Brightside AI

Brightside AI suits security teams that want employee training tied to realistic, role-aware attack exercises. Its strongest case is the breadth of email and voice simulations paired with automatic follow-up; the free tier, however, covers courses rather than simulations.

Overview

Brightside brings attack simulations, awareness training and reporting into one web platform. It can tailor exercises to employees’ roles and context, then assign relevant micro-learning after a failed simulation. That makes it a better fit for organizations building an ongoing practice-and-follow-up program than for those seeking a course library alone. Its coverage spans phishing, voice and hybrid attacks, while video deepfake simulations are delivered as a managed service.

Key features

Simulations and personalization

Phishing, vishing, hybrid voice-and-email, and audio deepfake simulations give teams several channels to exercise. AI can generate spear-phishing scenarios and match attacks to employee roles and context, reducing reliance on generic templates. Vishing campaigns add live AI conversations, custom caller personas, multilingual voices and voice cloning—useful for organizations preparing staff for phone-based impersonation. Video deepfake exercises require the managed service, so they are not a self-serve option.

Training and reporting

The course library combines chat-based, gamified training with interactive content. After a failed simulation, Brightside can automatically assign relevant micro-learning, connecting a mistake to a targeted next step. Reporting tracks opens, clicks, credential submissions and reports, with custom reporting available. That gives security teams behavior signals across a campaign, though the facts do not establish how those signals are scored or compared over time.

Deployment and privacy

Pre-built Google Workspace and Microsoft 365 integrations support deployment and automated user provisioning; custom HR connectors are available on demand. The Gmail Report Phishing add-on lets employees flag suspicious messages and accesses an email only when the employee chooses to report it. Brightside describes its operations as GDPR-compliant and treats individual employee results as sensitive data. It also says 36+ integrations are coming soon.

Pricing

Brightside uses a freemium model, with a free plan and paid pricing from €0.50/user/mo. Organizations can request a free trial, and the team offers product details, pricing discussions and personalized demos.

Basic and Pro have no fixed total price, and their per-seat figures are starting rates. The published plan details give no seat or campaign quotas, trial duration, or renewal terms, so organizations should confirm those when requesting pricing. Start is the lowest-cost entry, but its course-only scope means teams seeking simulation practice need a paid plan.

Platforms

Brightside is available on the web. The Gmail reporting add-on supports employees who use Gmail to flag suspicious email.

Who it's for

Brightside is aimed at security teams and CISOs, with industry pages for finance, healthcare, hospitality and technology. It is a strong match for organizations that want to combine employee training with personalized phishing and voice exercises, use automated provisioning through Google Workspace or Microsoft 365, and track employee actions in custom reports. Teams seeking self-service video deepfake simulations, or only a basic course library, have a weaker case for the platform.

Pros and cons

Pros

• Role- and context-relevant attacks, including AI-generated spear-phishing, give teams a path beyond generic templates.
• Live AI vishing, multilingual voices and voice cloning support exercises across phone and hybrid attack channels.
• Automatic micro-learning after failed simulations links training to employee behavior.
• Google Workspace and Microsoft 365 provisioning, plus the employee-controlled Gmail reporting add-on, support deployment and reporting workflows.

Cons

• The free Start plan includes courses only, so simulation campaigns require a paid option.
• Video deepfake simulations are a managed service rather than a self-serve capability.
• Basic and Pro use custom pricing, with starting per-seat rates rather than a fixed total cost.
• Organizations focused only on voice campaigns may need to assess the standalone plan separately from the broader training and simulation bundles.

Alternatives

For a broader comparison, browse Cybersecurity Training Platforms.

• ScamDrill is worth considering for a free, tightly capped email-drill option: its free plan allows one learner and one beginner email drill per month, with a progress dashboard and real-time alerts.
• Wizer may suit organizations prioritizing basic annual awareness training and user management, with limited reporting and automatic learner reminder emails in its free plan.
• PhishSkill is another web-based option with a free 30-day Starter period, including five campaigns per month and email and WhatsApp simulations; afterward, pricing is per user, billed monthly, with no amount shown.
• Hoxhunt uses custom quotes per employee, with the quote depending on employee count and required capabilities.
• Infosec IQ is a paid alternative with Enterprise and Skills plans priced on request.
• Check Point MDR/MPR offers paid MDR plans with custom pricing.
• MetaCompliance requires a pricing proposal or agreement to purchase, with a £2,500 minimum new order value.
• Mimecast Data Leak Prevention is a paid alternative with Professional and Enterprise plans.

Verdict

Brightside is a good choice for security teams that want role-aware phishing and voice simulations connected to training and reporting, especially when they need automated follow-up after failed exercises. Its strongest differentiator is the mix of AI personalization and live vishing capabilities. Look elsewhere if you need self-service video deepfake campaigns, a fixed published price for the broader plans, or a free tier that includes simulations.