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Frontdesk Self-Guided Tours
What Frontdesk Self-Guided Tours is
Frontdesk Self-Guided Tours schedules apartment viewings around the clock and issues verified credentials for smart-lock access. Operators can set tour windows for each community and offer single-unit or multi-unit tours. Before access is issued, the service describes ID uploads with OCR validation, selfie identity matching, and prospect pre-screening. Verified prospects can receive credentials by SMS or mobile app; voice instructions are a backup if SMS delivery fails, and access is limited to the tour window. Scheduling syncs with Google Calendar, Outlook, and property management calendars. Listed lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX; property-system connections include PMS and CRM products such as Yardi, RealPage, Entrata, AppFolio, and Knock CRM. The service also supports in-tour SMS assistance, post-tour feedback surveys, application nudges, and lost-reason capture. It is aimed at multifamily and related housing operators, including student housing, senior living, BTR and SFR portfolios, and affordable or LIHTC communities. Business-in-a-Box has a seven-day trial without a credit card; the plan is $99 a month, or $79/mo billed annually.
Who it suits
The product suits multifamily operators and related housing providers, including student housing, senior living, BTR and SFR portfolios, and affordable or LIHTC communities. It is relevant to teams coordinating property tours and follow-up.
What it does well
- Schedules tours 24/7 with configurable community windows.
- Supports single-unit and multi-unit tours.
- Tour scheduling syncs with listed calendars.
- Offers identity checks before access is issued.
- Includes post-tour feedback and application nudges.
What to know first
- Business-in-a-Box is listed at $99 a month.
- The listed trial lasts seven days.
- SMS delivery failure relies on voice instructions as backup.
Limits
Business-in-a-Box includes 200 voice minutes, 100 chatbot conversations, 400 SMS, and 1,000 monthly overage credits. The 7-day trial is for Business-in-a-Box and does not require a credit card.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business-in-a-Box | Monthly; or $79/mo billed annually · 200 voice minutes/month · 100 chatbot conversations · 400 SMS · 1,000 monthly overage credits | $99 a month |
| Partner / Enterprise | Custom · Custom volume pricing · API access and custom integrations · white-glove onboarding | On request |
As myaifrontdesk.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Frontdesk Self-Guided Tours website.
- Contact support at [email protected] for assistance.
- Start the 7-day Business-in-a-Box trial; no credit card is required.
- Choose Business-in-a-Box or contact Frontdesk about Partner / Enterprise.
- Use the web, iOS, or Android platform, or connect through the API.
- Configure tour windows and connect supported calendars, property systems, or smart locks.
Verdict
Frontdesk Self-Guided Tours combines scheduled viewing access with identity checks, property-system calendar sync, and follow-up tools. The listed Business-in-a-Box pricing is $99 a month, or $79/mo billed annually, with a seven-day trial.
Questions
Does Frontdesk Self-Guided Tours have a free plan?
No free plan is listed. A 7-day free trial is available for Business-in-a-Box, with no credit card required.
How much does Business-in-a-Box cost?
It is listed at $99 a month billed monthly, or $79 per month billed annually.
What does Business-in-a-Box include?
It includes 200 voice minutes per month, 100 chatbot conversations, 400 SMS, and 1,000 monthly overage credits.
Which platforms are supported?
The listed platforms are Android, iOS, web, and API.
Which integrations are listed?
Smart-lock connections include PointCentral, Latch, Schlage, Yale, and ButterflyMX. Calendar sync includes Google Calendar, Outlook, and PMS calendars; listed property systems include Yardi, RealPage, Entrata, and AppFolio, among others.
Who is the product intended for?
Frontdesk identifies multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities as intended users.
Facts from Frontdesk Self-Guided Tours's own pages
- Calendar sync
- Tour scheduling syncs with Google Calendar, Outlook, and PMS calendars. · myaifrontdesk.com, 28 Sept 2026
- Credential delivery
- Verified prospects can receive credentials by SMS or mobile app, with voice instructions as a backup when SMS delivery fails; access is time-bounded to the tour window. · myaifrontdesk.com, 28 Sept 2026
- Follow-up
- The product supports in-tour SMS questions and assistance, post-tour feedback surveys, application nudges, and lost-reason capture. · myaifrontdesk.com, 28 Sept 2026
- Headquarters
- New York City · myaifrontdesk.com, 23 Sept 2026
- Intended customers
- The page identifies multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities as intended users. · myaifrontdesk.com, 28 Sept 2026
- Product
- Frontdesk schedules self-guided apartment tours 24/7, issuing verified smart-lock access codes or mobile credentials and syncing tours to property systems. · myaifrontdesk.com, 28 Sept 2026
- Property integrations
- The page lists PMS and CRM integrations including Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM. · myaifrontdesk.com, 28 Sept 2026
- Scheduling
- Tour windows can be configured per community, and the service supports single-unit and multi-unit self-guided tours. · myaifrontdesk.com, 28 Sept 2026
- Security
- Frontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models. · myaifrontdesk.com, 28 Sept 2026
- Smart locks
- The page lists integrations with PointCentral, Latch, Schlage, Yale, and ButterflyMX. · myaifrontdesk.com, 28 Sept 2026
- Support
- The self-guided tours page directs users to contact support at [email protected]. · myaifrontdesk.com, 28 Sept 2026
- Trial
- The pricing page offers a 7-day free trial for Business-in-a-Box and says no credit card is required. · myaifrontdesk.com, 28 Sept 2026
- Verification
- The product describes ID upload with OCR validation, selfie identity matching, and prospect pre-screening before access is issued. · myaifrontdesk.com, 28 Sept 2026
Where Frontdesk Self-Guided Tours stands on Freedom251
- Rental Property Showing Software#3 of 25