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Doctor.com ReviewHub
What Doctor.com ReviewHub is
Doctor.com ReviewHub is a paid reputation-management service for healthcare organizations. It collects patient feedback through an in-office kiosk designed for patients of all ages, then verifies submissions as coming from actual patients before filters and a moderation team review them. Approved reviews can be published automatically to healthcare review sites including Healthgrades, Vitals, and Wellness. Doctor.com describes this distribution network as reaching more than 70 million patients. Practices can also publish approved reviews on their own websites and social media channels. A single interface lets users read and respond to reviews from across the web. Review forms are available in English, Spanish, Portuguese, and French. Doctor.com presents ReviewHub for private practices and also lists it among solutions for hospitals and health systems. Its broader platform has more than 50 integrations with healthcare directories, search engines, social platforms, and EHR or practice-management systems. ReviewHub pricing is on request; fees, billing intervals, and subscription terms are specified in an Insertion Order.
Who it suits
It suits private practices and healthcare organizations seeking centralized patient-review collection, publishing, and response management. Hospitals and health systems are also listed as intended users.
What it does well
- Collects reviews through an in-office kiosk
- Verifies reviews before publication
- Publishes to Healthgrades, Vitals, and Wellness
- Supports four review-form languages
- Monitors reviews from one interface
What to know first
- Pricing is available only on request
- Security measures do not guarantee prevention of unauthorized access
- Professional users remain responsible for privacy-law compliance
Verdict
ReviewHub combines in-office collection, review verification, distribution, and monitoring for healthcare practices. Its paid, quote-based model and stated compliance responsibilities should be considered before adoption.
Facts from Doctor.com ReviewHub's own pages
- Company history
- Doctor.com says it was founded in 2012 and is headquartered in New York City. · cms.doctor.com, 12 Oct 2026
- Compliance
- Doctor.com describes its reputation tools as fully compliant, but the page does not specify a certification or standard. · doctor.com, 13 Oct 2026
- Distribution
- Reviews are automatically published to sites including Healthgrades, Vitals, and Wellness; Doctor.com describes this network as reaching more than 70 million patients. · cms.doctor.com, 12 Oct 2026
- Founded
- 2012 · cms.doctor.com, 28 Sept 2026
- Headquarters
- New York City, New York, United States · cms.doctor.com, 28 Sept 2026
- Healthcare practices
- Doctor.com presents ReviewHub as a reputation tool for private practices and also lists it among solutions for hospitals and health systems. · cms.doctor.com, 12 Oct 2026
- HIPAA responsibilities
- The terms discuss HIPAA privacy and security obligations and state that professional users are responsible for complying with applicable laws related to patient privacy and security. · cms.doctor.com, 12 Oct 2026
- In-office kiosk
- The product uses a lightweight device with an interface designed for patients of all ages to leave reviews while still at the practice. · cms.doctor.com, 13 Oct 2026
- Integrations
- Doctor.com says its overall platform has more than 50 integrations with healthcare directories, search engines, social media platforms, and EHR/PM systems. · cms.doctor.com, 12 Oct 2026
- Intended customers
- Doctor.com presents ReviewHub as a reputation management solution for private practices. · cms.doctor.com, 13 Oct 2026
- Languages
- Review forms are available in English, Spanish, Portuguese, and French. · cms.doctor.com, 13 Oct 2026
- Monitoring
- Users can read and respond to reviews across the web from a single interface. · cms.doctor.com, 12 Oct 2026
- Privacy and security
- Doctor.com’s terms say it has implemented commercially reasonable security measures but does not guarantee that unauthorized parties can never defeat them. · cms.doctor.com, 12 Oct 2026
- Purpose
- ReviewHub captures verified patient reviews and automatically publishes them on healthcare review sites. · cms.doctor.com, 13 Oct 2026
- Request channels
- multichannel · cms.doctor.com, 21 Sept 2026
- Review collection
- Patients can submit feedback through an in-office kiosk with an interface Doctor.com describes as easy to use for patients of all ages. · cms.doctor.com, 12 Oct 2026
- Review distribution
- Reviews are automatically published on sites including Healthgrades, Vitals, and Wellness; Doctor.com describes the network as reaching more than 70 million patients. · cms.doctor.com, 13 Oct 2026
- Review moderation
- Reviews are verified as coming from actual patients and pass through Doctor.com filters and its moderation team before going live. · cms.doctor.com, 13 Oct 2026
- Review monitoring
- The product lets practices read and respond to reviews across the web from a single interface. · cms.doctor.com, 13 Oct 2026
- Review sources
- Healthgrades,Vitals,Wellness,websites,social media · cms.doctor.com, 21 Sept 2026
- Subscription terms
- The marketing services agreement says fees, billing interval, and subscription term are specified in an Insertion Order; it does not state a ReviewHub price. · doctor.com, 12 Oct 2026
- Support
- A Doctor.com review guide lists support by phone at (800) 605-3582 and email at [email protected]. · cms.doctor.com, 13 Oct 2026
- Verification
- Doctor.com says collected reviews are verified as coming from actual patients and pass through its filters and moderation team before publication. · cms.doctor.com, 12 Oct 2026
- Website and social publishing
- Approved patient reviews can be published directly on a practice’s website and social media channels. · cms.doctor.com, 13 Oct 2026
Where Doctor.com ReviewHub stands on Freedom251
- Review Management Software#161 of 164