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Cashbacs

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What Cashbacs is

Cashbacs is a web-based Bacs bureau for businesses sending payments and collecting money through Bacs. Its services cover Direct Credit for payroll and supplier invoices, plus Direct Debit for subscriptions and membership fees. Clients submit files, review submissions, and manage transactions in a cloud portal without buying, installing, or maintaining Bacs software. The portal accepts files from all major finance software, lets users amend individual lines, and allows an additional authoriser. Cashbacs states that payroll payments meet HMRC RTI requirements. Transaction history is available for two years, with older records available from its archive on request. Businesses without their own Service User Number can use Facilities Management, which includes AUDDIS and transfers collected funds from a Cashbacs account. The service is presented for businesses of any size, payroll companies, accountants, and payroll providers. Cashbacs was founded in 1987 and is headquartered in Wisbech, Cambridgeshire. Phone and email support run from 8:30am to 7pm on English banking days. Pricing is available on request.

Who it suits

It suits businesses, payroll companies, accountants, and payroll providers handling Bacs payments or collections. Facilities Management may help organisations without their own Service User Number.

What it does well

Direct Credit and Direct Debit services
Cloud portal needs no Bacs software installation
Accepts files from major finance software
Additional authoriser supports payment approval
Two years of transaction history

What to know first

No free plan
Pricing is available only on request
Older records require an archive request
Specific integrations are not named

Limits

The plan has a one-off setup fee, an annual fee for unlimited system access and support, and a per-transaction fee. It includes unlimited users and authorisers; pricing is available on request.

Plans

Plan	Billed and limits	Price
Bacs payment and collection services	one-off setup fee · annual fee for unlimited system access and support · per-transaction fee · unlimited users and authorisers	On request

As cashbacs.co.uk lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Visit the Cashbacs website.
Contact Cashbacs to request a demo; only clients can view the system.
Ask about the Bacs payment and collection services plan and its setup, annual and per-transaction fees.
Use the web portal to submit payment files and manage transactions after becoming a client.

Verdict

Cashbacs provides Bacs payment and collection services through a managed web portal, with file controls, approval options, and support for organisations without a Service User Number. Prospective customers must contact the bureau for access and pricing.

Questions

How much does Cashbacs cost?

Pricing is available on request. The plan has a one-off setup fee, an annual fee and a per-transaction fee.

Is there a free plan?

No. Cashbacs is a paid service.

Which platforms does Cashbacs support?

The service is available through a web portal.

What types of payments does Cashbacs handle?

It covers Direct Credit payments, including payroll and supplier invoices, and Direct Debit collections, including subscriptions and membership fees.

Can businesses use Direct Debit without their own Service User Number?

Yes. Facilities Management includes AUDDIS and collects funds into a Cashbacs account for transfer to the business.

What support is available?

Phone and email support are available from 8:30am to 7pm on English banking days.

Facts from Cashbacs's own pages

Demo and access: The site says only clients can view the system and asks prospective customers to contact Cashbacs for a demo. · cashbacs.co.uk, 7 Oct 2026
Direct Debit without SUN: Businesses without their own Service User Number can use Facilities Management, which includes AUDDIS and collects funds into a Cashbacs account for transfer to the business. · cashbacs.co.uk, 7 Oct 2026
File compatibility: The portal accepts files from all major finance software. · cashbacs.co.uk, 7 Oct 2026
Founded: 1987 · cashbacs.co.uk, 28 Sept 2026
Headquarters: Wisbech, Cambridgeshire, United Kingdom · cashbacs.co.uk, 28 Sept 2026
Integrations: The site says the portal accepts files from all major finance software but does not name specific integrations. · cashbacs.co.uk, 7 Oct 2026
Intended customers: The service is presented for businesses of any size, payroll companies and accountants or payroll providers serving their clients. · cashbacs.co.uk, 7 Oct 2026
Payment controls: Users can view and amend individual file lines, and businesses can add an additional authoriser. · cashbacs.co.uk, 7 Oct 2026
Payment types: Its services cover Direct Credit payments such as payroll and supplier invoices, and Direct Debit collections such as subscriptions and membership fees. · cashbacs.co.uk, 7 Oct 2026
Payroll: The payment service states that it meets HMRC RTI requirements for payroll. · cashbacs.co.uk, 7 Oct 2026
Portal: Clients use a cloud-based web portal to submit payment files, view submissions and manage transactions without buying, installing or maintaining Bacs software. · cashbacs.co.uk, 7 Oct 2026
Privacy: The privacy policy says personal data may be stored or processed outside the European Economic Area, and that Cashbacs will take steps aimed at protecting privacy rights in those transfers. · cashbacs.co.uk, 7 Oct 2026
Reports and history: Payment users can access transaction data going back two years, with older data available on request from the archive. · cashbacs.co.uk, 7 Oct 2026
Security and approval: Cashbacs describes itself as a Bacs-approved bureau and says its portal is secure; its privacy policy says it uses security procedures to try to prevent unauthorised access after receiving personal data. · cashbacs.co.uk, 7 Oct 2026
Service: Cashbacs is a Bacs bureau that helps businesses make and collect payments through Bacs. · cashbacs.co.uk, 7 Oct 2026
Support: Phone support is available from 8:30am to 7pm on English banking days; the FAQ also says phone and email support are available during those hours. · cashbacs.co.uk, 7 Oct 2026

Where Cashbacs stands on Freedom251

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