Freedom251 › Franchise Management Software
FranchiseMS
What FranchiseMS is
FranchiseMS is a management system for franchisor head offices and franchisee units, bringing operational records and network administration into one platform. Its core platform includes an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. Royalty calculations draw on recorded activity such as jobs, sales, takings, and card payments. Statements show how their totals were worked out, and when a unit has multiple recorded views of the same revenue, the royalty run uses the highest. Franchisees can connect their own Stripe account for card payments and accounting software such as Xero to supply revenue for royalty calculations. Stripe payments go directly to a franchisee’s bank account, with a 0.29% platform fee deducted at payment. Optional modules cover franchise development CRM, onboarding, audits, LMS training, local marketing, AI services, territories, field operations, customer messaging, and certificates and equipment. Field operations includes dispatch, scheduling, GPS, photo and signature proof, offline capture, and a calendar feed. Each franchisee sees only its own unit data, and changes are saved to a permanent record. The core platform is £15 per location per month, with a £25/month head-office fee; an example estimate includes one-time onboarding of £500. VAT is excluded and optional modules cost extra. The maker offers an instant demo login valid for 7 days or a guided demo.
Who it suits
FranchiseMS is for franchisors managing head-office work and franchisee units, especially in food and beverage, home and field services, hair and beauty, or vending. It may suit networks that want royalty calculations tied to operational records and optional modules for tasks such as audits, training, or field operations.
What it does well
- Calculates royalties from recorded operational data.
- Royalty statements show their calculations.
- Includes support and help desk in the core platform.
- Connects Stripe and accounting software such as Xero.
- Offers optional field operations and training modules.
- Provides an instant demo login valid for 7 days.
What to know first
- No free plan is listed.
- Mobile app coverage is listed as none.
- Add-on modules cost extra, and VAT is excluded.
- More than 100 locations requires a tailored quote.
Limits
The core platform costs £15/location per month and £25/month for the head office; the example estimate also shows one-time onboarding of £500. VAT is excluded, optional modules cost extra, and more than 100 locations requires a tailored quote.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Core platform | per location monthly · operations manual · royalty manager · communications · support/help desk · analytics and benchmarking · legal and agreement management · unlimited users | £15 a month |
| Onboarding workflow | per location monthly · steps from signing to opening, including training, manual and audits | £2 a month |
| Territories | per location monthly · postcode records · territory checker · out-of-area flags | £2 a month |
| Head-office fee | monthly · one flat fee for the whole network · includes operator tools and support | £25 a month |
| Local marketing library | per location monthly · personalised on-brand templates · marketing-fund visibility | £3 a month |
| Field operations & dispatch | per location monthly · jobs · dispatch · scheduling · GPS/photo/signature proof · offline capture · calendar feed | £3 a month |
| Audits builder | per location monthly · manual-linked audit templates for phone or tablet completion | £3 a month |
| Learning management (LMS) | per location monthly · courses · completion records · renewal tracking | £4 a month |
The first 8 of 10 plans, as franchise.ms lists them, read 21 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit the FranchiseMS website.
- Use the instant demo login, valid for 7 days, or arrange a guided demo.
- Select the core platform at £15/location per month and account for the £25/month head-office fee.
- Connect franchisees' Stripe accounts or accounting software such as Xero if needed for revenue data.
- Add optional modules for the network's requirements.
Verdict
Choose FranchiseMS if a franchise network wants royalty management connected to unit activity, with head-office tools and optional operational modules. The core plan has per-location and head-office charges, plus an example onboarding fee; buyers needing mobile app coverage should note that none is listed.
Questions
What is the price of the core platform?
It is listed at £15/location per month, plus a £25/month head-office fee. The example estimate shows one-time onboarding of £500; VAT is excluded and add-on modules cost extra.
Is there a free plan or trial?
No free plan is listed. FranchiseMS offers an instant demo login valid for 7 days or a guided demo; the site describes this as a demo.
Can franchisees connect Stripe or Xero?
Franchisees can connect their own Stripe account for card payments and accounting software such as Xero to feed revenue into royalty calculations.
How does the Stripe payment fee work?
Stripe payments go directly to the franchisee's own bank account, and the terms specify a 0.29% platform fee deducted at payment.
Does FranchiseMS have a mobile app?
Mobile app coverage is listed as none. The platforms listed for the product are Android, iOS, and web.
Who makes FranchiseMS?
It is a product of Lighthouse Transitions Ltd, a UK company. Its about page says it is built by UK franchise consultant Steve Lee.
Facts from FranchiseMS's own pages
- Audits
- Audits score units against manual-linked templates and create tasks for failed items. · franchise.ms, 21 Oct 2026
- Company size
- LinkedIn lists Lighthouse Transitions as privately held, founded in 2019, headquartered in Leeds and sized at 2–10 employees. · uk.linkedin.com, 21 Oct 2026
- Company status
- Companies House lists Lighthouse Transitions Ltd as an active private limited company whose SIC code is management consultancy activities other than financial management. · find-and-update.company-information.service.gov.uk, 21 Oct 2026
- Core features
- The included core platform covers an operations manual, royalty management, communications, support, analytics and benchmarking, and legal and agreement management. · franchise.ms, 1 Oct 2026
- Customer messaging
- Customer texts are sent from each unit's sender name using prepaid credits; undelivered messages have their credits returned automatically. · franchise.ms, 1 Oct 2026
- Data export
- The terms say network data can be exported on request for a reasonable period after access ends before deletion. · franchise.ms, 21 Oct 2026
- Data hosting
- The privacy summary says platform records are held in Amsterdam and documents, photographs and signatures in Western Europe. · franchiseos-production.up.railway.app, 21 Oct 2026
- Data subprocessors
- The DPA names Railway, Cloudflare R2, Amazon SES, The SMS Works and Ideal Postcodes as subprocessors, with storage in the UK or EU for the listed services. · franchiseos-production.up.railway.app, 21 Oct 2026
- Demo
- The maker offers an instant demo login valid for 7 days, or a guided demo; the page describes it as a demo and does not state a free trial. · franchise.ms, 1 Oct 2026
- Demo access
- The maker offers an instant demo login valid for seven days, but labels it a demo rather than a free trial. · franchise.ms, 21 Oct 2026
- Field operations
- The field operations module supports dispatch, scheduling, GPS, photo and signature proof, offline capture, and a calendar feed. · franchise.ms, 1 Oct 2026
- Field work
- Field operations supports dispatch, scheduling, GPS, photographs, signatures, offline completion and a calendar feed. · franchise.ms, 21 Oct 2026
- Franchise CRM
- The development CRM captures franchise enquiries and moves signed candidates into onboarding. · franchise.ms, 21 Oct 2026
- Headquarters
- United Kingdom · franchise.ms, 28 Sept 2026
- Independent platform listing
- GetApp describes the product as UK-built, multi-tenant software with a shared head-office and franchisee data model. · getapp.com, 21 Oct 2026
- Independent product description
- Capterra describes FranchiseMS as all-in-one software for franchisors with automated royalties based on jobs, sales and takings. · capterra.com, 21 Oct 2026
- Independent review limitation
- Capterra states that no reviewer feedback is available to describe support response times, helpfulness or common frustrations. · capterra.com, 21 Oct 2026
- Integrations
- GetApp lists Google Calendar Extension, QuickBooks Online and Xero as integrations. · getapp.com, 21 Oct 2026
- Intended users and sectors
- The product is aimed at franchisors and their franchisees; food and beverage, home and field services, hair and beauty, and vending are described as live sectors, with care and fitness on the roadmap. · franchise.ms, 1 Oct 2026
- Legal and data handling
- The site publishes terms and a data processing agreement; its terms say network data can be exported on request for a reasonable period after an agreement ends. · franchise.ms, 1 Oct 2026
- Legal company founding
- Companies House records Lighthouse Transitions Ltd as incorporated on 4 July 2019 with a registered office in York, England. · find-and-update.company-information.service.gov.uk, 21 Oct 2026
- Licence and API
- The opened maker pages do not state an open-source licence, public API, SDK, or self-hosted deployment option. · franchise.ms, 21 Oct 2026
- Maker
- FranchiseMS is a product of Lighthouse Transitions Ltd, a UK company, and the maker says Steve Lee built it. · franchise.ms, 21 Oct 2026
- Manual-training-audit link
- The operations manual, training academy and audits share manual sections, and failed audit checks automatically create corrective tasks. · franchise.ms, 21 Oct 2026
Where FranchiseMS stands on Freedom251
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- Franchise CRM Software#10 of 22
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- Franchisee Management Software#5 of 10