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Actual

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Actual's own site

What Actual is

Actual provides hospitality businesses with tools for tip distribution, payroll processing, employee scheduling, and operational workflows. Its tip management tools automate tip calculations, division, and payments, and give employees detailed reports. The Canadian tips product is intended to help restaurants, hotels, and coffee shops meet federal and provincial requirements for Direct Tips and Controlled Tips. Operators can set custom pool rules and allocate tips by shift, with records available at both levels of granularity.

Actual lists integrations with 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Payworks. In the United States, teams can choose payout schedules from daily to bi-weekly, with payments to Branch debit cards or directly to employees’ bank accounts. Branch card payments are described as free for employers and employees. Actual says its primary infrastructure is hosted in Canada, with some processing handled by subprocessors in the United States and other jurisdictions. Its privacy policy says it handles personal information under PIPEDA and other applicable privacy laws, does not sell it or use it for advertising, and uses administrative, technical, and organizational measures designed to protect it. Actual is the business name of Atlas Restaurant Management Systems Inc., headquartered in Ontario, Canada.

Who it suits

Actual suits hospitality operators and employees, including teams at restaurants, hotels, and coffee shops. It is a fit for businesses seeking automated tip calculations and payments alongside payroll, scheduling, and operational workflow tools.

What it does well

  • Automates tip calculations, division, and payments.
  • Provides employees with detailed tip reports.
  • Supports custom pool rules and shift allocation.
  • Lists integrations with nine hospitality and business systems.
  • Offers payout schedules from daily to bi-weekly in the US.
  • Provides a free, no-obligation one-to-one product demo.

What to know first

  • Pricing is available on request.
  • The listed platform is web.
  • Some processing is handled by subprocessors outside Canada.

Plans

PlanBilled and limitsPrice
Actual TipsPricing not listed; book a demoOn request

As onactual.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Actual tips website.
  2. Book a free, no-obligation one-to-one product demo with an expert.
  3. Discuss the paid Actual Tips plan and pricing during the demo.

Verdict

Hospitality businesses looking to automate tip distribution and manage payroll, scheduling, and workflows should consider Actual. Its tip tools include custom pool rules, shift allocation, and employee reports. Businesses that need published pricing or a platform beyond web should look elsewhere.

Questions

How much does Actual cost?

Actual is paid, with pricing available on request. Its Actual Tips plan directs interested businesses to book a demo.

Which platforms does Actual support?

The listed platform is web.

Which businesses is Actual designed for?

Actual describes its tip product for restaurants, hotels, coffee shops, and other hospitality businesses.

What systems does Actual integrate with?

Listed integrations include 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Payworks.

How can US employees receive tips?

Actual describes daily payments to Branch debit cards or directly to a bank. Branch card payments are described as free for employers and employees.

Who provides Actual?

Actual is the business name of Atlas Restaurant Management Systems Inc., a Canadian company headquartered in Ontario.

Facts from Actual's own pages

Audience
Actual describes its tip product for restaurants, hotels, coffee shops, and other hospitality businesses. · onactual.com, 9 Oct 2026
Company
Actual is the business name of Atlas Restaurant Management Systems Inc., a Canadian company headquartered in Ontario. · onactual.com, 9 Oct 2026
Company identity
The privacy policy identifies the provider as Atlas Restaurant Management Systems Inc., doing business as Actual, a Canadian company headquartered in Ontario. · onactual.com, 8 Oct 2026
Compliance
The Canadian tip product is designed to help restaurants, hotels, and coffee shops follow federal and provincial Direct Tips and Controlled Tips requirements. · onactual.com, 9 Oct 2026
Data protection
Actual says its primary infrastructure is hosted in Canada and that it uses administrative, technical, and organizational safeguards to protect personal information. · onactual.com, 9 Oct 2026
Headquarters
Ontario, Canada · onactual.com, 28 Sept 2026
Hosting
Actual says its primary infrastructure is hosted in Canada, while some processing is performed by subprocessors in the United States and other jurisdictions. · onactual.com, 8 Oct 2026
Integrations
Listed technology integrations include 7shifts, OpenTable, Toast, ADP, Clover, Homebase, Lightspeed, QuickBooks, and Restaurant365. · onactual.com, 9 Oct 2026
Intended users
Actual says it was built for hospitality operators and employees, and its tips page names restaurants, hotels, and coffee shops as intended users. · onactual.com, 8 Oct 2026
Payment options
Actual says employees can receive tips by daily payments to Branch debit cards or directly to a bank, and describes Branch card payments as free for employers and employees. · onactual.com, 9 Oct 2026
Payout options
The US tips page says Actual works with Branch to provide instant tip payments using Branch debit cards, free for employers and employees. · onactual.com, 8 Oct 2026
Payout schedules
Operators can set customized employee payment schedules ranging from daily to bi-weekly. · onactual.com, 9 Oct 2026
Privacy
Actual says it does not use personal information for advertising or sell it to third parties. · onactual.com, 9 Oct 2026
Privacy law
The privacy policy says Actual handles personal information in accordance with PIPEDA and other applicable privacy laws. · onactual.com, 9 Oct 2026
Product
Actual is a hospitality software platform for managing tip distribution, payroll processing, employee scheduling, and operational workflows. · onactual.com, 9 Oct 2026
Rebrand
The company announced that Atlas changed its name to Actual in March 2026, keeping the same team and ownership. · onactual.com, 9 Oct 2026
Support
Actual says its hospitality-industry team works customer hours so customers are not left waiting for regular business hours. · onactual.com, 9 Oct 2026
Tip management
Actual Tips automates tip calculations and division, daily payouts, and detailed employee tip reports. · onactual.com, 9 Oct 2026

Where Actual stands on Freedom251

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