No. 21 of 48 ·Kitchen Display System Software

Epson TrueOrder KDS

Web · Windows · Linux · API

Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Epson TrueOrder KDS is ranked #21 of 48 in kitchen display system software on Freedom251. It runs on API, Linux, Web, Windows. There is no free plan.

Epson TrueOrder KDS plans and pricing

All plans

TrueOrder KDS Not published one-time purchase · no subscription or maintenance fee · sold through Epson partners epson.com · 1 Oct 2026

Compared on kitchen display system software

Free plan: No
Station routing: Yes
Order status tracking: Yes
Expo screen: Yes
Display platforms: dedicated
Offline mode: Yes
Deployment: on_premise

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The record

Purpose: TrueOrder KDS digitizes restaurant kitchen operations from food preparation through order fulfillment.
Target customers: Epson describes TrueOrder KDS as ideal for quick-service restaurant and small-restaurant environments.
POS compatibility: The system is designed to work with nearly any POS system that can print to an Epson receipt or kitchen printer.
POS integrations: Epson lists integrations or customer use with systems including Aloha, TouchBistro, Lavu, NCR Voyix Counterpoint and Oracle Micros.
Network operation: The software is preinstalled on hardware displays and works on a local network without an internet connection.
Configuration: Setup uses a browser-based configuration utility.
Order workflow: TrueOrder KDS can split orders across multiple stations, route entire orders or individual items, and support multi-station workflows ending at an expo station.
Label printing: The system supports Epson POS label printers and allows logos and QR codes on item and bag labels.
Analytics: Performance analytics track order volume, average bump times, station-level performance across locations, popular menu items and item voids or cancellations.
Order types: Order filtering supports dine-in, to-go, delivery and deferred or catering orders.
API: The HTTP API accepts POST requests for active-order details and supports polling or callbacks for order and item bumps and new order entry.
Hardware: TrueOrder KDS is sold preinstalled on compatible all-in-one touchscreens, media players with bump bars or combinations from multiple hardware brands.
Support: Epson provides a support page with API, functional, platform-requirements, network, remote-management, troubleshooting and user-guide documents.
Founded: 1942

Where it ranks on Freedom251

Best Kitchen Display System Software in 2026#21 of 48

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Sources

epson.com/kitchen-display-system· checked 1 Oct 2026
news.epson.com/news/trueorder-kitchen-display-system· checked 1 Oct 2026
news.epson.com/news/trueorder-kitchen-display-system-a· checked 1 Oct 2026
news.epson.com/news/trueorder-kitchen-display-system-o· checked 1 Oct 2026
files.support.epson.com/pdf/pos/kds/111-56-urm-010_r3.20_trueor· checked 1 Oct 2026
epson.com/Support/Point-of-Sale/Software/Epson-Tr· checked 1 Oct 2026