Cox Cloud Desktop Services

What Cox Cloud Desktop Services is

Cox Cloud Desktop Services provides cloud-based desktops and applications over the internet for employees who need access from different places and internet-connected devices. Cox tailors the service around the applications a business relies on and its operational needs. The Standard option uses a hybrid deployment, allows customers to bring their own apps, and includes 50GB storage, dedicated bandwidth, a Tier 3 data center, and all-flash storage. It also includes application and Active Directory integration; Cox says it can connect with the majority of business applications. Security features listed for Standard include encrypted transfer and storage, plus advanced security and compliance. High availability and automated failover are included, with an RTO under four hours. The Management option adds 24/7/365 virtual desktop support, troubleshooting, patching, and end-user management, along with a dedicated US-based solutions engineer and project manager. Subscriptions are monthly or yearly, with pricing provided by a Cox Business representative. There is no free plan.

Who it suits

It suits businesses that need employees to reach desktops and applications remotely from internet-connected devices. Standard covers hybrid deployment, while Management adds ongoing support and dedicated project personnel.

Limits

Standard includes 50GB of storage and automated failover with a recovery time objective below four hours. The Management option adds support services and a financially backed service-level agreement, while subscription pricing is provided by Cox Business.

Getting started

1. Open the Cox Business cloud services website
2. Contact a Cox Business representative for pricing
3. Choose a monthly or yearly subscription
4. Select the Standard, Management, or combined needs that fit your deployment
5. Work with Cox to configure applications, Active Directory, and hybrid deployment

Verdict

Cox Cloud Desktop Services combines hosted desktop access with hybrid deployment and managed support options. Businesses must contact Cox Business for pricing, and subscriptions are monthly or yearly.