Cornerstone Billing Solutions

What Cornerstone Billing Solutions is

Cornerstone Billing Solutions is cloud-based management software for security dealers, alarm installers, and monitoring companies. It brings customer records, billing, reporting, quotes, service tickets, inventory, scheduling, and job management into one system. Its recurring billing tools handle paper and email invoices, card autopay, ACH, payment posting, and monthly billing audits. Technicians can use a phone or tablet to manage schedules and work orders, update inventory, create subscriber accounts, capture signatures, and take payments.

Proposal tools provide branded templates, pipeline management, and deposit processing; accepted proposals can be converted into work orders. Central station integrations let dealers pull, push, or update subscriber information, with availability to confirm through the relevant provider. Cornerstone also describes a QuickBooks Online integration that can send deposits and detailed income journal entries. Billing Plus is a managed collections service with a multi-channel 90-day process for past-due accounts. Plans include Service Pro, Enterprise, Billing Pro, and Lifecycle Pro, with differences in user counts and features; Enterprise allows configurable users and customized service features. Pricing starts at $197/mo, and there is no free plan. The company says its mobile application supports Android 14 and later.

Who it suits

Cornerstone suits security dealers, alarm installers, and monitoring companies that want billing, customer records, service management, and field work in one system. Its plans also address companies looking for proposals, collections, or customized onboarding and integration work.

Limits

The listed mobile application requirement is Android 14 or later. Service Pro and Lifecycle Pro specify desktop and mobile app user counts; Billing Pro has a 200-account minimum. The package FAQ describes a six-week launch period.

Getting started

1. Visit the Cornerstone Billing Solutions website.
2. Choose a package based on its user counts and service features.
3. Contact the company about package details and the listed starting price of $197/mo.
4. Plan for the six-week launch period and prepare bulk data in CSV format if applicable.
5. Confirm central station integration availability with your provider.
6. For mobile use, ensure the device runs Android 14 or later.

Verdict

Choose Cornerstone if your alarm or security business needs a shared system for recurring billing, service operations, and technician work. Look elsewhere if you need a free plan, or confirm that your mobile devices meet the stated Android requirement before relying on the field app.