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Cratejoy

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What Cratejoy is

Cratejoy combines subscription box software, a marketplace, and tools for operating a subscription business focused on recurring products. Its dashboard covers subscription logistics, fulfillment, customer insights, and payments. Merchants can build a storefront with subscription commerce templates and HTML and CSS controls, then list it on the marketplace; Cratejoy says listings can reach millions of customers monthly and may be included in its PR and marketing. Subscriber accounts let customers manage subscriptions, update billing and shipping details, skip renewals, and change product options. Merchants can offer physical goods, prepaid plans, custom billing intervals, and pause or skip options. The dashboard tracks subscription KPIs, exports data to CSV, and provides an API for sending information to other systems. Named integrations include ShipStation, Pirate Ship, Mailchimp, SumoMe, CartStack, Commerce Sync, Picreel, and Localizejs. Cratejoy states that stores use a Level-1 PCI compliant vault for card data and SSL at checkout and while users are logged in. It also states 99.9% uptime. Plans include a 14-day trial; listed pricing starts at $24.99 a month, with transaction and marketplace referral fees applying on some plans.

Who it suits

Cratejoy suits businesses selling recurring physical products that need a storefront, subscriber account tools, fulfillment support, and marketplace listings. It is built around subscription business models.

What it does well

  • Includes a native storefront and marketplace listing.
  • Subscribers can skip renewals and update account details.
  • Dashboard tracks subscription KPIs and exports CSV.
  • API and named fulfillment integrations are available.
  • All listed plans include a 14-day trial.

What to know first

  • Built for recurring subscription businesses.
  • Transaction fees apply to listed plans.
  • Marketplace referral fees apply on some plans.

Limits

The $24.99 a month plan carries a 1.25% plus 0.10 USD transaction fee, with processor fees also applying. Essentials and Advanced add marketplace referral fees; Advanced is $159 a month billed yearly.

Plans

PlanBilled and limitsPrice
Advancedpaid yearly · Essentials features · TaxJar integration · Advanced Dunning · Referral App · Priority Support · 1.25% + $0.10 transaction fees · Marketplace referral fees apply$159 a month
Cratejoy (pricing page)Build a custom website · List on the Marketplace · Integrations · API · +1.25% + $.10 transaction fees; processor fees also apply$24.99 a month
Essentialspaid yearly · Custom website · Marketplace listing · API · 1.25% + $0.10 transaction fees · Marketplace referral fees apply$59 a month

As cratejoy.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Cratejoy website
  2. Choose a listed plan with its 14-day trial
  3. Build a storefront using subscription templates
  4. Customize the storefront with HTML and CSS
  5. Connect fulfillment or other listed integrations
  6. Configure products, billing intervals, and subscriber options

Verdict

Cratejoy brings storefront, subscriber management, marketplace, and operational tools together for subscription sellers. Factor transaction and referral fees into the plan choice, alongside the listed monthly price.

Questions

Does Cratejoy have a free plan?

No. Cratejoy is sold on paid plans and offers a 14-day trial.

What platforms does Cratejoy support?

Cratejoy is available through the web and an API.

What does the cheapest listed plan cost?

The Cratejoy pricing-page plan is $24.99 a month, plus a 1.25% and 0.10 USD transaction fee and processor fees.

Can subscribers pause or skip subscriptions?

Yes. Subscribers can skip a renewal, and the product supports subscription pauses or skips.

Which fulfillment integrations are named?

Cratejoy names ShipStation and Pirate Ship as third-party fulfillment integrations.

Facts from Cratejoy's own pages

Analytics and API
The dashboard tracks subscription KPIs and provides CSV exports and an API for sending Cratejoy data to other systems. · sell.cratejoy.com, 9 Oct 2026
Dashboard
The platform includes a dashboard for managing subscription logistics, fulfillment, customer insights, and payments. · sell.cratejoy.com, 9 Oct 2026
Headquarters
Austin, Texas, United States · cratejoy.com, 28 Sept 2026
Marketplace
Cratejoy says its marketplace listing can reach millions of customers monthly and may be included in its PR and marketing. · sell.cratejoy.com, 9 Oct 2026
Notable limits
Cratejoy's about page describes the platform as built for subscription businesses and emphasizes recurring subscription models. · sell.cratejoy.com, 9 Oct 2026
Other integrations
The apps page lists SumoMe, CartStack, Commerce Sync, Picreel, Localizejs, Mailchimp, and ShipStation, among others. · sell.cratejoy.com, 9 Oct 2026
Purpose
Cratejoy provides subscription box software, a marketplace, and support for starting, growing, and scaling a subscription box business. · sell.cratejoy.com, 9 Oct 2026
Security
Cratejoy states that its stores use a Level-1 PCI compliant vault for credit card information and SSL at checkout and when users are logged in. · sell.cratejoy.com, 9 Oct 2026
Shipping integrations
Cratejoy names ShipStation and Pirate Ship as third-party fulfillment integrations. · sell.cratejoy.com, 9 Oct 2026
Storefront
Merchants can build and customize a storefront with subscription commerce templates and HTML and CSS controls. · sell.cratejoy.com, 9 Oct 2026
Subscription tools
Subscribers can manage subscriptions, update billing and shipping information, skip a renewal, and change product options from their account. · sell.cratejoy.com, 9 Oct 2026
Support
Cratejoy says its support team is available by live chat and email; the Advanced plan includes priority support. · sell.cratejoy.com, 9 Oct 2026
Uptime
Cratejoy states that the platform has 99.9% uptime and is monitored continuously by its infrastructure engineers. · sell.cratejoy.com, 9 Oct 2026

Where Cratejoy stands on Freedom251

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