Side by side
Neocase HR Case Management vs UKG People Assist
Both stand on hr case management software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+1
Neocase combines HR inquiry handling, employee self-service, routing, and case monitoring. Its modular pricing depends on employee users and certain feature usage, so a public price is not available.
Visit Neocase HR Case Management Paid Web
Visit UKG People Assist The facts
| Neocase HR Case Management | UKG People Assist | |
|---|---|---|
| Free plan | Not published | Not published |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Web |
| Lowest paid plan | Free or on request | Not published |
| Plans published | 1 | None |
| Maker | Neocase HR Case Management | Not published |
| Website | neocasesoftware.com | ukg.com |
| On hr case management software | #25 of 51 | #51 of 51 |
Neocase HR Case Management: what it does well
- Requests can arrive through five listed channels
- Routing can use agent workload and skills
- SLA and OLA tracking with escalations and alerts
- Prebuilt connectors plus APIs and custom connectors
- Support is included at three levels
What to know first
- No public price is listed
- Modular pricing varies by employee users and feature usage
UKG People Assist: what it does well
Alternatives to Neocase HR Case Management Alternatives to UKG People Assist The whole list