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Freshstatus
What Freshstatus is
Freshstatus is a web-based status page tool for sharing service incidents and planned maintenance information. Teams can publish incident updates and schedule maintenance, while multi-channel subscriber support provides more than one way for people to receive status communications. Custom domains allow status pages to use a chosen domain, and private status pages offer a restricted-access option. Freshstatus has a free plan listed as free; official support documentation states that the plan remains free. The product is associated with Freshworks Inc. Its listed platform is web, though the privacy notice also applies to mobile applications. Freshworks says it continues adding features for engagement and support, and introduced Freshsuccess, a separate product intended to help retain and grow revenue from existing customers. Support is listed by email at [email protected], with phone contacts for the US, India, UK, and Australia. A browser warning reported a certificate-name mismatch for freshstatus.io, with the certificate subject shown as *.freshstatus.io, issuer Amazon RSA 2048 M04, and expiry 5 February 2027.
Who it suits
Freshstatus suits teams that need a web status page for incident updates and maintenance notices. Its custom-domain, private-page, and multi-channel subscriber options may help teams tailor how status information is shared.
What it does well
- Free plan is listed as free.
- Supports custom domains and private status pages.
- Teams can publish incident updates.
- Maintenance scheduling is available.
- Subscribers can receive updates through multiple channels.
What to know first
- Listed product platform is web.
- A browser warning reported a certificate-name mismatch.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Official support documentation states that the free plan remains free. | Free |
| Free plan | — | On request |
As freshstatus.io lists them, read 19 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://freshstatus.io/.
- Use the free plan, priced at $0.
- Set up a status page with a custom domain or make it private.
- Publish incident updates and schedule maintenance.
- Use multi-channel subscriber support to share updates.
Verdict
Freshstatus covers status communications for incidents and planned maintenance, with custom-domain and private-page options. The reported certificate-name mismatch is worth noting when visiting the site.
Questions
How much does Freshstatus cost?
Its Free plan is priced at $0. Official support documentation states that the free plan remains free.
What platforms does Freshstatus support?
The listed product platform is web. The privacy notice applies to web and mobile applications.
Can I use a custom domain or private status page?
Yes. Freshstatus supports both custom domains and private status pages.
Can Freshstatus publish incidents and planned maintenance?
Yes. It supports incident updates and maintenance scheduling.
How can subscribers receive status updates?
Freshstatus supports multiple subscriber channels.
Who makes Freshstatus, and how can I contact support?
Freshstatus is associated with Freshworks Inc. Support is available at [email protected] and by phone in the US, India, the UK, and Australia.
Facts from Freshstatus's own pages
- Certificate Expiry
- The browser warning reports an expiry date of 5 February 2027. · freshstatus.io, 28 Sept 2026
- Certificate Issuer
- The browser warning reports Amazon RSA 2048 M04 as the issuer. · freshstatus.io, 28 Sept 2026
- Certificate Subject
- The browser warning reports the certificate subject as *.freshstatus.io. · freshstatus.io, 28 Sept 2026
- Certificate Warning
- The page showed a certificate-name mismatch warning for freshstatus.io. · freshstatus.io, 28 Sept 2026
- Company
- Freshstatus is associated with Freshworks Inc. · support.freshstatus.io, 28 Sept 2026
- Custom domain
- Yes · support.freshstatus.io, 19 Sept 2026
- Free plan
- Yes · support.freshstatus.io, 19 Sept 2026
- Free Plan
- The free plan remains free. · support.freshstatus.io, 28 Sept 2026
- Freshsuccess Purpose
- Freshsuccess helps retain and grow revenue from existing customers. · support.freshstatus.io, 28 Sept 2026
- Incident updates
- Yes · support.freshstatus.io, 19 Sept 2026
- Maintenance scheduling
- Yes · support.freshstatus.io, 19 Sept 2026
- New Product
- Freshsuccess was introduced as a new product. · support.freshstatus.io, 28 Sept 2026
- Supported Platforms
- The privacy notice applies to the web platform and mobile applications. · support.freshstatus.io, 28 Sept 2026
- Pricing Terms
- Pricing and payment terms did not change for existing services. · support.freshstatus.io, 28 Sept 2026
- Private status page
- Yes · support.freshstatus.io, 19 Sept 2026
- Product Updates
- Freshworks says it will continue adding features for engagement and support. · support.freshstatus.io, 28 Sept 2026
- Startup Customers
- Freshworks says thousands of startups use its products. · support.freshstatus.io, 28 Sept 2026
- Subscriber channels
- multi-channel · support.freshstatus.io, 19 Sept 2026
- Support Email
- Support email is [email protected]. · support.freshstatus.io, 28 Sept 2026
- Australia Support Phone
- Australia support phone is +61 2 8188 4692. · support.freshstatus.io, 28 Sept 2026
- India Support Phone
- India support phone is +91 (44) 6667 8040. · support.freshstatus.io, 28 Sept 2026
- UK Support Phone
- UK support phone is +44 (800) 808 5790. · support.freshstatus.io, 28 Sept 2026
- US Support Phone
- US support phone is +1 (866) 832-3090. · support.freshstatus.io, 28 Sept 2026
Where Freshstatus stands on Freedom251
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