Freedom251 › Managed File Transfer - Midmarket Software
Files.com
by Files.com
What Files.com is
Files.com is a file transfer and storage platform with native apps for Windows, macOS, iOS, and Android. Desktop apps can mount cloud storage as a local drive. Users can send branded links, collect files through inboxes, and allow browser previews or editing; partners and non-technical teammates can exchange files without accounts or VPNs. The platform lists more than 50 native integrations, support for every protocol, and a REST API alongside seven official SDKs, a CLI, Terraform, webhooks, and MCP. Files are encrypted with AES-256 at rest and TLS 1.2 and 1.3 in transit. Listed security controls include SAML SSO, SCIM provisioning, MFA, role-based access, and immutable audit logs. Files.com states that it is SOC 2 Type II certified and FedRAMP certified under FedRAMP 20x Class A. Starter costs $199 a month, billed monthly, and includes 10 Full Users, 50 System Users, two outbound connections, and 1 TB monthly storage and transfer. Power costs $499 a month, billed monthly. There is no free plan; a 7-day trial is listed.
Who it suits
Files.com suits teams exchanging files with colleagues, partners, and non-technical users, including those who need desktop drive access or file collection links. Its listed security controls and integrations may fit organizations with integration and access-management requirements.
What it does well
- Native apps are available for Windows, macOS, iOS, and Android.
- Desktop apps can mount cloud storage as a local drive.
- Branded links and inboxes support file exchange.
- Includes a REST API, SDKs, CLI, Terraform, webhooks, and MCP.
- A 7-day trial has no feature gating.
What to know first
- No free plan is listed.
- Starter costs $199 a month, billed monthly.
- Power costs $499 a month, billed monthly.
- The listed trial lasts 7 days.
Limits
Starter costs $199 a month, billed monthly, and includes 10 Full Users, 50 System Users, 2 outbound connections, and 1 TB of monthly storage and transfer. Power costs $499 a month, billed monthly, and includes 20 Full Users, 100 System Users, 5 outbound connections, and 2 TB of monthly storage and transfer.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | billed monthly · 10 Full Users · 50 System Users · 2 outbound connections · 1 TB monthly storage and transfer | $199 a month |
| Power | billed monthly · 20 Full Users · 100 System Users · 5 outbound connections · 2 TB monthly storage and transfer | $499 a month |
| Enterprise | custom quoted annually · Up to 8 storage and compute zones | On request |
As files.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Files.com website.
- Start the 7-day trial; the trial does not require feature gating.
- Choose a paid plan: Starter at $199 a month or Power at $499 a month, both billed monthly.
- Install the native app for Windows, macOS, iOS, or Android.
- Mount cloud storage as a local drive or use the platform’s sharing and integration options.
Verdict
Files.com combines file exchange, storage access, integrations, and security controls. The 7-day trial is listed without feature gating, while ongoing paid plans start at $199 a month.
Questions
Does Files.com have a free plan?
No. It offers a 7-day trial.
How much does Files.com cost?
Starter is $199 a month, billed monthly. Power is $499 a month, billed monthly; Enterprise is custom quoted annually.
Which platforms does Files.com support?
Native apps are available for Windows, macOS, iOS, and Android. The platform also lists API access.
Can Files.com integrate with other tools?
It offers more than 50 native integrations and supports every protocol. It also provides a REST API, seven official SDKs, a CLI, Terraform, webhooks, and MCP.
What does the Enterprise quote include?
The base quote includes an SLA, HIPAA BAA, multi-region storage, and full onboarding. Enterprise can include up to 8 storage and compute zones.
Does Files.com offer annual billing?
Annual billing saves 12%; two- and three-year terms offer volume pricing. Annual plans include a full refund within the first 90 days of paid use.
Facts from Files.com's own pages
- Annual billing
- Annual billing saves 12%; two- and three-year terms offer volume pricing. · files.com, 28 Sept 2026
- API access
- Yes · files.com, 21 Sept 2026
- API and SDKs
- The platform provides a full REST API, seven official SDKs, CLI, Terraform, webhooks, and MCP. · files.com, 28 Sept 2026
- Certifications
- Files.com is SOC 2 Type II certified and FedRAMP certified under FedRAMP 20x Class A. · files.com, 28 Sept 2026
- Company history
- Files.com says it has operated for more than 15 years with zero breaches. · files.com, 28 Sept 2026
- Custom branding
- Yes · files.com, 21 Sept 2026
- Desktop app
- Yes · files.com, 21 Sept 2026
- Desktop drive
- The apps mount cloud storage as a local drive and can replace file servers and NAS. · files.com, 28 Sept 2026
- Download tracking
- Yes · files.com, 21 Sept 2026
- Encryption standards
- Files are encrypted with AES-256 at rest and TLS 1.2 and 1.3 in transit. · files.com, 28 Sept 2026
- Maximum file size
- Files can be transferred up to 5 TB at full speed over any distance. · files.com, 28 Sept 2026
- Free plan
- No · files.com, 21 Sept 2026
- Free trial
- A 7-day trial requires no credit card and provides access to the full platform. · files.com, 28 Sept 2026
- Headquarters
- Tempe, Arizona, United States · files.com, 23 Sept 2026
- Native integrations
- Files.com offers more than 50 native integrations and supports every protocol. · files.com, 28 Sept 2026
- Max file size
- 5120 · files.com, 21 Sept 2026
- Platform apps
- Native apps are available for Windows, macOS, iOS, and Android. · files.com, 28 Sept 2026
- Refund policy
- Annual plans include a full refund within the first 90 days of paid use. · files.com, 28 Sept 2026
- Security controls
- Security includes SAML SSO, SCIM provisioning, MFA, role-based access, and immutable audit logs. · files.com, 28 Sept 2026
- Sharing features
- Users can send branded links, collect files through inboxes, and allow browser previews or editing. · files.com, 28 Sept 2026
- Starting price
- Paid plans start at $199 per month. · files.com, 28 Sept 2026
- Support response
- Support replies in under an hour and connects customers directly with engineers. · files.com, 28 Sept 2026
- Team access
- Partners and non-technical teammates can exchange files without accounts or VPNs. · files.com, 28 Sept 2026
- Trial limits
- The trial has no feature gating and includes integrations, automation, and security controls. · files.com, 28 Sept 2026
Where Files.com stands on Freedom251
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- Managed File Transfer - Enterprise Software#6 of 17
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