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Harmony AI Agent Builder

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What Harmony AI Agent Builder is

Harmony AI Agent Builder is a no-code platform for turning written business processes into autonomous agents for employee requests and workflows. Its visual builder supports manual, scheduled, event, and webhook triggers, If/Else branches, loops over up to 20 parallel items, and durable sleep timers. Agents can run in Slack, Microsoft Teams, email, the portal, or on a background schedule. Connections include APIs, MCP servers, webhooks, databases, SaaS applications, and custom actions, with named integrations for Slack, Teams, Okta, and Jira. Teams can simulate agents in a sandbox, release them to one team, version them, and roll them back. Approval policies, identity-provider access, scoped permissions, and step-by-step audit logs govern runs. Analytics cover usage, success, resolution, and business impact. Prebuilt agents address onboarding, offboarding, password and MFA resets, access requests, license expiry, and low storage. Pricing is a custom quote.

Who it suits

Harmony targets internal IT, HR, Legal, Finance, and Operations teams automating employee workflows without code. It suits organizations needing approvals, scheduled runs, and controlled integrations.

What it does well

  • No-code workflow builder
  • Runs across Slack, Teams, email, and portal
  • Sandbox simulations before launch
  • Versioning and rollback controls
  • Prebuilt employee-service agents

What to know first

  • Pricing is on request
  • No generic list price
  • No free plan or trial stated
  • Loops handle up to 20 parallel items

Limits

Pricing is scoped to each deployment, with the quote depending on company size, desks and departments, expected request volume, and environment complexity. For Each loops support up to 20 parallel items.

Plans

PlanBilled and limitsPrice
Custom quoteQuote depends on company size · desks and departments · expected request volume · environment complexityOn request

As harmony.io lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Harmony AI Agent Builder website
  2. Request a deployment-specific quote
  3. Describe the business process in natural language
  4. Connect approved APIs, tools, data sources, or SaaS applications
  5. Configure triggers, branching, loops, approvals, and permissions
  6. Simulate the agent in the sandbox, then release it to one team

Verdict

Harmony provides visual workflow design, governed agent access, and multiple employee channels. Its fit depends on deployment scope and a custom quotation.

Questions

What does Harmony AI Agent Builder cost?

Harmony uses paid, deployment-specific pricing. The price is provided by quote and depends on company size, desks and departments, expected request volume, and environment complexity.

Which platforms and channels are supported?

The platform is available through API and web access. Agents can run in Slack, Microsoft Teams, email, the portal, or in the background on a schedule.

What can the workflow builder connect to?

It can connect to APIs, MCP servers, webhooks, databases, SaaS applications, and custom actions. Named integrations include Slack, Microsoft Teams, Okta, and Jira.

Does it support human approvals and scheduled runs?

Yes. Harmony lists human approvals and scheduled runs, and agents inherit approval policies.

What controls protect agent access?

Agents use identity-provider-backed access and scoped permissions, retrieve from knowledge sources, and call only administrator-connected tools. Step-by-step run audit logs are included.

Which prebuilt agents are available?

Harmony lists prebuilt agents for onboarding, offboarding, password and MFA resets, application access requests, license expiry, and low storage.

Facts from Harmony AI Agent Builder's own pages

Agent controls
Agents inherit approval policies, identity-provider-backed access, scoped permissions and step-by-step run audit logs, and can be simulated, released to one team, versioned and rolled back. · harmony.io, 4 Oct 2026
AI access controls
Harmony says agents only retrieve from knowledge sources and call tools an administrator connected, with no ambient access beyond those grants. · trust.harmony.io, 4 Oct 2026
Channels
Agents can run in Slack, Teams, email and the portal, or in the background on a schedule. · harmony.io, 4 Oct 2026
Customer data
Harmony says customer data is not used to train AI models and that workspace data is deleted within 30 days after workspace deletion. · trust.harmony.io, 4 Oct 2026
Headquarters
Tel Aviv, Israel; New York, United States · harmony.io, 28 Sept 2026
Integrations
The builder can connect to APIs, MCP servers, webhooks, databases, SaaS applications and custom actions; named integrations include Slack, Microsoft Teams, Okta and Jira. · harmony.io, 4 Oct 2026
Intended users
Harmony describes the platform as built for internal IT, HR, Legal, Finance and Operations teams that want to automate employee requests, approvals and workflows without code. · harmony.io, 4 Oct 2026
Prebuilt agents
Harmony lists prebuilt agents for processes including onboarding, offboarding, password and MFA resets, application access requests, license expiry and low storage. · harmony.io, 4 Oct 2026
Pricing limits
Harmony publishes no generic list price and says each quote is scoped to the deployment; the pricing page does not state a free plan or trial. · harmony.io, 4 Oct 2026
Purpose
Harmony’s no-code AI Agent Builder lets teams describe business processes in natural language and deploy autonomous agents across employee channels. · harmony.io, 4 Oct 2026
Security certifications
Harmony’s Trust Center lists SOC 2 Type II, SOC 1 Type II and ISO/IEC 27001 among its frameworks and certifications. · trust.harmony.io, 4 Oct 2026
Security reports
Harmony says audit reports, questionnaires and certificates are provided by email, with specified reports available under NDA. · trust.harmony.io, 4 Oct 2026
Testing and analytics
The builder includes sandbox simulations before launch and analytics for usage, success rates, resolution rates and business impact. · harmony.io, 4 Oct 2026
Workflow builder
The visual Custom Workflow Builder supports manual, scheduled, event and webhook triggers, If/Else branching, For Each loops over up to 20 parallel items, and durable sleep timers. · harmony.io, 4 Oct 2026

Where Harmony AI Agent Builder stands on Freedom251

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