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CrashPlan Endpoint Backup

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What CrashPlan Endpoint Backup is

CrashPlan Endpoint Backup automates backup and recovery for business data stored on employee devices. Administrators set incremental backup intervals and policies for file selection, versioning, retention, quotas, and optional CPU or network throttling. Employees can restore selected files themselves, or administrators can manage restores; file stubbing can make selected files accessible before a full restore finishes. Storage options include managed Azure or CrashPlan data centers, plus customer-managed Azure, AWS, Wasabi, Backblaze, and S3-compatible destinations. Administration includes Microsoft Entra ID integration for SSO and provisioning, role-based access, delegated administration, reports, and alerts. Security specifications list AES-256 encryption at rest, TLS 1.2 or later in transit, customer-controlled keys, and immutable backup copies. Governance features include audit trails, policy-based retention, defensible deletion, and legal hold. The endpoint offering is intended for enterprise and institutional IT teams managing distributed or mixed-operating-system environments. It is purchased through the sales team; the listed endpoint plan is a customized quote, licensed per user, with 50 GB pooled managed storage per user.

Who it suits

It suits enterprise and institutional IT organizations managing distributed employee devices or mixed operating systems. Administrators needing policy controls, recovery options, and retention or legal-hold features may find the listed capabilities relevant.

What it does well

  • Incremental backups run on administrator-configured intervals.
  • Employees or administrators can perform file restores.
  • Supports managed and customer-managed storage destinations.
  • Lists audit trails, legal hold, and defensible deletion.
  • Security specifications include encryption and immutable copies.

What to know first

  • Pricing is a customized quote.
  • The endpoint offering is purchased through the sales team.
  • 50 GB pooled managed storage is included per licensed user.

Limits

The listed plan includes 50 GB of pooled managed storage per licensed user and one device per license. The listed retention period is 90 days; additional storage and customer-managed storage options are available.

Plans

PlanBilled and limitsPrice
Enterprise Editionbilled annually · Unlimited storage · minimum 5 users · up to 2 devices per user · legal hold · RBAC · customer-held encryption keys · SAML 2.0 · SCIM/provisioning · API · 14-day trial$10 a month
Essential Editionmonthly · 200GB per user · 1 user · 1 device · Windows, Mac, Linux · 30-day deleted-file retention · 14-day trial$2.99 a month
Professional Editionmonthly; $7.33 per user/month billed annually · Unlimited storage · multiple users · 1 device per user · Windows, Mac, Linux · 90-day deleted-file retention · SAML 2.0 · 14-day trial$8 a month
CrashPlan Platform endpoint backupCustomized quote; licensed per user · 50 GB pooled managed storage per licensed user · additional storage and customer-managed storage options availableOn request

As crashplan.com lists them, read 21 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the CrashPlan endpoint product website.
  2. Contact the sales team to purchase the enterprise offering.
  3. Choose per-user licensing and discuss managed or customer-managed storage.
  4. Set backup intervals, file selection, retention, and other policies.
  5. Use the supported endpoint operating systems: Linux, macOS, or Windows.

Verdict

CrashPlan Endpoint Backup combines device backup, restore controls, storage choices, and governance features for organizational IT teams. Buyers should account for its sales-led purchase and per-user storage allocation.

Questions

Does CrashPlan Endpoint Backup have a free plan?

No. The pricing model is paid.

Is there a free trial?

The pricing note lists a 14-day trial, while the free-trial field says no. The endpoint offering is purchased through the sales team; the separate small-business offering is described as having a self-service free trial.

Which operating systems does it support?

The listed platforms are Linux, macOS, and Windows, with mixed endpoint operating systems supported.

Where can backups be stored?

Managed storage options include Azure and CrashPlan data centers. Customer-managed destinations include Azure, AWS, Wasabi, Backblaze, and S3-compatible storage.

What does the listed plan include?

CrashPlan Platform endpoint backup is licensed per user and includes 50 GB of pooled managed storage per licensed user. The listed plan allows one device per license and 90 days of retention.

What security and governance features are listed?

Specifications include AES-256 encryption at rest, TLS 1.2 or later in transit, customer-controlled encryption keys, immutable backup copies, audit trails, policy-based retention, defensible deletion, and legal hold.

Facts from CrashPlan Endpoint Backup's own pages

Administration
The console provides policy controls, device monitoring, reports, alerts, delegated administration and role-based access control. · crashplan.com, 21 Oct 2026
API
The REST API uses HTTP requests with token authentication and exposes resources such as users, organizations and computers. · support.crashplan.com, 21 Oct 2026
API access limits
API use requires a plan that includes API access, local authentication and a role with the required permissions; third-party SSO credentials do not work for API calls. · support.crashplan.com, 21 Oct 2026
Automatic backups
The service performs automatic incremental backups at administrator-defined intervals. · crashplan.com, 21 Oct 2026
Backup
It performs automatic incremental backups on administrator-configured intervals. · crashplan.com, 3 Oct 2026
CLI
CrashPlan publishes crashplancli documentation describing command-line profiles, API-client creation and scripting helpers. · crashplanclidocs.crashplan.com, 21 Oct 2026
Cloud-to-cloud restore
For supported workflows, CrashPlan says cloud-to-cloud restore can be two to five times faster than downloading the full dataset over an employee connection. · crashplan.com, 21 Oct 2026
Company headquarters
CrashPlan lists its main address in Minneapolis, Minnesota, United States. · crashplan.com, 21 Oct 2026
Company legal name
The company is identified as CrashPlan Group LLC. · crashplan.com, 21 Oct 2026
Company size
LinkedIn lists CrashPlan as a privately held company with 51–200 employees and Minneapolis headquarters. · linkedin.com, 21 Oct 2026
Compliance
CrashPlan states that it is ISO 27001 certified and performs annual SOC 2 Type II attestations. · support.crashplan.com, 21 Oct 2026
Encryption
CrashPlan states that data uses AES-256 encryption at rest and TLS 1.2 or later in transit, with customer-controlled key options. · crashplan.com, 21 Oct 2026
File stubbing
File stubbing can make selected files accessible before a full restore finishes. · crashplan.com, 21 Oct 2026
Governance
The product supports audit trails, policy-based retention, defensible deletion, and legal hold. · crashplan.com, 3 Oct 2026
Headquarters
United States · crashplan.com, 28 Sept 2026
Identity integrations
Supported identity options include SAML SSO and SCIM provisioning, with documented integrations for Okta, Google, Ping, Entra ID, OneLogin and Microsoft AD FS. · support.crashplan.com, 21 Oct 2026
Immutable backup
The endpoint offering includes immutable backup copies intended to protect recoverable data from tampering and ransomware. · crashplan.com, 21 Oct 2026
Installers
CrashPlan supplies macOS, Windows and Linux installers through the administration console and direct links. · support.crashplan.com, 21 Oct 2026
Intended users
The endpoint product is designed for enterprise and institutional IT organizations managing distributed or mixed-operating-system environments. · crashplan.com, 3 Oct 2026
Licence
CrashPlan software is licensed rather than sold; separately licensed open-source components may be included. · support.crashplan.com, 21 Oct 2026
Limit: initial backup speed
G2 reviewers report that initial backups can take a long time for devices containing large amounts of data. · g2.com, 21 Oct 2026
Limit: pricing and billing
Capterra and GetApp reviews mention price increases, discontinued lower-cost plans and billing frustrations. · getapp.com, 21 Oct 2026
Limit: reporting
G2 reviewers request more detailed reporting and additional dashboard filtering for troubleshooting. · g2.com, 21 Oct 2026
Limit: restore workflow
A G2 reviewer says capacity-saving restore is limited to individual files and lacks a clear multi-file restore option. · g2.com, 21 Oct 2026

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