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iAdvize
What iAdvize is
iAdvize provides a sales-focused AI Shopping Assistant for online stores and e-commerce brands. It gives shoppers real-time guidance, product recommendations, and answers to buying questions. Storefronts can display embedded, smart-banner, or floating conversation starters. The Shopping Panel supports product discovery, quick replies, adding products to a cart, and cross-sells within conversations. AI Builder lets brands set the assistant’s tone, behavior, appearance, knowledge sources, and workflows. Shopper Insights includes AI Trends, ROAI reporting, and analysis of shopper interactions. Support Desk lets agents manage up to six conversations at once, co-browse storefronts, use embedded apps, and receive AI writing help. Listed integrations include Shopify, Salesforce, Adobe, PrestaShop, Zendesk, WooCommerce, and others. API and web platforms, omnichannel support, and human handoff are listed. Plans start at $385 a month, with a 30-day trial.
Who it suits
It is aimed at online stores and e-commerce brands, from smaller businesses to high-volume catalogs with complex integrations. Teams needing AI shopping guidance and agent handoff may find its tools relevant.
What it does well
- Real-time shopping guidance and recommendations
- Cart actions and cross-sells in conversations
- Configurable tone, workflows, and knowledge
- Agent desk with up to six conversations
- Omnichannel support and human handoff
What to know first
- No free plan
- Plans include conversation and SKU limits
- Support Desk is an add-on
Limits
Essentials includes 500 conversations per month, 1,000 SKUs, and up to 20,000 sessions per month. Customers are notified before exceeding plan conversation or SKU limits; a conversation counts when a shopper sends at least one message and the assistant responds.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Growth | $1,330 / month; page also shows $1,770 · 3,000 conversations/month · 50,000 SKUs · up to 150K sessions/month · onboarding with CS · omnichannel support | $1,330 a month |
| Essentials | $290 / month; page also shows $385 · 500 conversations/month · 1,000 SKUs · up to 20K sessions/month · self-service onboarding · chat support | $290 a month |
| Starter | $520 / month; page also shows $690 · 1,000 conversations/month · 10,000 SKUs · up to 50K sessions/month · self-service onboarding · chat support | $520 a month |
| Support Desk | $80 /user/month · Add-on · AI writing assistance · mirroring and co-browsing · embedded apps · rich-messaging content · personalized outreach · proactive support | $80 a month |
| Enterprise | Custom pricing available · Custom conversation volume · unlimited product SKUs · personalized onboarding and support · CCPA/GDPR/ISO27001/CSA | On request |
As iadvize.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Open the iAdvize website or use its API
- Start the 30-day trial or select a paid plan
- Configure tone, behavior, presentation, knowledge, and workflows in AI Builder
- Connect storefront and business services such as Shopify, Salesforce, or Zendesk
- Add conversation starters, banners, or the Shopping Panel
- Deploy the assistant with iAdvize setup support
Verdict
iAdvize combines shopper-facing AI, merchandising actions, analytics, and agent tools in one service. Its paid plans and usage limits should be reviewed against catalog size and conversation volume.
Questions
How much does iAdvize cost?
The pricing note lists plans from $385/mo and a 30-day trial. Listed plans include Support Desk at $80 per user per month, Essentials at $290.00 per month, Starter at $520.00, and Growth at $1,330.00; Enterprise uses custom pricing.
Is there a free plan?
No. iAdvize offers paid plans and a 30-day trial.
Which platforms and channels are supported?
iAdvize supports API and web platforms, with omnichannel support.
What integrations are available?
Listed integrations include Shopify, Salesforce, Adobe, PrestaShop, Zendesk, WooCommerce, Gorgias, OneStock, Microsoft Dynamics, and Help Scout.
Where is customer data hosted?
The legal notice says all data is hosted within the European Union, including an AWS location in Frankfurt, Germany.
What does Support Desk provide?
Support Desk lets agents manage up to six conversations simultaneously, co-browse storefronts, use embedded apps, and receive AI writing assistance.
Facts from iAdvize's own pages
- Customization
- AI Builder lets brands configure tone, behavior, visual presentation, knowledge sources, and workflows for the assistant. · iadvize.com, 4 Oct 2026
- Data location
- The legal notice says all data is hosted within the European Union, and identifies an AWS data-hosting location in Frankfurt, Germany. · iadvize.com, 4 Oct 2026
- Deployment
- The AI Shopping Assistant FAQ says most clients are live in under one week and that the team supports customers during setup. · iadvize.com, 4 Oct 2026
- Founded
- 2010 · iadvize.com, 28 Sept 2026
- Headquarters
- Nantes, France · iadvize.com, 28 Sept 2026
- Insights
- Shopper Insights includes AI Trends, ROAI reporting, and AI Analysis of conversations and shopper interactions. · iadvize.com, 4 Oct 2026
- Integrations
- The integrations page lists OneStock, Microsoft Dynamics, PrestaShop, Help Scout, Zendesk, Salesforce, Adobe, Shopify, WooCommerce, Gorgias, and other services. · iadvize.com, 4 Oct 2026
- Plan limits
- A conversation counts when a shopper sends at least one message and the AI Shopping Assistant responds; the page says customers are notified before exceeding plan conversation or SKU limits. · iadvize.com, 4 Oct 2026
- Product
- iAdvize describes its AI Shopping Assistant as sales-first AI that gives shoppers real-time guidance, product recommendations, and proactive answers to buying questions. · iadvize.com, 4 Oct 2026
- Security
- iAdvize says it has been ISO 27001 certified since 2019, meets CSA STAR requirements, and encrypts data at rest and in transit. · iadvize.com, 4 Oct 2026
- Shopping panel
- The Shopping Panel supports product discovery, quick replies, adding products to cart, and cross-sells within conversations. · iadvize.com, 4 Oct 2026
- Support Desk
- Support Desk lets agents manage up to six conversations simultaneously, co-browse storefronts, use embedded apps, and get AI-generated writing assistance. · iadvize.com, 4 Oct 2026
- Target audience
- The company positions its plans for online stores and e-commerce brands, from smaller brands to high-volume brands with massive catalogs and complex integrations. · iadvize.com, 4 Oct 2026
- Widgets
- The AI Shopping Assistant includes embedded conversation starters, smart banners, and floating conversation starters for storefronts. · iadvize.com, 4 Oct 2026
Where iAdvize stands on Freedom251
- Conversational Marketing Software#25 of 31