DCR Process Mining

What DCR Process Mining is

DCR Process Mining analyzes process logs to show activity patterns and surface possible bottlenecks, inefficiencies, and rule violations. Its AI-driven engine supports DCR Process Intelligence, where teams can review activity across processes and inspect individual process instances. The DCR Indicators dashboard highlights a top 10 list of process inefficiencies alongside successful processes. DCR Indicators prepares log data through the DCR process engine, then summarizes poor-performance indicators and other insights. Data can come from DCR process digitization or configured system connectors. DCR names connectors for KMD Momentum and Schultz Fasit, and a KMD WorkZone connector that exports case data in CSV format. Analysis can also use data without a standard connector when its quality, volume, and compilation are suitable. Organizations can choose a subscription with real-time input to track performance over time, or a one-off analysis to inform improvement initiatives. The process engine is available as a C# DLL and as a stateless REST API for Linux or Windows. DCR was founded in 2018 and is headquartered in Copenhagen, Denmark. The product is delivered through the cloud, with API, Linux, web, and Windows platforms listed.

Who it suits

DCR Indicators is aimed at organizations that already use process or case management systems and want to examine their process data. It suits teams that need ongoing real-time performance tracking or a one-off analysis to identify improvement initiatives.

Limits

The subscription and one-off analysis prices are available on request. The DCR Portal SLA covers material unavailability during business hours lasting three consecutive business days and states that DCR offers no compensation for unavailability.

Getting started

1. Visit the DCR Process Mining website.
2. Choose a DCR Indicators subscription or one-off analysis.
3. Connect process log data from DCR digitization or configure a supported system connector.
4. For data without a standard connector, ensure its quality, volume, and compilation are suitable.
5. Use the web service or integrate the process engine through its C# DLL or REST API.

Verdict

Choose DCR Process Mining if your organization already works with process or case management systems and needs process analysis or ongoing monitoring. Its real-time subscription and one-off analysis cover different improvement workflows. Consider the DCR Portal SLA terms if service availability is a key factor.