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Dona

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What Dona is

Dona provides charitable organisations with contactless donation terminals, an online giving page, QR codes, and a management portal. Terminals accept contactless payments up to £100, Chip and PIN up to £9999, Apple Pay, Google Pay, and other digital wallets. The portal handles donation monitoring, device configuration, fundraising reports, Gift Aid management, and AI insights and forecasts. Organisations can create up to 20 campaigns and track their results. Donors may opt into Gift Aid, with HMRC-ready declarations downloadable from the portal. Dona identifies Stripe as its card processor and lists a 1.58% card-processing fee per transaction. Monthly service starts at £12.50 per device, while listed hardware packages range from 245.00 GBP to 375.00 GBP once, plus service charges. Terminals can collect donations offline, but Wi-Fi or 4G is needed to process them. Dona supports charities, museums, schools, places of worship, hospices, food banks, councils, and fundraising businesses.

Who it suits

Dona suits charities and other organisations collecting one-time donations in person or online. It is also relevant to groups needing campaign tracking and Gift Aid declarations.

What it does well

  • Accepts contactless, Chip and PIN, and wallets
  • Includes online giving page and QR code
  • Supports up to 20 campaigns
  • Provides Gift Aid declarations
  • No fixed-term contract

What to know first

  • No recurring gifts
  • No text-to-give
  • 1.58% card fee per transaction
  • Connectivity needed to process offline collections

Limits

Charities can create up to 20 campaigns. Terminals can collect donations offline, but regular Wi-Fi or 4G access is required to process those donations.

Plans

PlanBilled and limitsPrice
Monthly ServicePer device, per month · Terminal service · card processing charged separately£12.50 a month
Digital Collection Plate — Wi-FiPurchased outright; 50% off the listed £490 price · Wi-Fi terminal · £12.50 + VAT per month · 1.58% per transaction£245, paid once
Digital Collection Plate — Wi-Fi + 4GPurchased outright; 50% off the listed £560 price · Wi-Fi + 4G terminal · £12.50 + VAT per month · 1.58% per transaction£280, paid once
Digital Donation Box — Countertop PackagePurchased outright; 50% off the listed £650 price · Hardware package · £12.50 + VAT per device per month · 1.58% per transaction£325, paid once
Digital Donation Box — Wall Mount PackagePurchased outright; 50% off the listed £650 price · Hardware package · £12.50 + VAT per device per month · 1.58% per transaction£325, paid once
Digital Donation Box — Floor Stand PackagePurchased outright; 50% off the listed £750 price · Hardware package · £12.50 + VAT per device per month · 1.58% per transaction£375, paid once

As donadonations.com lists them, read 5 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://donadonations.com/.
  2. Choose a terminal or package, or select the £12.50 per-device monthly service.
  3. Purchase the selected hardware package outright, if needed, and arrange its monthly terminal service.
  4. Connect the terminal to Wi-Fi or 4G for processing collected donations.
  5. Use the online giving page on webpages or phones, and manage activity in the portal.

Verdict

Dona combines physical terminals with online giving and portal-based fundraising administration. Its costs include monthly device service, hardware options, and separate card processing fees, so organisations should account for each charge.

Questions

How much does Dona cost?

Monthly Service is £12.50 per device per month, with card processing charged separately. Hardware options are listed from £245.00 per purchase, with monthly service and a 1.58% transaction fee.

Is there a free plan?

No. Dona is a paid service.

Which platforms does Dona support?

Dona is available on Android, iOS and the web. Its online giving page can be used on webpages and phones.

What payment methods do the terminals accept?

They accept contactless payments up to £100, Chip and PIN up to £9999, and Apple Pay, Google Pay and other digital wallets.

Can donors give through Gift Aid?

Yes. Donors can opt into Gift Aid, and charities can download HMRC-ready declarations from the management portal.

Does Dona support recurring gifts or text-to-give?

No. Dona supports one-time gifts, but recurring gifts and text-to-give are not supported.

Facts from Dona's own pages

Campaigns
Charities can create up to 20 campaigns and track their fundraising through the management portal. · donadonations.com, 5 Oct 2026
Connectivity limit
Terminals can collect donations offline, but regular Wi-Fi or 4G access is required to process the donations collected. · donadonations.com, 5 Oct 2026
Contract
Dona says there is no fixed-term contract and service can be paused or stopped with one calendar month's notice. · donadonations.com, 5 Oct 2026
Founded
2019 · donadonations.com, 28 Sept 2026
Gift Aid
Donors can opt into Gift Aid, and charities can download HMRC-ready declarations from the management portal. · donadonations.com, 5 Oct 2026
Headquarters
London, United Kingdom · donadonations.com, 28 Sept 2026
Online giving
Dona provides an online giving page and QR code alongside its terminals, and the giving page can be used on webpages and phones. · donadonations.com, 5 Oct 2026
Payment methods
The terminals accept contactless payments up to £100, Chip and PIN up to £9999, and Apple Pay, Google Pay, and other digital wallets. · donadonations.com, 5 Oct 2026
Payment processor
Dona's product page identifies Stripe as its card processor and lists its card processing fee as 1.58% per transaction. · donadonations.com, 5 Oct 2026
Portal tools
The management portal supports donation monitoring, device configuration, fundraising reports, Gift Aid management, and AI insights and forecasts. · donadonations.com, 5 Oct 2026
Purpose
Dona provides charitable organisations with contactless donation terminals, an online giving page, and a management dashboard. · donadonations.com, 5 Oct 2026
Security
Dona states that its payments are GDPR and PCI DSS compliant and that the company is ISO 27001 and ISO 9001 certified. · donadonations.com, 5 Oct 2026
Support
Dona offers UK phone and email support Monday to Friday, 9am to 5pm, and says it provides regular webinars. · donadonations.com, 5 Oct 2026
Supported organisations
Dona says it supports charities and other organisations including museums, schools, places of worship, hospices, food banks, councils, and businesses fundraising for charity. · donadonations.com, 5 Oct 2026

Where Dona stands on Freedom251

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