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Hardware Sentry KM

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What Hardware Sentry KM is

Hardware Sentry KM consolidates hardware health metrics from servers, storage systems, network devices, and UPS equipment into BMC Helix Operations Management. It monitors disks, RAID controllers, fans, power supplies, thermal sensors, network ports, processors, and memory modules. Diagnostics can report vendor, model, serial number, part number, FRU number, and chassis location. The product page states support for more than 100 hardware platforms. Collection methods include SNMP, IPMI, REST, WMI, WBEM, SSH, and vendor-specific agents. Native integration includes BMC Helix monitor policies, alarm policies, and dashboards. It can measure power consumption for enclosures, processors, and controllers, and send alerts by email, PATROL event, log file, or SNMP trap. Hardware Sentry KM is paid, with pricing on request, and offers a free trial. A BMC Helix license is required for KMs and ETLs; standalone use is also described for small environments.

Who it suits

This suits operations teams monitoring mixed hardware environments and routing alerts into BMC Helix Operations Management. Supported systems include Linux/UNIX, Windows, Solaris, HP-UX, IBM AIX, and BMC Helix Operations Management.

What it does well

  • Monitors servers, storage, networks, and UPS devices
  • Supports more than 100 hardware platforms
  • Offers SNMP, IPMI, REST, WMI, WBEM, and SSH collection
  • Measures power consumption
  • Provides multiple alert channels

What to know first

  • Pricing is available only on request
  • No free plan
  • BMC Helix license required for KMs and ETLs
  • Support plan sales have been discontinued

Plans

PlanBilled and limitsPrice
Sentry Bundle for BMC Helix Operations ManagementPer month per resource unit; quote depends on products and environment size · Hardware monitoring: 1 resource unit = 1 physical system · Requires a BMC Helix licenseOn request

As sentrysoftware.com lists them, read 11 Oct 2026. The maker's own page has the final word.

Verdict

Hardware Sentry KM provides broad hardware monitoring, diagnostics, collection methods, and BMC Helix integration. Buyers should confirm licensing, platform coverage, and pricing before deployment.

Facts from Hardware Sentry KM's own pages

Collection methods
Its listed collection methods include SNMP, IPMI, REST, WMI, WBEM, SSH, and vendor-specific agents. · sentrysoftware.com, 11 Oct 2026
Company
Sentry Software says it was founded in 2004; its terms list its registered office in Paris, France. · sentrysoftware.com, 11 Oct 2026
Components monitored
It monitors components including disks, RAID controllers, fans, power supplies, thermal sensors, network ports, processors, and memory modules. · sentrysoftware.com, 11 Oct 2026
Coverage
The product page says Hardware Sentry KM supports over 100 hardware platforms. · sentrysoftware.com, 11 Oct 2026
Deployment requirement
Sentry says a BMC Helix product license is required to use its KMs and ETLs; Hardware Sentry KM can also run standalone for small environments with a PATROL Agent and Monitoring Studio X. · sentrysoftware.com, 11 Oct 2026
Diagnostics
The product reports device details such as vendor, model, serial number, part number, FRU number, and chassis location. · sentrysoftware.com, 11 Oct 2026
Founded
2004 · sentrysoftware.com, 28 Sept 2026
Integration
Hardware Sentry KM natively integrates with BMC Helix Operations Management, including monitor policies, alarm policies, and dashboards. · sentrysoftware.com, 11 Oct 2026
Power monitoring
The product can measure power consumption for monitored devices, including server enclosures, processors, and controllers. · sentrysoftware.com, 11 Oct 2026
Purpose
Hardware Sentry KM consolidates hardware health metrics from servers, storage systems, network devices, and UPS into BMC Helix Operations Management. · sentrysoftware.com, 11 Oct 2026
Supported operating systems
The supported platforms documentation lists hardware connectors for Linux and Microsoft Windows systems. · sentrysoftware.com, 11 Oct 2026
Support plan availability
The pricing page says Sentry Desk Support Plan sales for Hardware Sentry have been discontinued as Hardware Sentry transitions to MetricsHub. · sentrysoftware.com, 11 Oct 2026
Trial and support
The vendor says BMC Helix product trials are typically 30 days and include access to technical support, though response time and patch delay are not guaranteed during trial. · sentrysoftware.com, 11 Oct 2026

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