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BigCommerce

by BigCommerce

Free trial AndroidAPIiPhoneWeb

Visit BigCommerce Alternatives Pricing

BigCommerce's own site

What BigCommerce is

BigCommerce is a hosted ecommerce platform for building, managing, and growing online stores. Store design tools include templates, drag-and-drop visual editing, real-time collaboration, and storefront customization. Merchants can manage multiple brands, regions, and customer segments from one backend, and sync products across Google, Meta, TikTok, Amazon, eBay, and other sales channels. The platform supports digital products, abandoned-cart recovery, and up to eight inventory locations. Payment options include more than 250 local methods across over 100 countries and more than 65 providers, including over 20 embedded providers without added fees. B2B capabilities include customer-specific pricing, quotes, purchase orders, invoices, net terms, buyer accounts, and company hierarchies. BigCommerce also offers AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, agentic checkout, conversational shopping, and its Companion assistant. Catalyst is a composable storefront framework built on Next.js and React, with Makeswift visual editing and BigCommerce API integration. The ecosystem advertises over 1,200 apps and integrations. BigCommerce was founded in 2009, is headquartered in Austin, Texas, and says it serves more than 150 countries.

Who it suits

BigCommerce suits businesses that need a hosted online store with multi-channel selling, multiple storefronts, or B2B commerce tools. It may also suit merchants who want a large app ecosystem, digital product sales, or mobile tools for monitoring metrics and managing orders.

What it does well

  • Sync products across Google, Meta, TikTok, Amazon, eBay, and other channels.
  • Supports digital products and abandoned-cart recovery.
  • Offers up to eight inventory locations.
  • Supports over 250 local payment methods across over 100 countries.
  • Includes 24/7 chat and email technical support on all plans.
  • Free iOS and Android app supports metrics, orders, and customer information.

What to know first

  • No free plan is available.
  • Core has a $30K trailing-twelve-month GMV cap and auto-upgrades to Growth.
  • Transaction fees vary; Core lists a 2.0% Open Payment Provider fee.
  • The 15-day trial's store data is deleted after 90 days if the user does not upgrade.

Limits

The 15-day trial is followed by 90 days of store-data retention if you do not upgrade; the store is then automatically deleted. Core is limited to up to $30K TTM GMV, auto-upgrades to Growth, and lists a 2.0% Open Payment Provider fee.

Plans

PlanBilled and limitsPrice
Coreper month, billed annually · Up to $30K TTM GMV · auto-upgrades to Growth · 2.0% Open Payment Provider fee · 24/7 chat and email support$29 a month
Growthper month, billed annually · Up to $100K TTM GMV · auto-upgrades to Scale · 1.0% Open Payment Provider fee · 24/7 live phone and chat support$79 a month
Scaleper month, billed annually · $33,333/month GMV · 0.9% overage on GMV above cap · 0.6% Open Payment Provider fee · 24/7 live phone and chat support$299 a month
Performancestarting at $1,499 per month, billed annually · High-volume businesses with $1M+ annual sales · custom payment terms · dedicated Customer Success Manager · no Open Payment Provider fee with contracted termsOn request

As bigcommerce.com lists them, read 28 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.bigcommerce.com/.
  2. Start the 15-day trial.
  3. Choose a plan, such as Core at $29 a month when billed annually.
  4. Use the web platform or the iOS or Android mobile app.

Verdict

Choose BigCommerce if you need hosted ecommerce with omnichannel selling, B2B capabilities, or multiple storefronts managed from one backend. Core starts at $29 a month when billed annually and includes a 15-day trial. Look elsewhere if you need a free plan or want to avoid the listed GMV cap and payment-provider fee on Core.

Questions

How much does BigCommerce cost?

Core is $29 a month when billed annually. Growth is $79 a month and Scale is $299 a month, both billed annually; Performance starts at $1,499 per month, billed annually, with custom pricing.

Is there a free plan or trial?

There is no free plan. BigCommerce offers a 15-day trial.

Which platforms does BigCommerce support?

The listed platforms are Android, API, iOS, and web.

What happens to store data after the trial?

If you do not upgrade, BigCommerce keeps store data for 90 days after the 15-day trial, then automatically deletes the store.

Does BigCommerce support B2B selling?

Yes. Its B2B capabilities include customer-specific pricing, quotes, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies.

Who makes BigCommerce?

BigCommerce is made by BigCommerce, founded in 2009 and headquartered in Austin, Texas, United States.

Facts from BigCommerce's own pages

Abandoned cart recovery
Yes · bigcommerce.com, 20 Sept 2026
AI commerce
BigCommerce offers AI product-content generation, AI discovery across ChatGPT, Perplexity, and Copilot, agentic checkout, conversational shopping, and the BigCommerce Companion assistant. · bigcommerce.com, 28 Sept 2026
App ecosystem
BigCommerce advertises over 1,200 apps and integrations in its ecosystem. · bigcommerce.com, 28 Sept 2026
App marketplace
Yes · bigcommerce.com, 20 Sept 2026
B2B commerce
BigCommerce includes B2B capabilities such as customer-specific pricing, quoting, purchase orders, invoicing, net terms, buyer accounts, and company hierarchies. · bigcommerce.com, 28 Sept 2026
Company reach
BigCommerce says it was founded in 2009 and serves more than 150 countries. · bigcommerce.com, 28 Sept 2026
Digital products
Yes · bigcommerce.com, 20 Sept 2026
Founded
2009 · bigcommerce.com, 4 Oct 2026
Free plan
No · bigcommerce.com, 20 Sept 2026
Headless storefront
Catalyst is BigCommerce's composable storefront framework built on Next.js and React, with Makeswift visual editing and BigCommerce API integration. · bigcommerce.com, 28 Sept 2026
Headquarters
Austin, Texas, United States · bigcommerce.com, 4 Oct 2026
Hosting model
hosted · bigcommerce.com, 20 Sept 2026
Inventory locations
8 · bigcommerce.com, 20 Sept 2026
Mobile app
The free BigCommerce mobile app for iOS and Android lets users monitor metrics, update orders, and manage customer information. · bigcommerce.com, 28 Sept 2026
Multi-storefront
Businesses can manage multiple brands, regions, and customer segments from a single backend. · bigcommerce.com, 28 Sept 2026
Omnichannel selling
Merchants can sync products across Google, Meta, TikTok, Amazon, eBay, and other channels from a single source of truth. · bigcommerce.com, 28 Sept 2026
Payments
BigCommerce supports 250+ local payment methods across 100+ countries and 65+ payment providers, including 20+ embedded providers without added fees. · bigcommerce.com, 28 Sept 2026
Sales channels
omnichannel · bigcommerce.com, 20 Sept 2026
Security and compliance
BigCommerce says it maintains Level 1 PCI DSS attestations as both a merchant and service provider and lists SOC 1, SOC 2, SOC 3, ISO/IEC 27001:2022, GDPR, CCPA, and other frameworks in its Trust Center. · security.bigcommerce.com, 28 Sept 2026
Paid from
29 · bigcommerce.com, 20 Sept 2026
Store design
The platform provides drag-and-drop visual editing, real-time collaboration, templates, and full storefront customization. · bigcommerce.com, 28 Sept 2026
Support
24/7 technical support by chat and email is available on all plans, while included 24/7 phone support is available on Growth, Scale, and Performance. · bigcommerce.com, 28 Sept 2026
Transaction fee
varies · bigcommerce.com, 20 Sept 2026
Trial limit
After the 15-day trial, BigCommerce keeps store data for 90 days if the user does not upgrade, after which the store is automatically deleted. · bigcommerce.com, 28 Sept 2026

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