Frontdesk Self-Guided Tours schedules apartment viewings around the clock and issues verified credentials for smart-lock access. Operators can set tour windows for each community and offer single-unit or multi-unit tours. Before access is issued, the service describes ID uploads with OCR validation, selfie identity matching, and prospect pre-screening. Verified prospects can receive credentials by SMS or mobile app; voice instructions are a backup if SMS delivery fails, and access is limited to the tour window. Scheduling syncs with Google Calendar, Outlook, and property management calendars. Listed lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX; property-system connections include PMS and CRM products such as Yardi, RealPage, Entrata, AppFolio, and Knock CRM. The service also supports in-tour SMS assistance, post-tour feedback surveys, application nudges, and lost-reason capture. It is aimed at multifamily and related housing operators, including student housing, senior living, BTR and SFR portfolios, and affordable or LIHTC communities. Business-in-a-Box has a seven-day trial without a credit card; the plan is 99.00 USD per month, or $79/mo billed annually.
Who it is for
The product suits multifamily operators and related housing providers, including student housing, senior living, BTR and SFR portfolios, and affordable or LIHTC communities. It is relevant to teams coordinating property tours and follow-up.
What is good
- Schedules tours 24/7 with configurable community windows.
- Supports single-unit and multi-unit tours.
- Tour scheduling syncs with listed calendars.
- Offers identity checks before access is issued.
- Includes post-tour feedback and application nudges.
What to know first
- Business-in-a-Box is listed at 99.00 USD per month.
- The listed trial lasts seven days.
- SMS delivery failure relies on voice instructions as backup.
Verdict
Frontdesk Self-Guided Tours combines scheduled viewing access with identity checks, property-system calendar sync, and follow-up tools. The listed Business-in-a-Box pricing is 99.00 USD per month, or $79/mo billed annually, with a seven-day trial.
Get started with Frontdesk Self-Guided Tours
- Visit the Frontdesk Self-Guided Tours website.
- Contact support at [email protected] for assistance.
- Start the 7-day Business-in-a-Box trial; no credit card is required.
- Choose Business-in-a-Box or contact Frontdesk about Partner / Enterprise.
- Use the web, iOS, or Android platform, or connect through the API.
- Configure tour windows and connect supported calendars, property systems, or smart locks.
Limits to know first
Business-in-a-Box includes 200 voice minutes, 100 chatbot conversations, 400 SMS, and 1,000 monthly overage credits. The 7-day trial is for Business-in-a-Box and does not require a credit card.
Questions about Frontdesk Self-Guided Tours
Does Frontdesk Self-Guided Tours have a free plan?
No free plan is listed. A 7-day free trial is available for Business-in-a-Box, with no credit card required.
How much does Business-in-a-Box cost?
It is listed at 99.00 USD per month billed monthly, or $79 per month billed annually.
What does Business-in-a-Box include?
It includes 200 voice minutes per month, 100 chatbot conversations, 400 SMS, and 1,000 monthly overage credits.
Which platforms are supported?
The listed platforms are Android, iOS, web, and API.
Which integrations are listed?
Smart-lock connections include PointCentral, Latch, Schlage, Yale, and ButterflyMX. Calendar sync includes Google Calendar, Outlook, and PMS calendars; listed property systems include Yardi, RealPage, Entrata, and AppFolio, among others.
Who is the product intended for?
Frontdesk identifies multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities as intended users.
Frontdesk Self-Guided Tours plans and pricing
All plansCompared on rental property showing software
- Free plan
- Yes
- Paid from
- $79/mo
- Self-guided tours
- Yes
- Access control
- Yes
- Prospect scheduling
- Yes
- Showing feedback
- Yes
- Automated follow-up
- Yes