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CROMS

What CROMS is
CROMS is a cloud clinical research operations platform for organizations coordinating study recruitment, staff training, contracts, expenses, and clinical forms. Its AI recruitment tools analyze CVs, evaluate videos, and match candidates with studies; authorized professionals make the final hiring decisions. The learning management system supports role- and department-based learning paths, retraining, certifications, and SCORM, video, PDF, and document content. Contract workflows cover creation, approvals, renewals, and budget analysis, with automated billing linked to timesheets. For expenses, AI receipt scanning can populate forms, and teams can manage project expenses, advances, and sponsor payment flows. SmartCRF supports electronic case report form design and collection on web and mobile, anonymous participant numbering, interim analysis, and exports in multiple formats. CROMS also lists a WhatsApp AI bot for tasks, approvals, and updates, and single sign-on through enterprise identity providers. The maker describes encryption, role-based access control, and an immutable audit trail. It says CROMS supports GCP/ICH E6(R3), ALCOA+, 21 CFR Part 11, GDPR, and KVKK. The maker offers two months free, with no credit card required and no automatic billing when the trial ends. Setup is stated to take 1–2 business days, with technical support available 7/24.
Who it suits
CROMS suits clinical research organizations coordinating recruitment, training, contracts, expenses, and clinical forms in one platform. It is presented for teams that include field staff such as SC, CRA, and CTA roles, as well as organizations needing role-based access and support for clinical research and privacy frameworks.
What it does well
- AI tools match candidates to studies from CVs and videos.
- Training supports role-based paths, certifications, and multiple content formats.
- SmartCRF supports web and mobile form collection.
- Automated billing can be tied to timesheets.
- Two-month trial requires no credit card.
- Primary application data is hosted in the EU.
What to know first
- There is no free plan.
- Pricing is available on request.
- Enterprise pricing is tailored to user count and implementation needs.
Limits
There is no free plan. The listed Enterprise plan is for organizations above 100 users and has tailored pricing based on user count, integrations, onboarding and migration scope, and support.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | Above 100 users; pricing is tailored to user count, integration requirements, onboarding and migration scope, and support | On request |
As cro.ms lists them, read 3 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the CROMS website.
- Request pricing for the Enterprise plan, which is presented for organizations above 100 users.
- Start the two-month free trial; no credit card is required.
- Use the stated 1–2 business day setup process.
- Access CROMS on Android, iOS, macOS, web, or Windows.
Verdict
Choose CROMS if your clinical research organization needs recruitment, training, contract and expense workflows, and electronic case report forms in one cloud platform. The trial gives teams two months to evaluate it without a credit card or automatic billing at the end. Organizations should account for tailored Enterprise pricing and the absence of a free plan.
Questions
Does CROMS have a free plan?
No. The maker offers a two-month free trial instead.
What does the trial require?
The two-month trial does not require a credit card, and automatic billing does not begin when it ends.
How much does CROMS cost?
Pricing is on request. Enterprise pricing is tailored to user count, integration requirements, onboarding and migration scope, and support.
Which platforms does CROMS support?
CROMS is available on Android, iOS, macOS, web, and Windows.
Who is CROMS for?
It is presented for clinical research organizations, including field teams such as SC, CRA, and CTA staff.
Where is CROMS hosted?
The Trust Center says CROMS is hosted in UpCloud's Frankfurt region and that primary application data is hosted in the EU.
Facts from CROMS's own pages
- Clinical forms
- SmartCRF supports electronic case report form design and collection on web and mobile, anonymous participant numbering, interim analysis, and multi-format exports. · cro.ms, 3 Oct 2026
- Compliance
- CROMS says it supports GCP/ICH E6(R3), ALCOA+, 21 CFR Part 11, GDPR, and KVKK; validation documentation is available to qualified prospects under NDA. · cro.ms, 3 Oct 2026
- Contracts and billing
- Contract management covers creation, approvals, renewals, budget analysis, and automated billing tied to timesheets. · cro.ms, 3 Oct 2026
- Expenses
- AI receipt scanning can fill expense forms, and the platform supports project-based expenses, advances, and sponsor payment flows. · cro.ms, 3 Oct 2026
- Hosting
- The Trust Center says CROMS is hosted in UpCloud's Frankfurt region and that primary application data is hosted in the EU. · cro.ms, 3 Oct 2026
- Integrations
- CROMS lists WhatsApp with an AI bot for tasks, approvals, and updates, and supports single sign-on with enterprise identity providers. · cro.ms, 3 Oct 2026
- Intended users
- CROMS is presented for clinical research organizations, including field teams such as SC, CRA, and CTA staff. · cro.ms, 3 Oct 2026
- Platforms
- The product page lists web access, native iPhone and iPad apps, Android support, and Windows and macOS desktop applications. · cro.ms, 3 Oct 2026
- Purpose
- CROMS is a clinical research operations platform connecting workflows from AI-assisted recruitment through automated billing and invoicing. · cro.ms, 3 Oct 2026
- Recruitment
- AI tools analyze CVs, evaluate videos, and match candidates to studies; final hiring decisions remain with authorized professionals. · cro.ms, 3 Oct 2026
- Security
- The maker states that CROMS uses encryption in transit and at rest, role-based access control, an immutable audit trail, and end-to-end encryption for supported sensitive data flows. · cro.ms, 3 Oct 2026
- Support and setup
- The maker states setup takes 1–2 business days and technical support is available 7/24. · cro.ms, 3 Oct 2026
- Training
- Its LMS supports role- and department-based learning paths, retraining, certifications, and SCORM, video, PDF, and document content. · cro.ms, 3 Oct 2026
- Trial
- The maker offers two months free without a credit card and says automatic billing does not begin when the trial ends. · cro.ms, 3 Oct 2026
