Eagle Eye AIR

Paid APIWeb

What Eagle Eye AIR is

Eagle Eye AIR is an API-first platform for retailers managing loyalty, promotions, and personalized customer experiences across online and in-store channels. Its core products are Real Time Loyalty, Omnichannel Promotions, and Gifting & Top-up; at least one core product must be implemented before add-ons. Retailers can choose from hundreds of ready-made promotion types or create mass, segmented, and personalized offers. Loyalty includes more than 100 built-in earn types, with the option to define custom types. The gifting product supports digital and physical gift card programs, point-of-sale integration, and real-time redemption. EagleAI uses customer data and machine learning to create individualized offers, with retailers able to direct the algorithms toward their objectives. AIR has a composable architecture hosted on Google Cloud Platform and connects to online and in-store points of sale in real time. Eagle Eye reports more than 1.7 billion personalized offers executed weekly, over 90,000 connected stores globally, an average API response time below 150 ms, and availability above 99.99%. Eagle Eye Connect provides pre-built connectors for services including Braze, mParticle, Segment, Bloomreach, commercetools, Salesforce Commerce Cloud, and Zonal. Pricing is available on request.

Who it suits

AIR is aimed at enterprise retailers running loyalty, promotions, or personalization across multiple channels, including grocery, fashion, and hospitality businesses. It suits teams seeking API access, real-time point-of-sale connections, and configurable loyalty and offer programs.

What it does well

Combines loyalty, promotions, subscriptions, and gifting
Includes hundreds of ready-made promotion types
Supports custom loyalty earn types
Connects online and in-store points of sale in real time
Offers pre-built connectors through Eagle Eye Connect

What to know first

Pricing is available on request
At least one core product is required before add-ons
The listed platforms are API and web

Limits

At least one of AIR’s three core products must be implemented before any add-on products. Pricing is available on request.

Getting started

Visit the Eagle Eye AIR platform website
Request pricing from Eagle Eye
Select at least one core product: Real Time Loyalty, Omnichannel Promotions, or Gifting & Top-up
Use the API and web platform to connect the selected capabilities

Verdict

Retailers with complex, multi-channel loyalty and promotion programs should consider AIR for its core products, real-time connections, and configurable offers. Teams wanting add-ons must first implement at least one core product, and pricing requires a request.

Questions

How much does Eagle Eye AIR cost?

Pricing is available on request.

What does Eagle Eye AIR include?

Its three core products are Real Time Loyalty, Omnichannel Promotions, and Gifting & Top-up. It also provides subscriptions and add-on products.

Which platforms are listed?

The listed platforms are API and web.

What integrations are available?

Eagle Eye Connect offers pre-built connectors including Braze, mParticle, Segment, Bloomreach, commercetools, Salesforce Commerce Cloud, and Zonal.

Does AIR support tiered rewards?

Yes. AIR supports tiered rewards.

Who makes Eagle Eye AIR?

Eagle Eye is headquartered in London, United Kingdom, and was founded in 2003.

Facts from Eagle Eye AIR's own pages

Add-on requirement: AIR requires at least one core product to be implemented before any add-on products can be implemented. · developer.eagleeye.com, 9 Oct 2026
AI personalization: EagleAI uses customer data and machine learning to generate individualized offers, with retailers able to direct the algorithms toward their objectives. · eagleeye.com, 9 Oct 2026
Architecture: AIR uses an API-based, composable architecture and is hosted on Google Cloud Platform. · eagleeye.com, 4 Oct 2026
Assurance: The maker says the AIR platform is audited to ISAE 3402 Type 2, covering its global operations. · eagleeye.com, 9 Oct 2026
Availability claim: Eagle Eye reports availability of more than 99.99%. · eagleeye.com, 4 Oct 2026
Cloud and scale: AIR is hosted on Google Cloud Platform; Eagle Eye says it connects in-store and online points of sale in real time and serves more than 90,000 connected stores globally. · eagleeye.com, 9 Oct 2026
Core capabilities: AIR provides loyalty, omnichannel promotions, subscriptions, and gifting capabilities. · eagleeye.com, 4 Oct 2026
Core products: The platform’s three core products are Real Time Loyalty, Omnichannel Promotions, and Gifting & Top-up. · developer.eagleeye.com, 9 Oct 2026
Enterprise focus: Eagle Eye describes AIR as built for retailers operating loyalty, personalization, and promotions across complex, multi-channel environments. · eagleeye.com, 4 Oct 2026
Founded: 2003 · eagleeye.com, 28 Sept 2026
Gifting: The gifting product supports digital and physical gift card programs, with point-of-sale integration and real-time redemption. · eagleeye.com, 9 Oct 2026
Headquarters: London, United Kingdom · eagleeye.com, 28 Sept 2026
Implementation limits: For integrations built with Eagle Eye Connect, the company says partners can build new integrations in less than three weeks using its open-source connectors and developer guides. · eagleeye.com, 4 Oct 2026
Integrations: Eagle Eye Connect provides pre-built connectors, and the maker lists integrations including Braze, BigCommerce, Salesforce Commerce Cloud, and Twilio Segment. · eagleeye.com, 9 Oct 2026
Intended customers: Eagle Eye describes AIR as an enterprise platform for retailers, including grocery, fashion, and hospitality businesses. · eagleeye.com, 9 Oct 2026
Loyalty: Its loyalty features include loyalty scheme rules, points tracking, more than 100 out-of-the-box earn types, and personalized rewards. · eagleeye.com, 9 Oct 2026
Performance: Eagle Eye reports an average API response time of less than 150 milliseconds on its AIR Platform page. · eagleeye.com, 9 Oct 2026
Promotions: Retailers can create and manage open, segmented, or targeted promotions through the API or AIR Dashboard, with real-time redemption and reporting. · eagleeye.com, 9 Oct 2026
Purpose: Eagle Eye AIR is an API-first platform for retailers to manage loyalty, promotions, and personalized customer experiences across channels in real time. · eagleeye.com, 9 Oct 2026
Real-time scale: The platform connects to in-store and online points of sale in real time and the company says it executes over 1.7 billion personalized offers per week. · eagleeye.com, 4 Oct 2026
Security: Eagle Eye says it has a 24/7 Security Operations Centre and holds ISO 27001:2022 certification covering its global operations. · eagleeye.com, 9 Oct 2026
Security operations: The company says it has a 24/7 security operations centre and regularly tests incident, disaster, and recovery processes. · eagleeye.com, 4 Oct 2026
Support: Eagle Eye describes support as available 24/7/365 on its AIR Platform page. · eagleeye.com, 9 Oct 2026
What it does: AIR is an AI-powered platform for retailers that combines loyalty management, personalization, and promotions. · eagleeye.com, 4 Oct 2026