Freedom251 › Salon Payroll Software
Idle
What Idle is
Idle is a web service combining booking, scheduling, client CRM, point of sale, inventory, staff management and analytics for beauty and wellness businesses. Its Idle DMs WhatsApp agent can answer clients, book, reschedule or cancel appointments, then hand conversations to staff. Scheduling assigns people, rooms and equipment while preventing resource conflicts. Stripe supports cards, Stripe Link, PayNow, PayLah and GrabPay, with funds settling in the business bank account. Bookings synchronize with a selected Google Calendar, and chosen calendars can block busy periods. Idle says it serves solo studios through multi-staff clinics and supports up to twenty locations. The Solo plan includes unlimited staff and bookings, calendar, Idle DMs, POS, catalogue, analytics, rooms and equipment, with no commission; its listed price is 15 SGD a year, billed yearly at S$180, with a monthly price of S$18. A 7-day trial is available. Meta charges WhatsApp message fees directly at its rates.
Who it suits
It suits beauty and wellness businesses, from solo studios to multi-staff clinics, needing booking, payments and operational tools. Groups and chains can use the quoted Custom plan.
What it does well
- WhatsApp agent handles booking changes
- Scheduling assigns rooms and equipment
- Stripe supports several payment methods
- Google Calendar synchronization
- Supports up to twenty locations
What to know first
- Meta bills WhatsApp message charges separately
- Some integrations are scoped add-ons
- Custom plan has no listed price
- Web platform only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Grow | Billed yearly at S$1,068. Monthly price: S$99. · Per store · unlimited staff · unlimited bookings · includes Solo features plus payroll, inventory, packages, memberships, loyalty, marketing automations, full analytics and migration free to 300 rows | 1,068 SGD |
| Solo | Billed yearly at S$180; limited lifetime price for the first 500 stores. Monthly price: S$18. · Per store · unlimited staff · unlimited bookings · no commission · includes bookings, calendar, Idle DMs, POS, catalogue, analytics, rooms and equipment | 15 SGD |
| Custom | Scoped and quoted before work starts. · For groups and chains · includes Grow features, custom features, integrations and full data migration | On request |
As idlebooking.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Idle combines customer booking with scheduling, POS, CRM and business analytics for beauty and wellness operators. Its WhatsApp agent and resource scheduling are useful where appointments involve multiple staff or rooms.
Facts from Idle's own pages
- AI booking
- Idle DMs is a WhatsApp agent that can answer clients, book, reschedule and cancel appointments, and hand conversations to the team. · idlebooking.com, 11 Oct 2026
- Calendar integration
- Idle syncs bookings with a chosen Google Calendar and can block busy time from selected calendars. · idlebooking.com, 11 Oct 2026
- Data export
- The security page says Growth users can export clients, appointments, packages and sales as CSV, with no date limit, row cap or fee. · idlebooking.com, 11 Oct 2026
- Founded
- 2024 · idlebooking.com, 28 Sept 2026
- Headquarters
- Singapore · idlebooking.com, 28 Sept 2026
- Messaging cost
- The subscription includes Idle DMs, but Meta bills WhatsApp message charges directly to the business’s WhatsApp number at Meta’s rates. · idlebooking.com, 11 Oct 2026
- Other integrations
- ClassPass, Xero, accounting tools, email marketing tools and non-Stripe terminals are described as add-ons to be scoped with Idle. · idlebooking.com, 11 Oct 2026
- Payments
- The built-in Stripe integration supports cards, Stripe Link, PayNow, PayLah and GrabPay, with funds settling to the business’s bank. · idlebooking.com, 11 Oct 2026
- Privacy and payments
- Idle describes its practices as PDPA-aligned and says card data goes directly to Stripe and never touches Idle. · idlebooking.com, 11 Oct 2026
- Product
- Idle combines online booking, scheduling, client CRM, POS, inventory, staff management and analytics for beauty and wellness businesses. · idlebooking.com, 11 Oct 2026
- Scheduling
- Idle can assign staff, rooms and equipment to appointments and prevent resource conflicts. · idlebooking.com, 11 Oct 2026
- Security
- Idle says data is encrypted in transit and at rest, logins use email verification and password reset, and access can be limited by role. · idlebooking.com, 11 Oct 2026
- Support
- Idle says it usually replies to email enquiries the same day and offers a guided demo. · idlebooking.com, 11 Oct 2026
- Who it serves
- Idle says it is for beauty and wellness businesses, from solo studios to multi-staff clinics, and supports up to twenty locations. · idlebooking.com, 11 Oct 2026
Where Idle stands on Freedom251
- Salon Payroll Software#20 of 42