HaulHQ

Overview

HaulHQ is a job-management platform for junk removal and dumpster rental businesses, built to connect customer inquiries with field operations. It suits operators who want booking, dispatch, payments, and follow-up in one workflow. Its broad toolkit is appealing, but per-job charges and metered messaging make costs worth tracking as business grows.

Leads can come in through a zip-first form or an AI chatbot that qualifies prospects, offers price ranges, and books jobs. Teams can then manage quotes, schedules, payments, and customer follow-up, with a WordPress plugin available to add booking and service widgets to a website.

Key features

Lead intake and booking

The zip-first form can trigger immediate text and email replies, while the chatbot can qualify leads, share price ranges, and book jobs. That can help operators respond promptly to incoming demand; businesses that prefer to handle inquiries personally may have less use for the automated conversation. Quote management and online booking connect intake with the work schedule.

Dispatch and field operations

Drag-and-drop dispatch, crew scheduling, route planning, and a calendar with arrival windows address the coordination demands of hauling work. A driver app supports field operations, and crews can opt in to live location sharing. These tools are most relevant to businesses coordinating multiple jobs and crews; a solo operator may not need the full dispatch setup.

Payments and follow-up

Stripe card payments, payment links, invoices, and on-site card, cash, and check collection give customers several ways to settle a job. Card payments carry a 1.5% HaulHQ fee in addition to Stripe’s rate, so payment convenience comes with a cost to account for. Two-way texting, automated follow-ups, automated Google review requests, and a customer portal accessed by magic link support post-booking communication.

Profit tracking and website connection

A margin calculator estimates quote profit using disposal fees, labor, and fuel, while revenue reporting gives operators a view of sales. The HaulHQ Bridge WordPress plugin connects an account to a site and provides booking, chatbot, form, product, service, and review widgets. It also integrates with Gravity Forms, WPForms, and Contact Form 7, which is useful for businesses already using those WordPress form tools.

HaulHQ is available on Android, iOS, and the web, and its mobile apps are free in the app stores. The browser version works on any device. Support typically responds within a few hours by email at [email protected]. For WordPress connections, read requests send an API key to HaulHQ, while form, chatbot, and booking submissions send visitor contact details to record a lead.

Pricing

The HaulHQ plan has a $0/mo base, with no monthly subscription or per-user fees. It charges $1.50 per completed job, with the first five jobs free, and HaulHQ fees are capped at $149/mo per service type. Card payments add a 1.5% HaulHQ fee on top of Stripe’s rate. The plan includes 100 text messages and 50 automated review requests each month; additional use is charged separately. Photo storage includes 5 GB free.

This structure gives a new or lower-volume operator a way to start without a recurring subscription, but job fees and metered communications can add up as volume rises. Operators should weigh those costs against the monthly cap and their expected messaging use.

The Full website add-on costs $20/mo, billed separately outside the $149 cap. It includes location pages, service and customer-story pages, two blog posts per month, and built-in booking and reviews. It is a fit for businesses that want those website features; operators with an existing site and no need for the included pages may not need the extra subscription.

Who it's for

HaulHQ is best suited to junk removal and dumpster rental operators who want to connect lead capture, quoting, scheduling, field coordination, and payment collection in one system. Its automated intake and WordPress tools can also suit businesses seeking to turn website visits into booked work. A small operator with modest needs may find the dispatch and communication suite more than necessary, while a growing team should monitor per-job charges and monthly message limits.

Pros and cons

• Pros: Covers lead intake through dispatch, payment, and follow-up, reducing the need to stitch together separate hauling workflows.
• Pros: The free base has no monthly subscription or per-user fees, and HaulHQ fees have a stated monthly cap per service type.
• Pros: WordPress widgets and integrations support several common form plugins.
• Cons: Completed jobs incur a $1.50 fee after the first five free jobs, and card payments carry an additional 1.5% HaulHQ charge plus Stripe’s rate.
• Cons: Texting and automated review requests are capped monthly before separate usage charges apply.
• Cons: The website add-on is a separate $20/mo charge outside the service-type fee cap.

Alternatives

For a broader set of directory options, browse Junk Removal Software.

• BrainO may suit teams looking for project management, with its free plan supporting three active projects and two team members.
• Dumpster Controls is worth considering for businesses that prioritize unlimited orders, trucks, drivers, and customers on a free plan; optional card processing is 2.99% + $3.99 per transaction.
• FieldVibe offers a free Solo plan for one user, with unlimited jobs and clients, manual reminders, and a single device.
• JunkIt may fit a business that wants a free starting tier capped at five estimates and five jobs monthly, with no AI.
• Sendatradie has a free Lite plan with 30 jobs per month, online booking, scheduling, a mobile app, and 24/7 email and chat support.
• 1minutebooking is an alternative to consider for web-based booking.
• Cartoply may suit personal scheduling, with a free scheduling page and Google Calendar and Outlook sync.
• Junk Removal OS is another freemium option for junk removal businesses.

Verdict

Choose HaulHQ if you run a junk removal or dumpster rental business and want one system spanning lead response, job coordination, payments, and customer follow-up. Its hauling-specific workflow and free base are compelling, but the $1.50 completed-job charge, added card fee, and metered messaging make it a less clear fit for operators who need predictable costs above all.