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eG Enterprise

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eG Enterprise's own site

What eG Enterprise is

eG Enterprise is an application and infrastructure monitoring platform that brings together user experience, application behavior, and infrastructure health to help locate causes of slow applications. It traces Java and .NET transactions through application tiers, showing application errors, database queries, and calls to remote services. Agentless digital user experience monitoring can identify slow URLs and pages, affected locations, and whether a delay comes from a browser, network, content, or server processing. The Web App Simulator records and replays user journeys, runs scripts from multiple locations, and captures screenshots when failures occur.

The product covers more than 650 technologies, spanning applications, cloud environments, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment is available as SaaS or on-premises, for cloud, hybrid cloud, and on-premises environments. Users can choose agent or agentless monitoring; eG Innovations recommends agentless monitoring for network, storage, virtualization, and cloud resources. Integrations link with service desk and ticketing tools, orchestration tools, and DevOps toolchains. The ServiceNow integration can create and update incidents based on analysis of server, network, and application health. The company was founded in 2001 and is headquartered in Singapore.

Who it suits

eG Enterprise suits IT operations teams, IT architects, SREs, DevOps personnel, developers, and SMEs that need to investigate application and infrastructure performance. It may be relevant where teams want transaction tracing, user-experience monitoring, or deployment across SaaS and on-premises environments.

What it does well

  • Traces Java and .NET transactions across application tiers.
  • Identifies slow pages and potential sources of delay.
  • Web App Simulator replays journeys and captures failure screenshots.
  • Supports more than 650 technologies.
  • Integrates with service desks, orchestration, and DevOps tools.

What to know first

  • There is no free plan; a 21-day trial is available.
  • Pricing varies with monitored operating systems, storage devices, and hypervisors.
  • SaaS raw-data retention is 42 days, with trends retained up to one year.

Limits

The listed paid plans start at $100 a month for Subscription and $125 a month for SaaS/Cloud; prices vary by monitored operating systems, storage devices, and hypervisors. SaaS historical data retention ranges from 42 days for raw data to one year for trends.

Plans

PlanBilled and limitsPrice
SubscriptionStarts at $100/ month · Price varies by monitored operating systems, storage devices, and hypervisors$100 a month
SaaS/CloudStarts at $125/month · Price varies by monitored operating systems, storage devices, and hypervisors$125 a month

As eginnovations.com lists them, read 5 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the eG Enterprise product website.
  2. Choose the 21-day trial or a paid plan.
  3. Select SaaS/cloud or on-premises deployment.
  4. Set up monitoring with agents or agentless monitoring for supported resources.
  5. Connect service desk, orchestration, or DevOps tools as needed.

Verdict

Choose eG Enterprise if you need monitoring across applications and infrastructure, including transaction tracing and user-experience analysis. Look elsewhere if a free plan is essential or the listed starting price does not suit your environment; pricing varies by monitored components.

Questions

Does eG Enterprise have a free plan or trial?

There is no free plan. A 21-day trial is listed.

How much does it cost?

Subscription starts at $100 a month, and SaaS/Cloud starts at $125 a month. Pricing varies by monitored operating systems, storage devices, and hypervisors.

Where can it be deployed?

It can be deployed as SaaS or on-premises, with support for cloud, hybrid cloud, and on-premises environments.

What platforms are listed?

Linux, Windows, web, and self-hosted are listed.

Does it integrate with ServiceNow?

Yes. The ServiceNow integration can automatically create and update incidents based on eG Enterprise analysis of server, network, and application health.

Who makes eG Enterprise?

It is made by eG Innovations, which was founded in 2001 and is headquartered in Singapore.

Facts from eG Enterprise's own pages

Application tracing
It traces Java and .NET transactions across application tiers, including application errors, database queries, and remote service calls. · eginnovations.com, 5 Oct 2026
Company history
eG Innovations says it was founded in 2001. · eginnovations.com, 5 Oct 2026
Data retention
The pricing page says on-premises historical data can be retained indefinitely subject to database capacity, while SaaS retention ranges from 42 days for raw data to one year for trends. · eginnovations.com, 5 Oct 2026
Deployment
eG Enterprise can be deployed as SaaS or on-premises, and the company describes support for cloud, hybrid cloud, and on-premises environments. · eginnovations.com, 5 Oct 2026
Founded
2001 · eginnovations.com, 28 Sept 2026
Headquarters
Singapore · eginnovations.com, 28 Sept 2026
Integration
The product integrates with service desk and trouble-ticketing tools for closed-loop incident management, as well as orchestration tools and DevOps toolchains. · eginnovations.com, 5 Oct 2026
Intended users
eG Innovations says its products are used by IT operations, IT architects, SREs, SMEs, DevOps personnel, and developers. · eginnovations.com, 5 Oct 2026
Monitoring modes
It supports both agent and agentless monitoring; the company recommends agentless monitoring for network, storage, virtualization, and cloud resources. · eginnovations.com, 5 Oct 2026
Purpose
eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. · eginnovations.com, 5 Oct 2026
Real user monitoring
Its agentless digital user experience monitoring identifies slow URLs and pages, affected locations, and whether delays stem from browsers, networks, content, or server processing. · eginnovations.com, 5 Oct 2026
Security and compliance
eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant. · eginnovations.com, 5 Oct 2026
ServiceNow
The ServiceNow integration can automatically create and update incidents based on eG Enterprise analysis of server, network, and application health. · eginnovations.com, 5 Oct 2026
Support
The company reports 14 local offices providing regional support and 11 local languages spoken for support. · eginnovations.com, 5 Oct 2026
Synthetic monitoring
The Web App Simulator can record and replay user journeys, run scripts from multiple locations, and capture screenshots when failures occur. · eginnovations.com, 5 Oct 2026
Technology coverage
The product supports more than 650 technologies across applications, cloud environments, virtualization, operating systems, storage, networks, custom applications, and containers. · eginnovations.com, 5 Oct 2026

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