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Pricing

Agentforce Contact Center pricing

As salesforce.com lists them, read 15 Oct 2026. The maker's own page has the final word.

PlanBilled and limitsPrice
Agentforce Contact Centerper user/month · Native Voice · Digital Channels · AI Enhancements · Requires Enterprise or Unlimited Edition$125 a month
Agentforce Contact Center Plusper user/month · Native Voice · Digital Channels · AI Enhancements Included · Workforce and Quality Management · Requires Enterprise or Unlimited Edition$250 a month
Agentforce Contact Center Voiceper user/month · Native Voice · Agentforce 1 Edition only$75 a month
Workforce Managementper user/month · Workforce planning · Workforce forecasting · Intraday experience$50 a month

From salesforce.com, salesforce.com.

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