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Avigilon Alta Access
What Avigilon Alta Access is
Avigilon Alta Access is a cloud-based access control system for managing building entry, users, doors, and sites remotely. Administrators can unlock doors, manage occupancy in real time, and start site lockdowns through browser, mobile, and tablet apps. Access options include mobile credentials, key cards, fobs, PINs, and digital guest passes. The system can display live and recorded footage linked to access events and connect with Alta Video. Avigilon describes the service as serverless and supporting unlimited users and locations. It says encrypted keycards, tamper-resistant readers, and redundant connections support operation during internet outages. The product lists more than 100 integration apps, an open API, automatic user synchronization with identity providers, and Mercury hardware migration support. Hardware options include readers, controllers, boards, hubs, and Schlage smart locks for interior doors. Pricing is available on request, and there is no free plan. Basic, Premium, and Enterprise software tiers include 24/7 live support; API and webhook consultation has tier-specific limits.
Who it suits
Alta Access suits organizations managing entry at one site or across multiple locations, from sectors including healthcare, education, commercial real estate, manufacturing, and technology. It is also aimed at enterprises needing remote access administration and integrated video visibility.
What it does well
- Manage entry and lockdowns remotely
- Supports mobile credentials, cards, fobs, PINs, and passes
- Displays video associated with access events
- Supports unlimited users and locations
- All software tiers include 24/7 live support
What to know first
- Pricing is available only on request
- No free plan
- API and webhook consultation has tier-specific limits
Limits
There is no free plan, and software pricing is available on request. API and webhook consultation is subject to tier-specific limits and is available to Premium and Enterprise customers with 20 or more licensed entries.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | API & Webhooks · alerts · reports · standard lockdown · basic rules engine · 24/7 live support | On request |
| Premium | API & Webhooks · alerts · reports · flexible lockdown · advanced rules engine · 100 alarms · scheduled and muster reports · custom dashboards and fields · granular permissions · occupancy management · VMS integration · badge printing · 24/7 live support · 5 total API/webhook consultation hours (20+ licensed entries) | On request |
| Enterprise | API & Webhooks · alerts · reports · flexible lockdown · advanced rules engine · 500 alarms · scheduled and muster reports · custom dashboards and fields · granular permissions · occupancy management · VMS integration · badge printing · Static Cloud IP · 24/7 live support · 1 hour/month API/webhook consultation, unlimited (20+ licensed entries) | On request |
As avigilon.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the Avigilon Alta Access website.
- Choose a software tier: Basic, Premium, or Enterprise.
- Request pricing from Avigilon.
- Select supported access hardware and credentials for your deployment.
- Use browser, mobile, or tablet apps to manage access.
Verdict
Alta Access brings remote entry management, multiple credential types, and access-event video together in a cloud system. Organizations should request pricing and check the consultation limits for their chosen tier.
Questions
How much does Avigilon Alta Access cost?
Pricing is available on request. The listed software tiers are Basic, Premium, and Enterprise.
Is there a free plan?
No. The pricing model is paid, and there is no free plan.
Which platforms does it support?
Alta Access supports Android, iOS, and web.
What access credentials can it use?
Supported methods include mobile credentials, key cards, fobs, PINs, and digital guest passes.
Does it integrate with other systems?
The product offers more than 100 integration apps and an open API, plus identity-provider user sync and Mercury hardware migration support.
What security certifications or compliance items are listed?
Avigilon lists GDPR, SOC 2 Type II attestation, ISO 27001, PCI DSS, CPRA/CCPA, and FIPS 140-2 among its compliance and certification items.
Facts from Avigilon Alta Access's own pages
- Compliance
- Avigilon lists GDPR, SOC 2 Type II attestation, ISO 27001, PCI DSS, CPRA/CCPA and FIPS 140-2 among its security compliance and certification items. · avigilon.com, 30 Sept 2026
- Credentials
- Supported access methods include mobile credentials, key cards, fobs, PINs and digital guest passes. · avigilon.com, 30 Sept 2026
- Deployment
- The cloud access control page describes the service as serverless and says it supports unlimited users and locations. · avigilon.com, 30 Sept 2026
- Hardware
- The solution includes smart readers, controllers, boards and hubs, Schlage smart locks for interior doors, and mobile and physical credentials. · avigilon.com, 30 Sept 2026
- Headquarters
- Chicago, Illinois, United States · avigilon.com, 28 Sept 2026
- Integrations
- The product page states that Alta Access offers 100+ integration apps, an open API, automatic user sync with leading identity providers and Mercury hardware migration support. · avigilon.com, 30 Sept 2026
- Intended users
- Avigilon presents Alta Access for organizations ranging from a single location to global enterprises, and identifies healthcare, education, commercial real estate, manufacturing and technology as use sectors for cloud access control. · avigilon.com, 30 Sept 2026
- Offline operation
- Avigilon says encrypted keycards, tamper-resistant readers and redundant connections support operation during internet outages. · avigilon.com, 30 Sept 2026
- Purpose
- Avigilon Alta Access is a cloud-based access control system for remotely managing building entry, users, doors and sites. · avigilon.com, 30 Sept 2026
- Remote controls
- Administrators can activate site lockdowns from any device, manage occupancy in real time and unlock doors through browser, mobile and tablet apps. · avigilon.com, 30 Sept 2026
- Security
- Avigilon describes encryption in transit and at rest, multifactor authentication, continuous vulnerability scanning and regular third-party penetration testing and SOC 2 auditing. · avigilon.com, 30 Sept 2026
- Support
- All three software tiers include 24/7 live support; API and webhook consultation has tier-specific limits and is available to Premium and Enterprise customers with 20 or more licensed entries. · avigilon.com, 30 Sept 2026
- Video visibility
- The system can show live and recorded footage associated with access events and unify Alta Access with Alta Video. · avigilon.com, 30 Sept 2026
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