Freedom251 › Incident Response Software
Grail
What Grail is
Grail is a cloud-based incident response service from Grail Forensics, Inc. Its six AI agents handle incident scoping, endpoint evidence collection, analysis, validation and reporting. The workflow uses Velociraptor to collect and hash endpoint artifacts, reconstructs attacker timelines from process, network, registry and filesystem events, and maps suspicious behavior to MITRE ATT&CK. A validation agent checks findings against raw evidence and rejects claims that cannot be anchored to hashed artifacts. Reports contain an executive summary, technical appendix and evidence index, with claims tied to source artifacts, lines and SHA-256 hashes. Grail says its median time from alert intake to signed report is under 48 hours, based on 31 investigations from Q4 2025 through Q1 2026. Alert intake includes Sentinel, Splunk, CrowdStrike, SentinelOne and Elastic; outputs can go to Jira, ServiceNow, carrier claims APIs and custom webhooks. Evidence is held in a tenant-isolated workspace, encrypted at rest with a customer-held KMS key, and scheduled for purge after report delivery. Grail says customer evidence is not used to train models. It describes itself as HIPAA aligned, with SOC 2 Type II in progress.
Who it suits
Grail names regulated in-house security teams in healthcare, fintech and regional infrastructure as target customers, as well as cyber insurance carriers, MGAs and reinsurers. It may suit organizations seeking incident investigations with evidence-linked reporting and stated integrations for alert intake and output.
What it does well
- Six agents cover scoping through reporting.
- Evidence claims link to artifacts, lines and SHA-256 hashes.
- Integrates with named alert sources and output destinations.
- Evidence is tenant-isolated and encrypted with a customer-held KMS key.
- On-demand Velociraptor use leaves no persistent endpoint installation.
What to know first
- Paid engagement pricing is available on request.
- SOC 2 Type II is still in progress.
- Deployment is cloud-based.
Limits
Engagement-based pricing is capped per case, but its price is available on request. The site describes deployment as cloud-based.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Engagement-based pricing | Predictable, capped per case; request a demo for pricing · Incident-response engagements · priced per case | On request |
As grail-dfir.io lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://grail-dfir.io/.
- Request a demo to discuss engagement-based pricing.
- Connect alert intake from a listed source such as Sentinel or Splunk.
- Use the cloud deployment, which Grail says takes under a day for most environments.
- Route outputs to a listed destination such as Jira or a custom webhook.
Verdict
Choose Grail if your organization needs incident response with evidence-linked findings, case management and reporting. Look elsewhere if you need a publicly stated price or a deployment option other than cloud.
Questions
How is Grail priced?
Grail uses engagement-based pricing, described as predictable and capped per case. Pricing is available on request.
Which alert sources can send intake to Grail?
The contact FAQ lists Sentinel, Splunk, CrowdStrike, SentinelOne and Elastic.
Where can Grail send outputs?
Listed destinations include Jira, ServiceNow, carrier claims APIs and custom webhooks.
How does Grail handle evidence?
It says evidence is stored in a tenant-isolated workspace, encrypted at rest with a customer-held KMS key, and scheduled for purge after report delivery. Grail says it does not train models on customer evidence.
What security and compliance posture does Grail state?
Grail describes the service as HIPAA aligned and lists SOC 2 Type II as in progress.
Who makes Grail?
The site identifies the company as Grail Forensics, Inc. and lists Dallas, Texas.
Facts from Grail's own pages
- Analysis
- Grail reconstructs attacker timelines from process, network, registry, and filesystem events, and maps suspicious binary behavior to MITRE ATT&CK. · grail-dfir.io, 9 Oct 2026
- Collection
- The King Arthur agent collects endpoint evidence via Velociraptor and hashes artifacts at rest. · grail-dfir.io, 9 Oct 2026
- Company location
- Grail lists Dallas, Texas, and a mailing address at 1717 Main St, Suite 2400, Dallas, TX 75201. · grail-dfir.io, 9 Oct 2026
- Compliance posture
- The site says SOC 2 Type II is in progress and describes Grail as HIPAA aligned. · grail-dfir.io, 9 Oct 2026
- Data handling
- Grail says evidence is stored in a tenant-isolated workspace, encrypted at rest with a customer-held KMS key, scheduled for purge after report delivery, and never used to train models. · grail-dfir.io, 8 Oct 2026
- Data security
- Evidence is stored in a tenant-isolated workspace, encrypted at rest with a customer-held KMS key, and scheduled for purge after report delivery; Grail says it does not train models on customer evidence. · grail-dfir.io, 9 Oct 2026
- Deployment
- Grail says deployment takes under a day for most environments and uses Velociraptor on demand without a persistent endpoint installation. · grail-dfir.io, 8 Oct 2026
- Endpoint deployment
- Grail says deployment takes under a day for most environments and that Velociraptor runs on demand, then removes itself, leaving no persistent endpoint install. · grail-dfir.io, 9 Oct 2026
- Evidence integrity
- Grail says each report claim references its source artifact, line, and SHA-256 hash, and that unverifiable claims are dropped. · grail-dfir.io, 8 Oct 2026
- Forensic validation
- The Black Knight agent checks findings against raw evidence and rejects claims not anchored to hashed artifacts. · grail-dfir.io, 9 Oct 2026
- Forensic workflow
- Its six-agent workflow scopes incidents, collects endpoint evidence via Velociraptor, reconstructs timelines, maps behavior to MITRE ATT&CK, validates findings, and prepares reports. · grail-dfir.io, 8 Oct 2026
- Headquarters
- Dallas, Texas, United States · grail-dfir.io, 28 Sept 2026
- Integrations
- The site lists Sentinel, Splunk, CrowdStrike, SentinelOne, and Elastic for alert intake, plus Jira, ServiceNow, carrier claims APIs, and custom webhooks for case output. · grail-dfir.io, 9 Oct 2026
- Intended customers
- The site targets regulated in-house security teams, including healthcare, fintech, and regional infrastructure organizations with 50–5,000 endpoints, as well as cyber insurers and related partners. · grail-dfir.io, 9 Oct 2026
- Investigation time
- Grail reports a median of under 48 hours from alert intake to signed report, based on 31 investigations closed in Q4 2025–Q1 2026. · grail-dfir.io, 9 Oct 2026
- Maker
- The site identifies the company as Grail Forensics, Inc. and lists Dallas, Texas; it does not state a founding year. · grail-dfir.io, 8 Oct 2026
- Missed findings
- Grail says cases are reviewable by a human analyst before report delivery and that it will reopen a case at no cost if a finding was missed. · grail-dfir.io, 9 Oct 2026
- Pricing
- The site describes engagement-based pricing as predictable and capped per case but does not state a price. · grail-dfir.io, 8 Oct 2026
- Report output
- Reports include an executive summary, technical appendix, and full evidence index, with chain of custody sealed end to end. · grail-dfir.io, 8 Oct 2026
- Reports
- Reports include an executive summary, technical appendix, and evidence index, with findings linked to artifacts, lines, and SHA-256 hashes. · grail-dfir.io, 9 Oct 2026
- Security and compliance
- The site lists SOC 2 Type II as in progress and describes the service as HIPAA aligned. · grail-dfir.io, 8 Oct 2026
- Support
- The contact page lists support by email, general responses within one business day, and active-incident response within one hour. · grail-dfir.io, 9 Oct 2026
- What it does
- Grail is an autonomous incident response pipeline whose six AI agents handle intake, evidence collection, analysis, validation, and reporting. · grail-dfir.io, 9 Oct 2026
Where Grail stands on Freedom251
- Incident Response Software#18 of 21