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Accruent EAM
What Accruent EAM is
Accruent EAM is software for managing the lifecycle of physical assets such as equipment, facilities, and infrastructure. Its Maintenance Connection product supports work orders, preventive maintenance scheduling, asset tracking, and parts inventory. The mobile CMMS app supports offline use and barcode and QR code scanning. Integrations include ArcGIS, ERP, SCADA, HR, EDMS, and IoT through an integration hub or open API; its REST-based Web API can retrieve and update data such as work orders and parts. Deployment is available as SaaS or on premises. Accruent offers a free trial with access to a full working version, but does not state its duration. Professional pricing is $110 per user per month, billed monthly, with at least three users and a one-year minimum contract; estimates vary with configuration. Enterprise pricing is by custom quote, with a five-user minimum and one-year minimum contract. The product page names maintenance, inventory, plant, executive, and facility managers as intended users. Accruent lists support, training, professional services, and managed services.
Who it suits
Accruent EAM is aimed at maintenance, inventory, plant, executive, and facility managers overseeing physical assets. Its SaaS and on-premises options may suit organizations with either deployment preference.
What it does well
- Covers work orders and preventive maintenance
- Mobile app supports offline use and barcode scanning
- Connects with listed enterprise and IoT systems
- Available as SaaS or on premises
What to know first
- No free plan
- Professional plan requires three users
- Minimum contract term is one year
- Pricing estimates vary by configuration
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Maintenance Connection — For Professionals (monthly) | US $110 / user / month; minimum contract 1 year; 3 or more users · Named user pricing · 3+ users · minimum 1-year contract · estimate varies by configuration | $110 a month |
| Maintenance Connection Professional (monthly) | per user / month · 3+ users · minimum 1-year contract · named-user pricing | $110 a month |
| Maintenance Connection Professional (yearly) | per user / year · 3+ users · named-user pricing | $1,325 a year |
| Maintenance Connection — For Professionals (yearly) | US $1325 / user / year; 3 or more users · Named user pricing · 3+ users · estimate varies by configuration | $1,325 a year |
| Maintenance Connection Mobile Add-on (monthly) | per user / month · requires Professional or Enterprise license · minimum 1-year contract | $58 a month |
| Maintenance Connection Mobile Add-on (yearly) | per user / year · requires Professional or Enterprise license | $700 a year |
| Maintenance Connection — For Enterprise | Custom Quote; 5 or more users; minimum contract is 1 year · 5+ users · minimum 1-year contract · custom quote | On request |
| Maintenance Connection Enterprise | custom quote · 5+ users · minimum 1-year contract · multi-site capabilities | On request |
As accruent.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Verdict
Accruent EAM brings maintenance, inventory, asset tracking, and integrations together in Maintenance Connection. Buyers should confirm configuration-specific pricing and trial duration with the maker.
Facts from Accruent EAM's own pages
- API
- EMS Platform Services exposes REST APIs for custom and partner applications, with public status, health and client-authentication endpoints. · help.accruent.com, 19 Oct 2026
- API authentication
- Authenticated API calls use registered integration clients, generated client credentials, JWT tokens and the x-ems-api-token header. · help.accruent.com, 19 Oct 2026
- API documentation
- API documentation is delivered through a tenant-specific Swagger URL and uses RFC3339 UTC timestamps plus standard HTTP verbs. · help.accruent.com, 19 Oct 2026
- Apple App Store app
- Direct Spaces is free, but Apple reports insufficient ratings to show an overview; it requires iOS/iPadOS 16.6 or later. · apps.apple.com, 19 Oct 2026
- Asset and inventory management
- Maintenance Connection includes asset tracking and parts inventory capabilities. · accruent.com, 29 Sept 2026
- Asset data
- The product centralizes asset records and maintenance history for organization-wide visibility. · accruent.com, 19 Oct 2026
- Automated notifications
- Rules can trigger notifications and monitoring actions using asset health, criticality and work-order priority. · accruent.com, 19 Oct 2026
- Company size
- LinkedIn lists Accruent as a public software company with 1,001–5,000 employees and headquarters in Austin, Texas. · linkedin.com, 19 Oct 2026
- Compliance claims
- The security FAQ states role-based access, MFA, audit logs and alignment with GDPR, SOC 2, CCPA and HIPAA requirements. · accruent.com, 19 Oct 2026
- Compliance controls
- MC Compliance provides electronic signatures, audit trails and procedure version control. · help.accruent.com, 19 Oct 2026
- Customers and reach
- Fortive says Accruent serves more than 5,000 customers in 150 countries. · fortive.com, 19 Oct 2026
- Deployment
- Maintenance Connection is sold for cloud and on-premise deployment, and Accruent also offers perpetual licenses. · accruent.com, 19 Oct 2026
- Enterprise scope
- Accruent lists purchasing, document management, labor, service, accounting, supply-chain and multisite functions as EAM capabilities. · accruent.com, 19 Oct 2026
- ERP integrations
- Maintenance Connection lists integrations with Aptean, Infor XA, Microsoft Dynamics, Oracle, SAP and Sage ERP systems. · help.accruent.com, 19 Oct 2026
- Founded and ownership
- Accruent was founded in 1995 and Fortive acquired it from Genstar Capital in 2018 for approximately $2.0 billion. · prnewswire.com, 19 Oct 2026
- Free trial
- Accruent advertises a free trial that provides a full working version of Maintenance Connection, without publishing a trial length. · accruent.com, 19 Oct 2026
- Google Play app
- MC Kinetic has 1K+ downloads; Google Play does not display a numeric star rating on the opened listing. · play.google.com, 19 Oct 2026
- Headquarters
- Austin, Texas, United States · accruent.com, 28 Sept 2026
- Integration hub
- The product page says integrations are available for ArcGIS/Esri, ERP, SCADA, HR, EDMS and IoT through an integration hub or open API. · accruent.com, 19 Oct 2026
- Integrations
- Maintenance Connection can connect to ArcGIS, ERP, SCADA, HR systems, EDMS, and IoT through its integration hub or open API. · accruent.com, 29 Sept 2026
- Intended users
- The product page names maintenance teams, inventory managers, plant managers, executives, and facility managers as users. · accruent.com, 29 Sept 2026
- Inventory
- Inventory controls cover spare parts and supplies used in maintenance operations. · accruent.com, 19 Oct 2026
- Licence
- Accruent, LLC's EULA grants subscription SaaS access and separate term or perpetual software rights; no open-source licence is stated. · accruent.com, 19 Oct 2026
- Limit: customization
- G2 reviewers mention limited work-order-form customization and complex configuration changes. · g2.com, 19 Oct 2026