Degpeg

Overview

Degpeg brings livestream commerce, shoppable video and customer communication tools together for retailers, creators and brands selling through their own sites or social channels. Its breadth is appealing, but the free and Basic tiers leave several practical selling and communication features out, so teams should weigh the plan limits against the production setup they need.

Key features

Degpeg supports live selling from a website or app alongside more than 30 social communities, including Facebook, YouTube, LinkedIn, TikTok, Twitter, Twitch, Pinterest and Instagram. That combination can help a seller reach audiences across owned and social channels without choosing only one venue. The service also says it can integrate with any e-commerce platform, though third-party integrations are reserved for Enterprise in the plan details.

Its live communication tools include call routing, screen sharing, adding people to calls, call recording, a chat inbox, triaging and location tracking. This makes Degpeg broader than a broadcast-only tool for businesses that need to manage customer conversations around an event. The trade-off is access: Free and Basic omit screen sharing and conferencing, while Advanced allows conferencing for up to three people.

Shoppable video turns new or existing video content into a shopping experience. Free and Basic support one web page but have no CTAs or video sharing, limiting their usefulness for campaigns designed to drive action. Advanced adds one CTA, sharing and up to two pages; Enterprise raises that to four CTAs and custom page counts.

Recording is available, but retention ranges from two days on Free to seven on Basic and 30 on Advanced; Enterprise offers custom retention. Production teams also need to account for different formats: web streaming requires landscape video, while app streaming uses portrait. Degpeg says its in-house team supports successful livestream production, but Advanced technical support is email-only.

Pricing

Free — free. Includes web access, 1,000 call minutes per month, two-day recording retention and free analytics. It has no screenshots, file sharing, screen sharing, conferencing, third-party integrations or technical support. Shoppable video is limited to one web page with no CTAs or sharing. This is a constrained way to explore the service, not a full live-selling setup.

Basic — $100 a month. Raises the monthly allowance to 5,000 minutes and recording retention to seven days, and adds screenshots and basic analytics. It still excludes file sharing, screen sharing, conferencing, third-party integrations and technical support; shoppable video remains one page without CTAs or sharing. Basic suits web-only use with modest call needs, but offers little campaign functionality beyond Free.

Advanced — $200 a month. Adds Android and iOS apps, 15,000 minutes per month, 30-day retention, file and screen sharing, conferencing for up to three, and advanced analytics. Shoppable video gets one CTA, sharing and up to two web pages. Email-only technical support is the compromise. This is the first tier that supports app streaming and a more actionable video campaign.

Enterprise — custom pricing. Includes web and mobile apps, custom call minutes and recording retention, custom conferencing, advanced analytics, third-party integrations and technical support. Shoppable video includes four CTAs, sharing and custom page counts. It is the fit for organizations needing tailored capacity or integrations; its custom price makes costs less predictable.

A free trial is offered. Check the exact billing terms before subscribing, particularly when comparing monthly plan prices with your expected call usage and recording needs.

Platforms

Degpeg supports web, Android, iOS and API. Free and Basic are web-only; Android and iOS streaming begin with Advanced. The difference matters for teams whose hosts or audiences depend on app-based broadcasts.

Who it's for

Degpeg is aimed at content creators, advertisers, e-commerce and retail businesses, educators, gaming businesses and other brands. It is most compelling for teams that want live selling, shoppable video and customer communication in one service. A web-only seller with minimal needs can start cheaply, but businesses needing mobile broadcasts, campaign CTAs or conferencing will need to move up tiers.

Pros and cons

• Pros: Live selling spans websites, apps and more than 30 social communities, giving sellers several potential distribution channels.
• Pros: Call handling and triage tools sit alongside commerce features, which can suit businesses managing customer conversations around broadcasts.
• Pros: Advanced adds app streaming, 15,000 monthly minutes and shoppable-video CTAs and sharing in a single plan.
• Cons: Free and Basic omit conferencing and screen sharing, and their shoppable video has no CTA or sharing.
• Cons: Advanced conferencing is capped at three people, while recording retention tops out at 30 days before Enterprise customization.
• Cons: Web and app streams require different orientations, which can complicate production across both formats.

Alternatives

For a broader comparison, see Live Shopping Platforms.

Choose Videeo if its Popclips Basic plan fits better: it costs $29.99 a month and includes 15,000 views per month, custom video carousels, and Instagram and TikTok imports. Choose Bambuser if its free tier's 250 monthly views, two users, one domain or market, 10 GB storage and AI chat support match your needs. iimpro offers a free-to-install Starter plan with a 6% commission on order subtotals and no monthly subscription, a different cost model from Degpeg's paid tiers.

LiveMeUp, TalkShopLive, buywith, Haggle and Amazon Marketing Cloud are other options to compare.

Verdict

Degpeg is a strong candidate for retailers and brands that want livestream selling, shoppable video and customer communications under one roof, especially when mobile streaming and social distribution matter. Its main reason to choose it is that combined toolset; its main reason to look elsewhere is the steep gap between a restricted web-only start and the $200-per-month Advanced tier that unlocks app streaming and more useful video campaigns.