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VoipSwitch vs Zoho Voice

Both stand on business phone systems. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

VoipSwitch

Paid AndroidAPIiPhone+5

VoipSwitch combines telephony, billing, integrations, and communications tools for service providers. Its listed plans start at $2,999 a month, and hosting can be arranged on customer or maker servers.

Visit VoipSwitch

Zoho Voice

Free plan AndroidAPIExtension+5

Zoho Voice combines business calling with contact center tools, messaging and call summaries across a wide range of platforms. Check the audit-log access, trial calling limits and plan details against your needs; paid service starts at $34/user/mo (annual).

Visit Zoho Voice

The facts

VoipSwitchZoho Voice
Free planNoYes
Open sourceNot publishedNo
Runs onAndroid, API, iPhone, Linux, Mac, Self-hosted, Web, WindowsAndroid, API, Extension, iPhone, Linux, Mac, Web, Windows
Lowest paid planValue: $2,999 a monthEnterprise Telephony - Basic: $39 a month
Plans published414
MakerVoipSwitchZoho Voice
Websitevoipswitch.comzoho.com
On business phone systems#124 of 174#13 of 174

VoipSwitch: what it does well

  • Supports least-cost routing and traffic failover.
  • Offers prepaid and postpaid billing with multicurrency support.
  • Lists integrations with more than 20 DID providers.
  • Provides mobile apps and browser-based WebRTC calling.
  • Can be hosted on customer or maker servers.

What to know first

  • No free plan is listed.
  • Value costs $2,999 a month.
  • Basic costs $3,199 a month.
  • Professional costs $3,699 a month.

Zoho Voice: what it does well

  • Supports web, desktop and mobile platforms.
  • Includes queues, multi-level IVR and live call monitoring.
  • Call Intelligence transcribes calls and summarizes several measures.
  • Offers a free plan and 15-day trial.
  • Lists integrations with Zoho apps and ManageEngine ServiceDesk Plus Cloud.

What to know first

  • Audit logs are under development and not directly accessible.
  • Trial number cannot be used to test incoming calls.
  • Calls require a minimum internet speed of 5 Mbps.
  • Zoho Voice is not included with a Zoho One license.

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