Side by side
ServicePilot VoIP Monitoring vs SolarWinds VoIP & Network Quality Manager
Both stand on voip monitoring software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Free plan Self-hostedWeb
ServicePilot combines resource discovery with call-quality views and infrastructure-performance correlation. A free account covers real-time monitoring; historical retention and paid deployment options have distinct terms.
Visit ServicePilot VoIP Monitoring Free trial Self-hostedWebWindows
VNQM combines call-quality investigation with WAN QoS monitoring, including alerts and support for named call managers. Teams should account for its self-hosted deployment, server requirements, and monthly call limit when considering it.
Visit SolarWinds VoIP & Network Quality ManagerThe facts
| ServicePilot VoIP Monitoring | SolarWinds VoIP & Network Quality Manager | |
|---|---|---|
| Free plan | Yes | A free trial |
| Open source | Not published | Not published |
| Runs on | Self-hosted, Web | Self-hosted, Web, Windows |
| Lowest paid plan | Object Monitoring: $0.50 a month | SolarWinds Observability Self-Hosted (includes VoIP & Network Quality Manager): $8 a month |
| Plans published | 2 | 1 |
| Maker | Not published | Not published |
| Website | servicepilot.com | solarwinds.com |
| On voip monitoring software | #4 of 20 | #10 of 20 |
ServicePilot VoIP Monitoring: what it does well
- Discovers voice, video and UC resources automatically
- Call quality can be analyzed by site and user
- Correlates performance indicators with call quality
- Offers SaaS, hybrid and on-premise deployment
- Free account includes real-time monitoring
What to know first
- 15-day trial is for cases needing data retention
- On-premise retention is custom
- SaaS Base is listed at $435 a month per node
SolarWinds VoIP & Network Quality Manager: what it does well
- Tracks jitter, latency, packet loss, round-trip time, and MOS
- Call records help investigate affected calls and call paths
- Real-time alerts use user-defined thresholds
- Monitors Cisco IP SLA and Juniper RPM operations
- Includes synthetic call tests and SIP trunk monitoring
What to know first
- No free plan; pricing is on request
- Does not support more than six million calls monthly
- Self-hosted deployment requires a Windows Server environment
- SolarWinds recommends keeping its server off public internet
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