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Delve
What Delve is
Delve is cloud-based qualitative data analysis software for coding research data from interviews, focus groups, and open-ended surveys. Researchers can import Word documents, CSVs, PDFs, and text files; Delve detects speakers and formats transcripts. Nested codes can be grouped into themes for thematic analysis and grounded theory. Delve AI can answer questions about transcripts and codes, help brainstorm codes and refine themes, and apply an existing codebook. Teams can assign transcripts, code separately, compare results, and resolve differences through live syncing and project permissions. The software can generate an inter-coder reliability score, search transcripts for quotes, filter by descriptors, and export codes and transcripts in Word or CSV formats. Delve says submitted data is private by default, not sold, and not used to train AI models. Data is encrypted in transit with TLS and at rest by database subprocessors; accounts support two-factor authentication. Delve says it is committed to GDPR compliance and has data processing agreements and standard contractual clauses with vendors. It runs on the web, has no free plan, and offers a 14-day trial. Standard monthly costs $50 a month per user; eligible students, teachers, and academics can access education pricing with proof of status.
Who it suits
Delve suits researchers analyzing interviews, focus groups, or open-ended survey answers, including teams that need to compare coding. Education pricing is for eligible students, teachers, and academics at accredited institutions who provide proof of status.
What it does well
- Imports Word, CSV, PDF, and text files
- AI can help with codes and themes
- Supports team comparison and reliability scoring
- Exports codes and transcripts in Word or CSV
- Two-factor authentication supported
What to know first
- No free plan
- Each editor needs a paid subscription
- Education pricing requires proof of status
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Education monthly | Per user; recurring monthly until canceled · For eligible students, teachers, and academics · proof of education status required | $18 a month |
| Education annual | Per user; recurring annually until canceled · For eligible students, teachers, and academics · proof of education status required | $200 a year |
| Standard monthly | Per user, billed monthly after the free trial until canceled · Unlimited projects · unlimited transcripts · unlimited codes · view-only team members are free | $50 a month |
As delvetool.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Delve combines transcript coding, team collaboration, and AI assistance for qualitative analysis. Check the paid-seat rule and education eligibility before selecting a plan.
Facts from Delve's own pages
- AI assistance
- Delve AI can help users ask questions about transcripts and codes, brainstorm codes, refine themes, and apply an existing codebook to transcripts. · delvetool.com, 11 Oct 2026
- Coding and themes
- Users can create nested codes, group them into themes, and use them for thematic analysis and grounded theory. · delvetool.com, 11 Oct 2026
- Compliance
- Delve states it is committed to GDPR compliance and has data processing agreements and standard contractual clauses with vendors. · delvetool.com, 11 Oct 2026
- Education audience
- The education discount is for students, teachers, and academics conducting research at an accredited institution, with proof of status required. · help.delvetool.com, 11 Oct 2026
- Headquarters
- New York, NY, United States · delvetool.com, 28 Sept 2026
- Inter-coder reliability
- Delve can generate an inter-coder reliability score for comparing team members’ coding. · delvetool.com, 11 Oct 2026
- Privacy
- Delve states that user-submitted data is private by default, is not sold, and is not used to train AI models. · delvetool.com, 11 Oct 2026
- Purpose
- Delve is cloud-based qualitative data analysis software for coding research data and finding insights from interviews and focus groups. · delvetool.com, 11 Oct 2026
- Search and export
- Users can search for quotes across transcripts, filter data by descriptors, and export codes and transcripts in Word and CSV files. · delvetool.com, 11 Oct 2026
- Security
- Delve states that data is encrypted in transit with TLS and at rest by its database subprocessors, and that accounts support two-factor authentication. · delvetool.com, 11 Oct 2026
- Support and learning
- Delve offers customer support, a help center, learning materials, webinars, videos, and a free online course. · delvetool.com, 11 Oct 2026
- Survey analysis
- Users can code fragments of open-ended survey responses and switch between participant and question views. · delvetool.com, 11 Oct 2026
- Team collaboration
- Teams can assign transcripts, code separately, compare results, and resolve differences using live syncing and project permissions. · delvetool.com, 11 Oct 2026
- Team pricing limit
- Each team member with edit access requires a paid subscription, while view-only members are free. · delvetool.com, 11 Oct 2026
- Transcript import
- Users can import Word documents, CSVs, PDFs, and text files, and Delve detects speakers and formats transcripts. · delvetool.com, 11 Oct 2026
Where Delve stands on Freedom251
- Text Analytics Software#17 of 37
- Qualitative Data Analysis Software#13 of 20