Freedom251 › Real Estate CRM Software
Callwell
by Callwell
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Callwell Essentials for Sales | +VAT per month; available per sales channel · Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Enquiry dashboard · Branded email and SMS autoresponders | £35 a month |
| Callwell Essentials for Lettings | +VAT per month; available per lettings channel · Core lead-management features · Instant calls · Morning Caller · Enquiry alerts · Branded email and SMS autoresponders · Tenant and student letting qualifier | £35 a month |
| Callwell Pro for Sales | +VAT per month; available per sales channel · 400 call minutes | £100 a month |
| Callwell Pro for Lettings | +VAT per month; available per lettings channel · 400 call minutes | £100 a month |
| Callwell Essentials for Sales & Lettings | 100 call minutes per month · high-value enquiry types only · standard qualification question | $60 a month |
| Callwell Pro | 400 call minutes per month · all enquiry types · bespoke questions · manual calls · Callwell Messenger · branch alerts · advanced reporting and team insights | On request |
| Callwell Essentials | 100 call minutes per month · high-value enquiry types only · standard qualification question | On request |
| Callwell Enterprise | Tailored solution · includes standard plan functionality · onboarding and training · bespoke reporting · Open API · premium enterprise support | On request |
As callwell.co.uk lists them, read 22 Sept 2026. The maker's own page has the final word.
Facts from Callwell's own pages
- Automated follow-up
- Yes · callwell.co.uk, 22 Sept 2026
- Email marketing
- Yes · callwell.co.uk, 22 Sept 2026
- Enterprise support
- The enterprise plan describes premium support as available for issues at any time of day. · callwell.co.uk, 12 Oct 2026
- Founded
- 2013 · callwell.co.uk, 28 Sept 2026
- Free plan
- No · callwell.co.uk, 22 Sept 2026
- Headquarters
- 5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SU · callwell.co.uk, 28 Sept 2026
- Instant calls
- During working hours, an email enquiry can trigger a call to the branch, where staff can connect to the enquirer by pressing 1. · callwell.co.uk, 12 Oct 2026
- Integrations
- The maker lists integrations including Reapit, Mailchimp, Rightmove, OnTheMarket, Rentround, GetAgent, Valpal, Homeflow, Zoopla and Zendesk. · callwell.co.uk, 12 Oct 2026
- Lead qualification
- Email or SMS autoresponders can ask tenant qualification questions, including rental budget and household income. · callwell.co.uk, 12 Oct 2026
- Lead retention
- The maker says enquiries cannot be deleted and that the system keeps a permanent record of each enquiry. · callwell.co.uk, 12 Oct 2026
- Lead routing
- Yes · callwell.co.uk, 22 Sept 2026
- Maker and location
- The site identifies the maker as Callwell Ltd and lists its address as 5 Eleanors Cross, Dunstable, Bedfordshire, United Kingdom, LU6 1SU. · callwell.co.uk, 12 Oct 2026
- Morning Caller
- Morning Caller schedules overnight enquiries to start calling the branch ten minutes after its Callwell opening time, then one lead every ten minutes. · callwell.co.uk, 12 Oct 2026
- Product
- Callwell consolidates estate-agent enquiries from portals, websites and other sources into a lead-management inbox. · callwell.co.uk, 12 Oct 2026
- Reapit integration
- The Reapit exchange transfers original enquiry information and a record of communications from Callwell to Reapit with one click. · callwell.co.uk, 12 Oct 2026
- Reporting
- Callwell offers live reporting, team insights and an ROI calculator for monitoring lead response and performance. · callwell.co.uk, 12 Oct 2026
- Security
- Callwell says it holds ISO 27001 certification and offers enterprise customers a Data Processor agreement and Data Impact Assessment. · callwell.co.uk, 12 Oct 2026
- Support
- Callwell’s Zendesk integration page states that average response time is under one hour and satisfaction is 99%. · callwell.co.uk, 12 Oct 2026
- Trial
- The maker offers a free trial and says a team member will contact sign-ups to get them set up; the opened page does not state the trial duration. · callwell.co.uk, 12 Oct 2026
Where Callwell stands on Freedom251
- Real Estate CRM Software#166 of 249