Freightos

Freightos is a cloud freight platform for forwarders and carriers that combines transaction workflows with rate and market data. It suits logistics businesses building digital quoting and booking into existing systems; occasional shippers and importers need a different product. The strongest reason to choose it is free multi-carrier air booking, while the main trade-off is that individual data plans allow only one user and 12 lanes.

Overview

Freightos for Forwarders covers rate management, quoting, online sales, booking, procurement and payments for air, ocean and ground shipments. Direct integrations with hundreds of carriers, including dynamic connections with more than 75, give forwarders a substantial source of rates and booking capacity. APIs can connect Freightos to a transportation management system, a proprietary sales portal or agent networks, so it fits organizations that need freight functions embedded in a wider operating stack.

Book Air is a no-cost service for forwarders to search, compare and book air cargo across more than 75 carriers. Freightos Terminal adds global freight prices, benchmarking, reliability measures and notifications for selected lanes. Importers are directed to Freightos Enterprise rather than the forwarder product.

Key features

Booking and carrier connectivity

Free air search and booking is the clearest entry point. It lets a forwarder compare a broad carrier set without committing to a paid plan, while the wider integrations support more systematic rate and booking operations. This is more useful for a forwarding business handling recurring shipments than for a one-off buyer.

Rates, market intelligence and workflows

Freightos combines quoting, procurement, online selling and payment with market information. Terminal's benchmark and reliability measures can inform lane decisions, and notifications can flag changes on important routes. Shipment tracking and document management are included capabilities, extending the platform beyond a rate-search tool.

APIs, security and support

API integrations are intended for TMS, sales-portal and agent-network connections, with a stated effort to provide 99.9% availability in each billing period except scheduled downtime. Procure customer data is hosted in a Frankfurt data center with ISO/IEC 27001 certification and SOC 2 Type 2 reports; data is encrypted at rest with AES 256-bit or better and in transit with TLS. Support requests go through email or chat embedded in the platform.

Pricing

Freightos uses paid plans alongside free air booking. The individual options are billed annually and include one user, six months of historical data, weekly and daily pricing data for 12 lanes, and one custom shipping route.

Starter Ocean is the lower-cost choice for a single operator focused on ocean data; Starter Air costs twice as much and is aimed at an individual needing the air-focused package. Both surrender team access, broad historical coverage and extensive lane customization, so growing operations will quickly face the one-user, 12-lane boundaries. Enterprise is the practical tier when unlimited users, tailored routes or dedicated management matter, but it requires a custom quote.

Platforms

Freightos is delivered as a cloud service with web access, APIs, Android and iOS support. The WebCargo mobile app is available to existing users through the Apple App Store and Google Play Store. This mix suits teams combining browser workflows, system integrations and mobile access.

Who it's for

Freight forwarders and carriers are the intended audience, especially businesses that need digital air booking plus broader rate, quotation, procurement and payment workflows. A solo operator can use a Starter plan for bounded market data, while larger teams are better matched to Enterprise because of its unlimited-user and custom-route terms. Importers and exporters should use Freightos Enterprise rather than the forwarder offering.

Pros and cons

• Pro: Free Book Air access covers search, comparison and booking across more than 75 carriers, lowering the barrier to digital air transactions.
• Pro: Hundreds of carrier integrations and more than 75 dynamic connections support broader rate and booking coverage.
• Pro: APIs, tracking and document management help connect freight activity with existing operational systems.
• Pro: Security controls include Frankfurt hosting, ISO/IEC 27001 certification, SOC 2 Type 2 reports and strong encryption.
• Con: Each Starter plan is limited to one user, 12 lanes and one custom route, which constrains teams and complex networks.
• Con: Starter plans provide only six months of historical data, limiting longer-term analysis.
• Con: Enterprise pricing is custom, making budgeting harder for organizations that need its broader entitlements.

Alternatives

cargo.one is worth choosing when a freemium model and API/web access are more important than Freightos's broader paid workflow; its free Starter tier has basic features and limited Export Agent functionality.

Freightek Rate Management fits buyers seeking a free tier with five users and 100 GB/year storage, or a separately priced Standard plan, rather than Freightos's one-user Starter limits.

Loadar is an option for shippers wanting free tendering, ERP integration, visibility and audit-trail functions.

Upply Contract Management suits carriers and forwarders seeking free registration without commitment, while shipper pricing is subscription-based.

Infor Public Sector is a separate paid platform with web, mobile, API, desktop and self-hosted deployment options.

Magaya Rate Management is a paid, subscription-based alternative where pricing is provided by demo request.

CargoSphere is another paid web-based rate-management option.

DAT RateView Analytics is better suited to buyers seeking rate analytics with an optional Ratecast forecasting add-on.

For broader category comparisons, see Freight Rate Management Software and Logistics Management Software.

Verdict

Choose Freightos if you are a freight forwarder or carrier that wants free multi-carrier air booking alongside connected quoting, rates, procurement, payments and market intelligence. Its integrations and security posture strengthen the case for established operations. Look elsewhere if you need inexpensive multi-user access, more than 12 tracked lanes on an individual plan, or a product designed primarily for importers.