FAXcentric is a web-based cloud document-delivery service for fax workflows. It provides a virtual fax number and inbound faxing, with access through fax machines, email-to-fax, fax-to-email, and web browser clients. An AudioCodes HTTPS Fax ATA can connect a fax machine or multifunction printer with an analog fax connector to the cloud service. Listed connection destinations include Box, Dropbox, EMR/EHR systems, Direct Messaging, email, and other fax providers such as OpenText EasyLink. Fax connections can use the open internet, WiFi, satellite, or cellular networks. FAXcentric states that its cloud fax network and healthcare solutions are HIPAA compliant and that it acts as a HIPAA business associate. A signed business associate agreement is available on request for organizations handling protected health information. Real-time monitoring and diagnostics are used, with diagnostic data removed in real time to reduce exposure. Basic costs $14.99 USD per month and Standard costs $19.99 USD per month; each lists 200 minutes and one DID number.
Who it is for
FAXcentric suits businesses, healthcare and government organizations, and rural users needing web-connected inbound or outbound fax workflows with HIPAA support.
What is good
- Virtual fax number and inbound faxing
- Email-to-fax and fax-to-email workflows
- HIPAA compliance support is listed
- Connections support internet, WiFi, satellite, or cellular
- Standard support included with listed subscriptions
What to know first
- No free plan
- Basic subscription costs 14.99 USD per month
- Standard subscription costs 19.99 USD per month
- Number porting costs 9.99 USD as an add-on
Verdict
FAXcentric combines web access, hardware connectivity, and multiple fax workflows with stated HIPAA support. Its two listed subscriptions both include 200 minutes and one DID number, while prices and add-ons differ.
FAXcentric plans and pricing
All plansCompared on online fax services
- Free plan
- No
- Paid from
- $14.99/mo
- Virtual fax number
- Yes
- Inbound faxing
- Yes
- Compliance support
- hipaa
