Freedom251 › Social Media Archiving Software
CivicPlus Social Media Archiving
What CivicPlus Social Media Archiving is
CivicPlus Social Media Archiving is a web service for government agencies, educational institutions, and law enforcement that captures and preserves social media activity. Its cloud-based platform continuously captures records and organizes them in near real time for records requests. Listed networks include Facebook, Instagram, TikTok, X, YouTube, LinkedIn, Nextdoor, Flickr, Pinterest, and Vimeo. Features include automated archiving, record preservation, risk management and analytics, advanced search, and an Open Archive portal for public access. The free trial provides 30 days of active archiving plus six months of retroactive archiving for up to 30 social media pages. Web Snapshots supports unlimited URLs and is included for Standard Plan and above clients. Connections are available with Municipal Websites search, NextRequest, Agenda and Meeting Management, and Municode Codification. CivicPlus lists 99.9% uptime, continuous capture, and 24/7/365 emergency support. Pricing is by request, with no free plan.
Who it suits
It suits public-sector, education, and law-enforcement organizations that need ongoing social-media records preservation and search. Teams needing public access or connections to other CivicPlus systems may also find its listed portals and integrations relevant.
What it does well
- Continuous capture of social media records
- Supports ten listed social networks
- Advanced search and Open Archive portal
- 30-day trial with retroactive archiving
- Unlimited URL Web Snapshots on qualifying plans
What to know first
- No free plan
- Subscription price is not published
- Web Snapshots require Standard Plan or above
- Trial covers up to 30 social media pages
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Social Media Archiving | Pricing by request | On request |
As civicplus.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
CivicPlus Social Media Archiving combines continuous, cloud-based capture with search, preservation, and public-access features. Its trial and broad network list may help organizations evaluate it, while pricing requires a request and some Web Snapshots availability depends on plan.
Facts from CivicPlus Social Media Archiving's own pages
- Capture
- The product captures and organizes social media records in near real time to help fulfill records requests. · civicplus.com, 9 Oct 2026
- Company history
- CivicPlus says it was officially founded in 1998; its predecessor Networks Plus began providing technical services in 1994. · civicplus.com, 9 Oct 2026
- Features
- Listed features include automated archiving, record preservation, risk management and analytics, and an Open Archive public access portal. · civicplus.com, 9 Oct 2026
- Founded
- 1998 · civicplus.com, 28 Sept 2026
- Headquarters
- Manhattan, Kansas, United States · civicplus.com, 28 Sept 2026
- Hosting
- The service is managed on a 100% cloud-based platform. · civicplus.com, 9 Oct 2026
- Integrations
- Social Media Archiving can connect archived records with Municipal Websites search results and with NextRequest, Agenda and Meeting Management, and Municode Codification. · civicplus.com, 9 Oct 2026
- Networks
- The page lists Facebook, Instagram, TikTok, X, YouTube, LinkedIn, Nextdoor, Flickr, Pinterest, and Vimeo as supported networks. · civicplus.com, 9 Oct 2026
- Nextdoor integration
- CivicPlus says its Nextdoor integration captures and preserves Nextdoor content in a searchable archive with metadata, timestamps, and digital signatures. · civicplus.com, 9 Oct 2026
- Pricing
- The product page provides a Request pricing link but does not state a subscription price. · civicplus.com, 9 Oct 2026
- Purpose
- Captures and preserves social media content and activity for government agencies, educational institutions, and law enforcement. · civicplus.com, 9 Oct 2026
- Security
- CivicPlus says it maintains 99.9% uptime and offers 24/7/365 emergency support for its solutions. · civicplus.com, 9 Oct 2026
- Support
- Current customers can access on-demand training, tutorials, education, and product updates through the CivicPlus Help Center. · civicplus.com, 9 Oct 2026
- Trial
- The free trial includes 30 days of active archiving and six months of retroactive archiving for up to 30 social media pages. · civicplus.com, 9 Oct 2026
- Website archiving
- Web Snapshots supports unlimited URLs and is included at no additional fee for Social Media Archiving clients on the Standard Plan and above. · civicplus.com, 9 Oct 2026
- X records
- The X archiving page lists tweets, retweets, replies, likes, mentions, direct messages, profile information, blocked lists, and metadata among captured records. · civicplus.com, 9 Oct 2026
Where CivicPlus Social Media Archiving stands on Freedom251
- Social Media Archiving Software#8 of 38