Freedom251 › Restaurant Review Management Software
Dine Replies
What Dine Replies is
Dine Replies is a web service for restaurants that uses AI to draft and respond to online reviews. Its assistant, Isabella, generates personalized replies in a restaurant’s voice; for Google reviews, it can publish automatically or leave drafts for review. It analyzes sentiment, gives negative reviews extra care, and emails an alert when a bad review arrives. Restaurants can manage Google profiles from one dashboard, with voice and rules set per location. The service also lists OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor as integrations. For platforms beyond Google, it collects reviews in a dashboard and drafts replies, but cannot autopost there because of platform restrictions. Setup uses Google OAuth, and the maker says it takes about 10 minutes and does not require POS integration. Starter costs $10 a month per location and includes up to 10 AI responses monthly, then 2 USD per extra response. Growth costs $50 a month per location and includes unlimited responses. A 14-day trial is available without a credit card; subscriptions can be cancelled anytime.
Who it suits
Dine Replies is aimed at restaurants, with plans structured for different location counts. It may suit operators who want Google review responses automated and replies drafted for other listed platforms.
What it does well
- AI replies can match a restaurant’s voice
- Negative-review alerts arrive by email
- Google profiles managed from one dashboard
- 14-day trial requires no credit card
- Subscriptions can be cancelled anytime
What to know first
- No free plan
- Autoposting is unavailable beyond Google
- Starter includes 10 responses per month per location
Limits
Starter includes up to 10 AI review responses per month per location, then charges $2 per response, and covers 1 to 2 locations. Growth includes unlimited responses for 3 to 10 locations. For platforms beyond Google, Isabella drafts replies but cannot post them automatically.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Per location · 1 to 2 locations · Up to 10 AI review responses per month · $2 per response after 10 included · Professional AI responses · Google Business Profile integration · Email support | $10 a month |
| Growth | Per location · 3 to 10 locations · Unlimited AI review responses per month · Social review reposting · Google review website widget · Brand voice training · Advanced analytics · Priority support | $50 a month |
| Enterprise | Custom plan · 10 plus locations · Everything in Growth · Dedicated account manager · Custom AI training · White-glove onboarding · Google review QR code cards · SLA and uptime guarantees | On request |
As dinereplies.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://dinereplies.com/.
- Choose a plan suited to the number of locations.
- Start the 14-day trial without providing a credit card.
- Connect Google Business Profiles using Google OAuth.
- Set each location’s voice and rules, then choose automatic posting or drafts for Google replies.
Verdict
Dine Replies combines Google review automation with sentiment analysis and multi-location management. Keep in mind that other listed review platforms receive drafts rather than automatic replies.
Questions
How much does Dine Replies cost?
Starter is $10 a month per location. Growth is $50 a month per location; Enterprise is a custom plan with no listed price.
Is there a free plan or trial?
There is no free plan. The maker offers a 14-day trial without requiring a credit card.
Can it automatically post replies on every platform?
Automatic posting is described for Google reviews. For other listed platforms, Isabella drafts replies in a central dashboard.
Which platforms does it integrate with?
The maker lists Google Business Profile, OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor.
Does it connect to restaurant POS systems?
It connects to Google Business Profile rather than POS systems; the maker says no POS integration is needed.
What support is included?
Starter includes email support, Growth includes priority support, and Enterprise includes a dedicated account manager.
Facts from Dine Replies's own pages
- AI responder
- Its AI assistant, Isabella, generates personalized review responses in the restaurant’s voice and can auto-post or draft replies for review before publication. · dinereplies.com, 3 Oct 2026
- Data processing
- The privacy policy states that GoHighLevel stores and processes account information, billing data, and certain usage data for Dine Replies. · dinereplies.com, 3 Oct 2026
- Integrations
- The maker lists Google Business Profile, OpenTable, Yelp, DoorDash, Uber Eats, Trustpilot, and TripAdvisor among its review platform integrations. · dinereplies.com, 3 Oct 2026
- Intended users
- The service is presented for restaurants, with plans sized for 1 to 2, 3 to 10, and 10 plus locations. · dinereplies.com, 3 Oct 2026
- Multi-location
- The service manages Google profiles from one dashboard with per-location voice and rules. · dinereplies.com, 3 Oct 2026
- Non-Google limit
- For platforms beyond Google, reviews appear in a central dashboard and Isabella drafts responses, but full autopilot responses are not yet available because of platform restrictions. · dinereplies.com, 3 Oct 2026
- POS compatibility
- Dine Replies connects to Google Business Profile rather than POS systems, and the maker says no POS integration is needed. · dinereplies.com, 3 Oct 2026
- Product
- Dine Replies is an AI-powered service for restaurants that responds to online reviews, with automated posting described for Google reviews. · dinereplies.com, 3 Oct 2026
- Security
- The privacy policy says the service uses technical and organizational security measures, but does not guarantee absolute security. · dinereplies.com, 3 Oct 2026
- Sentiment handling
- Isabella analyzes review sentiment, handles negative reviews with extra care, and sends an email alert when a bad review arrives. · dinereplies.com, 3 Oct 2026
- Setup
- The maker says setup takes about 10 minutes and uses Google OAuth to connect Google Business Profiles. · dinereplies.com, 3 Oct 2026
- Support
- Starter includes email support, while Growth includes priority support; Enterprise includes a dedicated account manager. · dinereplies.com, 3 Oct 2026
- Trial and cancellation
- The maker offers a 14-day trial with no credit card required and says subscriptions can be cancelled anytime. · dinereplies.com, 3 Oct 2026