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CivicPlus Mass Notification
What CivicPlus Mass Notification is
CivicPlus Mass Notification is a paid communications platform for local governments to send emergency alerts, resident notices, and messages for staff. It distributes messages through SMS, email, voice calls, mobile apps, websites, and social media, and supports two-way messaging. For emergencies, integration with FEMA’s IPAWS can reach people who are not registered in the system. GIS and ESRI mapping technology lets municipalities target alerts to specific geographic areas, while automatic translation supports more than 70 languages. CivicPlus says the service can deliver 60,000 text notifications per minute.
Routine announcements can cover road closures, utility updates, community events, public meeting reminders, and service disruptions. Staff can use secure messaging, templates, group and user management, mobile access, and real-time reporting. The platform connects with CivicPlus municipal websites and the Resident Portal, and supports IPAWS and ESRI mapping. It is available on Android, iOS, the web, and through an API. CivicPlus, founded in 1998 and headquartered in Manhattan, Kansas, says its solutions maintain 99.9% uptime and provides 24/7/365 emergency support.
Who it suits
CivicPlus Mass Notification suits municipalities that need to communicate with residents and coordinate staff through multiple channels. Its listed intended users include public information officers, city administrators, IT directors, and emergency managers.
What it does well
- Sends alerts by SMS, email, voice, app, website, and social media.
- IPAWS integration can reach people who are not registered.
- GIS and ESRI mapping target messages to specific areas.
- Automatic translation supports more than 70 languages.
- Staff tools include secure messaging and real-time reporting.
What to know first
- Pricing requires a custom estimate by request.
- The platform is designed for local governments.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| CivicPlus Mass Notification | Custom pricing estimate available by request | On request |
As civicplus.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the CivicPlus Mass Notification website.
- Request a custom pricing estimate from CivicPlus.
- Access the platform through Android, iOS, the web, or its API.
Verdict
Municipal teams needing multi-channel resident alerts, geographic targeting, and staff coordination should consider CivicPlus Mass Notification. It may be less suitable for organizations outside local government, and prospective customers need to request a custom price estimate.
Questions
How much does CivicPlus Mass Notification cost?
CivicPlus provides custom pricing estimates by request.
Which platforms can I use?
It is available on Android, iOS, the web, and through an API.
Can it send alerts to people who have not registered?
For emergencies, its FEMA IPAWS integration can reach people who are not registered in the system.
What message channels does it support?
Messages can go through SMS, email, voice, mobile apps, websites, and social media. Two-way messaging is also supported.
Can it target or translate notifications?
GIS and ESRI mapping technology can target geographic areas. Automatic translation supports more than 70 languages.
Who makes CivicPlus Mass Notification?
CivicPlus was founded in 1998 and is headquartered in Manhattan, Kansas.
Facts from CivicPlus Mass Notification's own pages
- Availability and support
- CivicPlus states its solutions maintain 99.9% uptime and that it offers 24/7/365 emergency support. · civicplus.com, 9 Oct 2026
- Channels
- Messages can be sent through SMS, email, voice, mobile apps, websites, and social media. · civicplus.com, 9 Oct 2026
- Delivery capacity
- CivicPlus states the system delivers 60,000 text notifications per minute. · civicplus.com, 9 Oct 2026
- Emergency alerts
- It integrates with FEMA’s IPAWS to reach people who are not registered in the system. · civicplus.com, 9 Oct 2026
- Founded
- 1998 · civicplus.com, 28 Sept 2026
- Geotargeting
- GIS and ESRI mapping technology can target notifications to specific geographic areas. · civicplus.com, 9 Oct 2026
- Headquarters
- Manhattan, Kansas, United States · civicplus.com, 28 Sept 2026
- Integrations
- The product can connect with CivicPlus municipal websites and the Resident Portal, and supports IPAWS and ESRI mapping technology. · civicplus.com, 9 Oct 2026
- Intended users
- The product is designed for local governments and highlights use by public information officers, city administrators, IT directors, and emergency managers. · civicplus.com, 9 Oct 2026
- Internal coordination
- Staff features include secure messaging, group and user management, templates, mobile access, and real-time reporting. · civicplus.com, 9 Oct 2026
- Pricing availability
- CivicPlus asks prospective customers to request a custom pricing estimate; the page does not list a price. · civicplus.com, 9 Oct 2026
- Purpose
- The platform helps municipalities send emergency alerts, routine resident updates, and internal communications. · civicplus.com, 9 Oct 2026
- Routine notices
- Routine uses include road closures, utility updates, community events, public meeting reminders, and service disruptions. · civicplus.com, 9 Oct 2026
- Security
- CivicPlus says it conducts third-party vulnerability scans and assessments and uses secure coding practices to protect software and websites. · civicplus.com, 9 Oct 2026
- Translation
- The product supports automatic translation in more than 70 languages. · civicplus.com, 9 Oct 2026
Where CivicPlus Mass Notification stands on Freedom251
- Mass Notification Software#15 of 34