 Sept 2026
- Price model
- The page describes a single flat monthly rate but does not state its amount. · innowi.com, 12 Oct 2026
- Privacy
- Innowi says it does not sell personal information or share consumer phone lists with third parties for independent commercial or marketing purposes. · innowi.com, 12 Oct 2026
- Promotions
- Restaurants can create percentage-off, buy-one-get-one, and dollar-off discount codes from the dashboard and send them to their customer list. · innowi.com, 12 Oct 2026
- Purpose
- Innowi offers restaurants a branded online ordering page for direct orders with no per-order commission. · innowi.com, 12 Oct 2026
- Security and payments
- Innowi's privacy policy says card processing uses PCI-DSS-compliant third-party gateways and that it does not store raw, unencrypted magnetic-stripe or EMV chip data on local servers. · innowi.com, 12 Oct 2026
- Setup
- The product page says setup has no fee and the ordering page can be live within 48 hours of signup. · innowi.com, 12 Oct 2026
- Support
- The product page lists phone support at (510) 588-7102 and email at [email protected]. · innowi.com, 12 Oct 2026
Where Innowi Ordering Channel stands on Freedom251
- Restaurant Online Ordering Software#33 of 127