No. 24 of 42 ·Loyalty Program Software

Eagle Eye AIR

API

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Freedom report

No signalScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely0 of 6 device platforms
DocumentedThinly documented

Eagle Eye AIR is ranked #24 of 42 in loyalty program software on Freedom251. It runs on API.

Compared on loyalty program software

Tiered rewards: Yes
API access: Yes

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The record

What it does: AIR is an AI-powered platform for retailers that combines loyalty management, personalization, and promotions.
Enterprise focus: Eagle Eye describes AIR as built for retailers operating loyalty, personalization, and promotions across complex, multi-channel environments.
Core capabilities: AIR provides loyalty, omnichannel promotions, subscriptions, and gifting capabilities.
Architecture: AIR uses an API-based, composable architecture and is hosted on Google Cloud Platform.
Real-time scale: The platform connects to in-store and online points of sale in real time and the company says it executes over 1.7 billion personalized offers per week.
Performance: Eagle Eye reports an average API response time of less than 150 ms.
Promotions: The promotions platform offers hundreds of out-of-the-box offer types and supports custom offers, including mass, segmented, and personalized offers.
Loyalty: The loyalty platform supports more than 100 out-of-the-box earn types and lets retailers define their own.
Integrations: Eagle Eye Connect offers pre-built connectors including Braze, mParticle, Segment, Bloomreach, commercetools, Salesforce Commerce Cloud, and Zonal.
Security: Eagle Eye states it holds ISO 27001:2022 certification and that AIR is audited to ISAE 3402 Type 2.
Security operations: The company says it has a 24/7 security operations centre and regularly tests incident, disaster, and recovery processes.
Support: The AIR page describes support as available 24/7/365.
Availability claim: Eagle Eye reports availability of more than 99.99%.
Implementation limits: For integrations built with Eagle Eye Connect, the company says partners can build new integrations in less than three weeks using its open-source connectors and developer guides.

Where it ranks on Freedom251

Best Loyalty Program Software in 2026#24 of 42
Best Retail CRM Software in 2026#21 of 26

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Sources

eagleeye.com/air-platform· checked 4 Oct 2026
eagleeye.com/promotions· checked 4 Oct 2026
eagleeye.com/loyalty· checked 4 Oct 2026
eagleeye.com/eagle-eye-connect· checked 4 Oct 2026
eagleeye.com/legal/security-compliance· checked 4 Oct 2026