Pricing
Chatwoot pricing
As chatwoot.com lists them, read 28 Sept 2026. The maker's own page has the final word.
| Plan | Billed and limits | Price |
|---|---|---|
| Hacker | billed monthly · 2 agents · 500 conversations/month · 30 days data retention | Free |
| Startups | $19 /agent/month; billed annually · Unlimited conversations · All channels · 300 Captain AI credits · 1-year data retention | $19 a month |
| Business | $39 /agent/month; billed annually · Unlimited conversations · All channels · Voice included · 500 Captain AI credits · 2-year data retention | $39 a month |
| Enterprise | $99 /agent/month; billed annually · Unlimited conversations · All channels · Voice included · SSO/SAML · Audit logs · 800 Captain AI credits · 3-year data retention | $99 a month |
| Captain AI additional credits | 1,000 credits | $20 a month |
| Hacker | $0 /agent/month · Up to 2 agents · 500 conversations/month · Live chat · 30-day data retention | Free |
| Community Edition | Free forever · Host on your infrastructure · Community support · No Captain AI · No voice calls · No SSO/SAML | Free |
| Premium Support | $19 /agent/month; billed annually · Host on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · Priority support | $19 a month |
| Enterprise Edition | $99 /agent/month; billed annually · Host on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · SSO/SAML · SLA policies · Priority support | $99 a month |
From chatwoot.com, chatwoot.com.