No. 18 of 23 ·AI Enterprise Search Software

Amazon Kendra

Name: Amazon Kendra
Price: 0.32 USD

Web · API · paid plans from $0.32/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Amazon Kendra is ranked #18 of 23 in AI enterprise search software on Freedom251. It runs on API, Web. There is no free plan. A free trial is offered. Paid plans start at $0.32/mo.

Amazon Kendra plans and pricing

All plans

GenAI Enterprise Edition $0.32/mo $0.32 per hour up to 20,000 documents or 200MB extracted text · 0.1 QPS (approximately 8,000 queries/day) aws.amazon.com · 1 Oct 2026

Basic Developer Edition $1.13/mo $1.125 per hour up to 10,000 documents or 3GB extracted text · 0.05 QPS (approximately 4,000 queries/day) · not recommended for production workloads aws.amazon.com · 1 Oct 2026

Basic Enterprise Edition $1.40/mo $1.4 per hour up to 100,000 documents or 30GB extracted text · 0.1 QPS (approximately 8,000 queries/day) aws.amazon.com · 1 Oct 2026

Connectors for GenAI Enterprise Edition $30/mo $30 per index per month includes up to 500 hours of sync usage per month aws.amazon.com · 1 Oct 2026

Compared on AI enterprise search software

Free plan: No
Source connectors: 5
Permission sync: Yes
Answer citations: Yes
Deployment options: cloud
Indexed content limit: 3 GB
Admin controls: Yes

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The record

What it does: Amazon Kendra is an intelligent enterprise search service powered by machine learning for websites and applications.
Natural-language search: Kendra answers natural-language questions, matches curated FAQs, and can extract answers from tables in HTML pages.
Generative AI retrieval: The Kendra Retriever API returns semantically relevant passages with ACL filtering, metadata filtering, and relevance tuning for retrieval-augmented generation workflows.
Connectors: Native connectors include Amazon S3, Microsoft SharePoint, Salesforce, ServiceNow, Google Drive, and Confluence, with custom and partner connectors also supported.
Domain optimization: Kendra is optimized for domains including IT, financial services, insurance, pharmaceuticals, legal, healthcare, telecommunications, automotive, and others.
No-code builder: Experience Builder lets users create, customize, and launch a search application without coding or machine-learning experience.
Identity integration: Experience Builder integrates with AWS IAM Identity Center and supports identity providers such as Azure AD and Okta for single sign-on.
Search analytics: The Search Analytics Dashboard reports search quality, usability, user interaction, and content-gap metrics and exposes the data through an API.
Document enrichment: Custom Document Enrichment can add metadata, convert scanned documents to text, classify documents, extract entities, and transform content using rules or AWS Lambda.
Security: Kendra encrypts data in transit and at rest and supports AWS-owned, AWS-managed, or customer-managed KMS keys for at-rest encryption.
Compliance: Amazon Kendra is compliant with HIPAA, SOC 2, IRAP, FedRAMP Moderate in US East and US West, and FedRAMP High in AWS GovCloud (US-West).
Access methods: Kendra can be accessed through the Amazon Kendra console, AWS CLI, and AWS SDKs, and components of a campaign must be created in the same AWS Region.
Regional limit: GenAI Enterprise Edition indexes are available only in US East (N. Virginia), US West (Oregon), Europe (Ireland), and Asia Pacific (Sydney).
Document-size limit: The maximum size of a single document or raw file ingested through a data-source connector is 50 MB.
Price from: $0.32/mo

Where it ranks on Freedom251

Best AI Enterprise Search Software in 2026#18 of 23

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Sources

aws.amazon.com/kendra/features/· checked 1 Oct 2026
aws.amazon.com/kendra/faqs/· checked 1 Oct 2026
docs.aws.amazon.com/kendra/latest/dg/kendra-compliance.html· checked 1 Oct 2026
docs.aws.amazon.com/kendra/latest/dg/setup.html· checked 1 Oct 2026
docs.aws.amazon.com/kendra/latest/dg/quotas.html· checked 1 Oct 2026
aws.amazon.com/kendra/pricing/· checked 1 Oct 2026