Conversell Bot Builder
What Conversell Bot Builder is
Conversell Bot Builder is a no-code conversational AI platform for e-commerce businesses. Merchants can design conversations in a visual flow builder, connect product catalogs, FAQs, policies, and documents, then publish bots across channels. The bot can answer support questions, recommend products, check stock, and guide checkout. Human handoff lets a merchant’s team take over when needed, while analytics cover conversations, replies, and engagement. Listed channels are WhatsApp, Facebook Messenger, Instagram, and a website widget; Alexa is included on Pro and Custom plans. Conversell offers web and API access with a freemium model. The Free plan costs nothing, billed monthly, and includes 1,000 AI replies, one workspace, and one manager user. Starter costs $19 a month, and Pro costs $99 a month. Conversell is headquartered in Paris, France.
Who it suits
It suits e-commerce merchants that want visual chatbot creation, multichannel customer support, and sales conversations. It can also fit teams needing knowledge-base answers and human handoff.
What it does well
- Visual conversation flow builder
- Uses catalogs and documents for answers
- Supports WhatsApp, Messenger, Instagram, website
- Product recommendations and guided checkout
- Human handoff and conversation analytics
What to know first
- Free plan limited to 1,000 AI replies monthly
- Free plan has one workspace and manager
- Vocalbot is labeled coming soon
- Alexa requires Pro or Custom
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | 5,000 AI Replies / month · 5 bots · 4M-character Knowledge Base · Website, Messenger, Instagram, WhatsApp · 2 seats | $29 a month |
| Pro | 15,000 AI Replies / month · 200 voice minutes · Unlimited Knowledge Base (fair use) · 15 bots · 5 seats · Alexa | $79 a month |
| Free | 1,000 AI Replies / month · 1 bot · 400,000-character Knowledge Base · Website chat widget · 1 seat | On request |
| Custom | Unlimited AI Replies · 1,000+ voice minutes / month · Unlimited bots and seats · All channels + premium voice · White-label & SLA | On request |
As conversell.ai lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Conversell Bot Builder combines visual bot design, commerce knowledge, support handoff, and sales tools. Its plan limits and channel-specific availability should guide the choice of tier.
Facts from Conversell Bot Builder's own pages
- AI data use
- The privacy policy says conversation content is not used to train foundation models for unrelated purposes. · conversell.ai, 11 Oct 2026
- Analytics
- The product page says analytics show conversations, replies, and engagement. · conversell.ai, 11 Oct 2026
- Bot builder
- The bot builder lets users set up conversations visually and publish when ready, without an engineering sprint. · conversell.ai, 11 Oct 2026
- Channels
- The current channels page lists WhatsApp, Facebook Messenger, Instagram, and a website widget; Alexa is included on Pro and Custom plans. · conversell.ai, 11 Oct 2026
- Customer support
- Bots can answer support questions and FAQs around the clock, with handoff to the merchant's team when needed. · conversell.ai, 11 Oct 2026
- Deployment channels
- multichannel · conversell.ai, 22 Sept 2026
- Free plan
- Yes · conversell.ai, 22 Sept 2026
- Headquarters
- Paris, France · conversell.ai, 28 Sept 2026
- Human handoff
- Yes · conversell.ai, 22 Sept 2026
- Knowledge base
- Merchants can connect their catalog, FAQs, policies, and documents so the bot can use that information to answer customers. · conversell.ai, 11 Oct 2026
- Privacy and deletion
- The company says verified deletion requests are handled within 30 days and describes a data deletion process for Messenger, Instagram, and WhatsApp data. · conversell.ai, 11 Oct 2026
- Product
- Conversell describes itself as a no-code conversational AI platform for e-commerce businesses to build, deploy, and manage chatbots. · conversell.ai, 11 Oct 2026
- Sales features
- The site describes product recommendations, stock checks, and guided checkout in a single conversation. · conversell.ai, 11 Oct 2026
- Security
- Conversell's privacy policy says it encrypts personal data in transit with TLS and at rest, and uses role-based access controls and least privilege. · conversell.ai, 11 Oct 2026
- Paid from
- 19 · conversell.ai, 22 Sept 2026
- Support contact
- The site lists [email protected] as its support contact. · conversell.ai, 11 Oct 2026
- Visual flow builder
- Yes · conversell.ai, 22 Sept 2026
- Voice
- The pricing page describes Vocalbot production access on Pro and Custom, while its channels page labels Vocalbot as coming soon. · conversell.ai, 11 Oct 2026
Where Conversell Bot Builder stands on Freedom251
- Chatbot Builders#90 of 257