No. 11 of 42 ·Voicemail Drop Software

CallBack CRM

Name: CallBack CRM
Price: 97 USD

Web · Windows · Mac · Linux · Android · iPhone · paid plans from $97/mo

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Freedom report

Two barsScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely6 of 6 device platforms
DocumentedPlans, terms and facts published

CallBack CRM is ranked #11 of 42 in voicemail drop software on Freedom251. It runs on Android, iOS, Linux, macOS, Web, Windows. There is no free plan. A free trial is offered. Paid plans start at $97/mo.

CallBack CRM plans and pricing

All plans

Professional $97/mo $97/month; homepage also shows $127 above the $97 price, without labeling its billing period 14-day free trial · unlimited team members · unlimited insurance contacts · multi-product pipelines for Life, Health, Medicare, P&C · SMS, email, and AI usage billed at wholesale rates callbackcrm.com · 30 Sept 2026

Enterprise Not published Custom IMO/FMO pricing For large organizations, IMOs, FMOs, and agency owners · hierarchical permissions · gray-label options · scalable discounts · automated lead routing and round-robin distribution callbackcrm.com · 30 Sept 2026

Compared on voicemail drop software

Free plan: No
Drop trigger: both
Scheduled drops: Yes
Drop analytics: Yes
Contact import: both

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The record

Purpose: CallBack describes itself as an AI-powered CRM built for life, health, and P&C insurance agents.
Automated follow-up: Its AI engine sends follow-up through SMS, email, or voicemail drop and is described as responding to new leads within 60 seconds, 24/7.
Lead pipeline: The CRM offers custom pipeline stages for life, health, Medicare, and P&C products, lead scoring, contact logs, notes, task assignment, and round-robin routing.
Communications: The platform lists email campaigns, SMS, a unified inbox, voicemail drops, and social media messaging among its features.
Broader feature set: CallBack says its platform includes more than 50 features spanning CRM, marketing automation, communications, AI, digital signatures, invoicing, websites, forms, calendars, and a mobile app.
Integrations: The maker's site lists Zapier, Zoom, Meta Ads, Google Ads, and API and webhooks under Integrations.
Web access: The web app runs in a browser, requires no download or installation, and is listed for Chrome, Safari, Firefox, and Edge.
Desktop and mobile: The site lists mobile apps for iOS and Android and desktop apps for Windows, macOS, and Linux.
Usage charges: The maker says SMS, email, and AI usage are billed at wholesale rates on top of platform access; its fees page lists usage-based rates for phone, email, and AI services.
Privacy and security: CallBack says it has measures designed to protect information but does not guarantee information security in transmission or storage.
HIPAA: CallBack says it is not a HIPAA Business Associate by default; PHI processing is addressed when a separate Business Associate Agreement is executed.
Support: The site offers one-on-one demos and links to a support center for customization and technical help.
Company: The privacy policy identifies CallBack as CallBack LLC, a New Mexico limited liability company.
Price from: $97/mo

Where it ranks on Freedom251

Best Voicemail Drop Software in 2026#11 of 42

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Sources

callbackcrm.com· checked 30 Sept 2026
callbackcrm.com/features· checked 30 Sept 2026
callbackcrm.com/fees· checked 30 Sept 2026
callbackcrm.com/legal/privacy· checked 30 Sept 2026