Droplet

Paid AndroidAPIiPhoneWeb

What Droplet is

Droplet is a loyalty platform for restaurants, cafés, bars, and hotels. Guests can enroll by tapping an NFC coaster or scanning a QR code, without installing an app, and can use Apple Wallet or Google Wallet passes. Its rules engine supports points, stamps, tiers, streaks, visit windows, spending thresholds, and item-level rules evaluated against live POS events. The back office provides guest CRM, cohorts, visit frequency, basket shifts, and churn signals, alongside automated campaigns, churn triggers, and win-back flows. Droplet describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery. Groups can share rules, branding, and reporting or configure them by location, including for franchises and multiple brands. The maker says the service is being built GDPR-first, stores only programme-needed data, and lets customers export their data at any time. Launch is designed to bring one venue live within a week of a discovery call, while larger groups may begin with a pilot. Droplet plans to open to its first venues in 2026 and invites venues to join a waitlist for pricing and a walkthrough.

Who it suits

Droplet is aimed at hospitality venues that want a loyalty programme with automated campaigns and guest insights. Its shared or location-specific controls may suit groups, franchises, and multi-brand operators.

What it does well

Guests join by NFC or QR without an app.
Supports Apple Wallet and Google Wallet passes.
Reward rules can evaluate live POS events.
Includes guest cohorts and churn signals.
Customers can export their data at any time.

What to know first

No price is listed; pricing is provided on request.
Exact POS compatibility is confirmed during discovery.
First venue access is planned for 2026.

Limits

Pricing is on request, and the first group of venues is planned for 2026. Exact POS compatibility is confirmed during discovery.

Getting started

Visit https://droplet.ge/ and join the venue waitlist.
Request early access, pricing, and a walkthrough.
Discuss your venue and POS setup during discovery.
Confirm exact POS compatibility with Droplet.
Plan a rollout for one venue or discuss a pilot for a larger group.

Verdict

Droplet combines loyalty rules, guest insights, and campaign automation for hospitality businesses. Venues should confirm POS compatibility and join the waitlist for availability, pricing, and a walkthrough.

Questions

How much does Droplet cost?

Pricing is on request. Droplet invites venues to join its waitlist for pricing and a walkthrough.

Which platforms does Droplet support?

Droplet is listed for Android, iOS, web, and API. Guest enrollment does not require installing an app.

Does Droplet support Apple Wallet and Google Wallet?

Yes. The service supports passes for both Apple Wallet and Google Wallet.

Which POS systems integrate with Droplet?

Droplet describes POS integrations, an open API, and webhooks. Exact POS compatibility is confirmed during discovery.

Who makes Droplet?

The maker is Droplet Tech LLC, registered in Tbilisi, Georgia.

When can venues join?

Droplet plans to open to its first group of venues in 2026. Interested venues can join the waitlist for early access, pricing, and a walkthrough.

Facts from Droplet's own pages

Analytics: The back office includes guest cohorts, visit frequency, basket shifts, and churn signals. · droplet.ge, 11 Oct 2026
Availability: Droplet says it plans to open to its first group of venues in 2026 and invites venues to join a waitlist for pricing and a walkthrough. · droplet.ge, 11 Oct 2026
Availability and pricing: Droplet says it is opening to a first group of venues in 2026 and will follow up with early access, pricing, and a walkthrough; the page gives no listed price. · droplet.ge, 11 Oct 2026
Campaigns: Droplet supports automated campaigns, churn triggers, and win-back flows. · droplet.ge, 11 Oct 2026
Company: The site identifies the maker as Droplet Tech LLC, registered in Tbilisi, Georgia. · droplet.ge, 11 Oct 2026
Data: Droplet says it is being built GDPR-first, stores only data needed by the programme, and lets customers export their data at any time. · droplet.ge, 11 Oct 2026
Enrollment: Guests can join by tapping an NFC coaster or scanning a QR code, without installing an app. · droplet.ge, 11 Oct 2026
Guest data: Droplet says guest data belongs to the customer, that it is being built GDPR-first, and that customers can export their data at any time. · droplet.ge, 11 Oct 2026
Guest enrollment: Guests can join by tapping an NFC coaster or scanning a QR code, without downloading an app. · droplet.ge, 11 Oct 2026
Guest insights: The back office includes guest CRM, cohorts, visit frequency, basket shifts, and churn signals. · droplet.ge, 11 Oct 2026
Headquarters: Tbilisi, Georgia · droplet.ge, 28 Sept 2026
Integrations: The site describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery. · droplet.ge, 11 Oct 2026
Launch: The rollout is designed to take one venue live within a week of the discovery call; larger groups may start with a pilot. · droplet.ge, 11 Oct 2026
Multi-venue: Rules, branding, and reporting can be shared across a group or scoped to individual locations, including franchise and multi-brand operators. · droplet.ge, 11 Oct 2026
POS and integrations: Droplet says it supports POS integrations, an open API, and webhooks; it confirms a customer’s exact POS setup during discovery. · droplet.ge, 11 Oct 2026
Product: Droplet is a loyalty platform for restaurants, cafés, bars, and hotels. · droplet.ge, 11 Oct 2026
Rewards: Its rules engine supports points, stamps, tiers, streaks, visit windows, spend thresholds, and item-level rules evaluated against live POS events. · droplet.ge, 11 Oct 2026
Support: The site describes monthly reviews and provides [email protected] as a contact address. · droplet.ge, 11 Oct 2026
Wallet passes: The service supports Apple Wallet and Google Wallet passes. · droplet.ge, 11 Oct 2026

Where Droplet stands on Freedom251

Loyalty Program Software#26 of 39